The Swan Hotel

4.0 star property
Enjoy 2 restaurants at this 4-star Sudbury hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Swan Hotel

Grand Double Room
Front of property - evening/night
Interior
Grand Suite, 1 Bedroom | Living area
Front of property - evening/night

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Laundry
  • Pet-friendly
  • Room service

Explore the area

Map
High Street 1, Lavenham, Sudbury, England, CO10 9QA
  • Little Hall Lavenham
    4 min walk
  • Church of Saint Peter and Saint Paul
    9 min walk
  • Kentwell Hall
    13 min drive
  • London (STN-Stansted)
    69 min drive

Room options

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Design Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Traditional Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lavenham

In historical district.Steps from the hotel, you'll find Little Hall Lavenham and Corpus Christi Guildhall. Also, Church of Saint Peter and Saint Paul is within half a mile (1 km) and Lavenham Falconry is within 6 miles (10 km).

What's nearby

  • Little Hall Lavenham - 4 min walk
  • Kentwell Hall - 13 min drive
  • Bury St Edmunds Abbey - 18 min drive
  • The Apex - 18 min drive
  • Ickworth House - 30 min drive

Getting around

  • Sudbury Station - 18 min drive
  • Stansted Airport (STN) - 69 min drive

Restaurants

  • ‪The White Horse - ‬8 min drive
  • ‪The Bildeston Crown - ‬10 min drive
  • ‪Corn Craft Tea Room & Gift Shop - ‬6 min drive
  • ‪Cafe Como - ‬3 min drive
  • ‪Cock & Bell - ‬8 min drive

About this property

The Swan Hotel

Enjoy 2 restaurants at this 4-star Sudbury hotel
The Swan Hotel offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Swan Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Sudbury hotel is smoke free.

  • 45 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
The Swan Hotel offers 45 accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 19 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Sudbury
Swan Hotel Sudbury
Hotel The Swan Hotel Sudbury
Sudbury The Swan Hotel Hotel
The Swan Hotel Sudbury
Swan Sudbury
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Sudbury
The Swan Hotel Hotel Sudbury

The Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 406 reviews" "
Rating 8 - Good. 89 out of 406 reviews" "
Rating 6 - Okay. 19 out of 406 reviews" "
Rating 4 - Poor. 9 out of 406 reviews" "
Rating 2 - Terrible. 1 out of 406 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely couple of days
The Swan Hotel is a unique venue in a historic village which is like stepping back to Tudor times. Our large room had recently been refurbished and was lovely with a large super comfy bed. Personally I’d have preferred a walk in shower to one over the bath. Nice to have a safe in the room but positioning on the wardrobe floor wasn’t very practical.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yannick

Liked: Amenities
Poky room. No shower curtain
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay for a very long while
Excellent all round. Staff in particular from reception thru bar stay and restaurant an breakfast were dust class no complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer weekend visit.
Felt very welcoming and comfortable. Best breakfasts on our holiday. Staff were always friendly and helpful. Lovely historic hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and surroundings. Great staff and food as well; we will definitely be coming again and for a longer stay:)
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Suffolk
Amazing couple of days in an amazing hotel Full of character and history, rooms were clean & very comfortable, tea/coffee facilities & local fresh bottled water, Bar was perfect for beers or afternoon cocktails, which we did enjoy, Friendly bar staff, Ron & Dave were full of local info & stories of the Swan & Levanham, & mixed lovely cocktales between tales of the town. We ate @ the Gallery restaurant,, all our meals were exceptional, breakfast menu was plentiful and perfectly cooked, evening menu was some of the best food any of us had tasted, really enjoyable couple of evenings, we had frienda from Portland Oregan with us, they had a great time & enjoyed the relaxation & professionalism of the whole experience,, Thank you to all involved, Special thanks go to our server, Jemima, a lovely friendly young lady, helped us through the menu !! Cheers,, we all can thoroughly recommend The Swan to anyone travelling in our lovely country,, 😍
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and excellent food
Lovely friendly hotel in beautiful village location. Excellent breakfast and dinner. We’ll be back soon
Stayed 2 nights in Jun 2024

10/10 Excellent

Gail, South Luffenham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovelly historic hotel in an historic village, compfortable and welcoming with a lovelly breakfast. Many of the rooms are unique due to their age
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars for Comfort
The Swan hotel is the perfect little get away for that homey type of feeling. Everything was of the best quality and comfort across the board was clearly on top of their list. All staff were eager to help and very welcoming. Our room was their standard but felt more like a junior suite. The food was delicious. The spa was perfect. 5 stars from me across the board.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Travelled with partner
Liked: Amenities
We were a bit disappointed with the bar/outside service. We are sure the revenue of the hotel would improve if a member of a member of staff came out to the outside areas/bar to see if you would like anything else rather than you having to go inside and stand at the bar - often unmanned- for another order. See how the Greyhound organise themselves with customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful historic hotel
We have stayed at the Swan before and it is beautiful . This historic hotel is very well maintained and atmospheric. The staff are lovely and very friendly and the food in the restaurant is delicious and very well presented. Our room (no. 6) was spacious and very comfortable, although the bathroom was a bit challenging . We will definitely be back to Kavengam and the Swan .
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Swan - One to visit
Brilliant place with many wonderful places to visit
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Wonderful hotel, such a beautiful old building. Food was delicious, we ate in the brasserie and had breakfast each morning in the gallery restaurant. The staff were spot on, very helpful and attentive. Lavenham itself is a very picturesque village, you feel you have been transported back to another era. Would definitely stay again.
Stayed 2 nights in May 2024

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing stay
The staff were execellent .The room very cosy for these price. The dinner in the dining room lacked atmosphere. My husband requested a rare as can be burger but was delivered dried and well over cooked . The downstairs lounge had moths flying around and we believe there must be a clothes moth infestation. The quality of the place has deteriorated since our last stay .
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit and highly impressed
Great location, very friendly and helpful staff, can’t rate them highly enough. The hotel is very well kept and nicely finished. The food is amazing. Rooms are very comfortable and have everything you need. Only minor comment is Bathroom decor could do with a refresh but overall a very nice stay and would highly recommend a visit.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Warwick

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
Beautiful Tudor building. Not friendly for those with much luggage but this is the nature of the building. Comfortable room. The dinner menu is gourmet but very expensive and not good value for money.
Stayed 1 night in Mar 2024

4/10 Poor

Helen

Stayed 1 night in Jan 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at The Swan
Had a great stay at the Swan. Friendly, helpful staff. Some really good food in hotel restaurant. First time using the small spa which was nice. Room a bit small, but this is a very, very old building so this has to be expected unless going for a higher grade room. Bathroom nice but bath a bit small for a soak, again probably constrained by the buildings size. Lovely area for a chilled, relaxed visit with a charming village and beautiful Church. Lots of charming tea houses and interesting pubs to walk to.
Stayed 2 nights in Jan 2024