Wonderful place to stay, great breakfast, friendly service, and ample parking too! Customer service excellence!! One prime example of this is that we are from the United States, where coin operated self-service laundromats are readily available. However, we found out that there are not such facilities in Sweden. When we asked at the front desk what we could do, he said there are facilities that you can send out your laundry and have it returned, but it would be very expensive. He then said he would ask his supervisor if it would be possible if our laundry could be included with their normal bedding and towels that they launder for the hotel. And the good news is, they agreed that they would do our laundry and return it on site, free of charge, AND they had it completed the same afternoon we asked! We of course left a gratuity in kind for them and their kindness! Customer service excellence, a prime example of the definition of the word!! You won't be disappointed, easy access right off of the main highway North and South, just North of downtown Sundsvall.