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RSL Cold & Hot Springs Resort Suao

4.0 star property
Family-friendly Baroque resort connected to the convention center with 3 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Beach nearby
Beach nearby
Dock
Hot springs

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270
    Suao Cold Springs
    5 min walk
    Nanfang Ao Fishing Port
    3 min drive
    Nanfangao Nantian Temple
    3 min drive

Room options

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool
Lakeshore Hotel Suao
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1001)
The price is CA $298
per night
CA $344 total
includes taxes & fees
5 Oct - 6 Oct
Lakeshore Hotel Suao

About the area

Suao

Central Suao getaway .Stay at this Suao resort and you'll be within half a mile (1 km) of Suao Cold Springs and 2 miles (3 km) of Shenghu Shan. Baimi Wooden Clogs Museum and Sanxiantai are also within 2 miles (3 km).
View more Resorts in SuaoOpens in a new window

What's nearby

  • Suao Cold Springs - 5 min walk
  • Nanfang Ao Fishing Port - 3 min drive
  • Nanfangao Nantian Temple - 3 min drive
  • Tofu Cape - 5 min drive
  • Wulaokeng Scenic Area - 8 min drive

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Family-friendly Baroque resort connected to the convention center with 3 restaurants
RSL Cold & Hot Springs Resort Suao offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly RSL Cold & Hot Springs Resort Suao. An area shuttle within 6 kilometers, a train station pick-up service, and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Suao resort is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 4 buildings
  • 3 dining venues
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
RSL Cold & Hot Springs Resort Suao offers 152 accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 kilometers
  • Free roundtrip train station shuttle from 11:00 AM - 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle

Food and drink

  • Continental breakfast available for a fee daily: TWD 4180-4180 for adults and TWD 2750-2750 for children
  • 3 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 45-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number 24365486

We should mention

  • Pool access available from 3:00 PM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 319 reviews" "
Rating 8 - Good. 100 out of 319 reviews" "
Rating 6 - Okay. 20 out of 319 reviews" "
Rating 4 - Poor. 6 out of 319 reviews" "
Rating 2 - Terrible. 8 out of 319 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shaoping

Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuyoshi

Stayed 1 night in Jun 2023

10/10 Excellent

YI CHIEH

Stayed 1 night in Feb 2023

2/10 Terrible

jialin

Stayed 2 nights in Jan 2023

10/10 Excellent

CHEN-YI

Stayed 1 night in Dec 2022

10/10 Excellent

SiewHong

Stayed 1 night in Nov 2022

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

8/10 Good

Chia Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

yen cheng

Stayed 1 night in Aug 2022

10/10 Excellent

CHIH TSUNG

Stayed 1 night in Jul 2022

10/10 Excellent

Shih Yi

Stayed 1 night in Feb 2022

10/10 Excellent

Yuan-Yu

Stayed 1 night in Dec 2021

8/10 Good

Yu Xi

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

yikuan

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

KUEIFEN

Stayed 1 night in Nov 2021

10/10 Excellent

Ahmet Berkant

Stayed 1 night in Nov 2021

10/10 Excellent

Stephen

Stayed 1 night in Oct 2021

10/10 Excellent

Remon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel
the staff was very friendly ,the Hot and cold bath was amazing, hope we can make it again Soon.
Stayed 1 night in Sep 2021

10/10 Excellent

Yi Wei

Stayed 1 night in Sep 2021

6/10 Okay

Yi Ping

Stayed 2 nights in Sep 2021

8/10 Good

Makiko

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2020年のサービスの方がより良かった
昨年宿泊し設備やサービスが良く気に入ったので台湾コロナ禍明けで泊まりに行きました。全体としてはリラックスして過ごせたのですが、コロナ対策に気を取られてか以前良かったサービス無くなっていたり有料になったりしていました。もっとホームページなどで案内して欲しいです。 1 送迎　直行バスが減便のため羅東駅前まで往復送迎をお願いしました。これは時間も適切で車も快適なので良かったです。 2 リゾート用ビーチサンダル 前回まではお部屋に無料で配置されていて、ホームページにも特に注釈が無かったので持参せずに行ったらなんと有料販売に。大したお金では無いもののがっかりした旨を伝えたら結果提供してくれましたが、最初から込みにしてくれた方が良いと思いました。 3 プールサイド 以前は先着順で使えたソファー席が1000元と有料に。遊泳プール以外はソーシャルディスタンスを保ってもマスク必須です。 4 朝食 洋食とお粥は美味しいですが、チキン麺は麺と鶏肉の味がほとんど無くクオリティにギャップがありました。 5 VIPアクセス フロントで認識されず、ホームページの説明を見せてようやく確認作業に入ったのでチェックインがややもたついたのが惜しいです。 せっかく素晴らしい施設を持っているので、今後の改善に期待します。
Stayed 2 nights in Sep 2021

8/10 Good

HUEI YUNG

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

CHING JEN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021