See all properties

Mercure Sunshine Coast Kawana Waters

4.5 star property
4.5-star luxury hotel near Sunshine Coast University Hospital

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Property entrance
View from property
Standard Room, Multiple Beds
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
    Sunshine Coast University Private Hospital
    4 min walk
    Sunshine Coast University Hospital
    8 min walk
    Venue 114
    3 min drive
    Caloundra, QLD (CUD)
    12 min drive

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Property amenity
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (463)
The price is CA $254
per night
CA $280 total
includes taxes & fees
10 Oct - 11 Oct
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

About the area

Sunshine Coast

Noosa Heads stay.Within a 15-minute walk of this Noosa Heads hotel, you'll find Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 miles (10 km).

What's nearby

  • Sunshine Coast University Private Hospital - 4 min walk
  • Sunshine Coast University Hospital - 8 min walk
  • Sunshine Coast Stadium - 4 min drive
  • Moffat Beach - 8 min drive
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

4.5-star luxury hotel near Sunshine Coast University Hospital
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service
The hotel was a comfortable place to stay. Unfortunately the dining choice was less than an average experience for me as i selected room service having travelled since 6.30 am. The meal looked as though the 12 year old had plated it, the coleslaw was tasteless, and they. Forgot my drink, so i had to request it by making a second call some 30 min later
Stayed 1 night in Jun 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet stay just a short walk to Sunny Coast Uni Hospital. Bed was very comfy. Parking was good, but a little difficult if you have a larger car. I wonder if people other than guests should be allowed to park there though as we were lucky to find a park and that was at 10.30am when many guests would have checked out. Not sure what we were going to do if we couldn't find a car park.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with partner
Liked: Staff & service
Very convenient location. Close to everything you could need.
Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Easy to get to and easy access parking.
Stayed 1 night in Jun 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean . Staff friendly and helpful- nothing to fault- would recommend to family and friends
Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and dining availability. Comfortable bed and pillows. Convenient positioning to SCUH where our seminar was held. More care in cleanliness of room could be had.
Stayed 1 night in Jun 2024

4/10 Poor

Janelle

Travelled with partner
Liked: Amenities
MENU HAS CHANGED TO BE LIMITED AND EXPENSIVE
Stayed 1 night in Jun 2024

10/10 Excellent

Myra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to hospital, helpful friendly staff. Being on my own, I felt quite safe. Reasonable tariff
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and the property was well maintained
Stayed 2 nights in Jun 2024

4/10 Poor

dom

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice property but let down by the HVAC. Room was cold and the A/c didn’t warm the room. Unfortunately A/c was also noisy during the night
Stayed 1 night in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Great faciilities
Stayed 1 night in Jun 2024

8/10 Good

Teagan

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAFF
Staff at reception was perfect
Stayed 1 night in May 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room -- excellent restaurant & food
Stayed 1 night in Jun 2024

4/10 Poor

Debora

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs for an overnight stay. Staff friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Gayle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relief to find accommodation so close to the hospital. The staff obviously understand the stresses their clientele often have when visiting sick friends and relatives. the 24 hour reception desk makes it easy to come and go too. very happy to come here again.
Stayed 1 night in May 2024

10/10 Excellent

Marisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay
Quick overnight business stay. Dinner in the restaurant was lovely though the menu isn’t extensive. Service was great. My only complaint would be my tv appeared to have a mind of its own, turning itself on & off as it saw fit regardless of whether you were watching a show or if you were sleeping. Would definitely recommend if you need somewhere near the hospital.
Stayed 1 night in May 2024

6/10 Okay

Rob

Liked: Staff & service, property conditions & facilities
Furniture was stained and shower had mould in the tile grout. Definitely not 4.5 stars!
Stayed 1 night in May 2024

10/10 Excellent

Robert, Antibes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly excellent. Four star standard for a three star price.
Stayed 1 night in May 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and very efficient friendly staff
Stayed 2 nights in May 2024

6/10 Okay

Bruno

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was good, however fire alarm went off at 6am. No apology for staff
Stayed 1 night in May 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
third visit, all different rooms, and all the shower floors flood back to the main bathroom area, the tiler never allowed for any fall back to the drain, other wise awesome hotel
Stayed 1 night in May 2024