See all properties

Mercure Sunshine Coast Kawana Waters

4.5 star property
4.5-star luxury hotel near Sunshine Coast University Hospital

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Property entrance
View from property
Standard Room, Multiple Beds
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Sunshine Coast Stadium
    ‪4 min drive‬
  • SEA LIFE Sunshine Coast Aquarium
    ‪11 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Outdoor pool, sun loungers

Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (619)
The price is CA $164
per night
CA $180 total
includes taxes & fees
23 Mar - 24 Mar
Holiday Inn Express & Suites Sunshine Coast by IHG

About the area

Sunshine Coast

Birtinya stay.Within a 15-minute walk of this Birtinya hotel, you'll find Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 miles (10 km).

What's nearby

  • Sunshine Coast University Hospital - 8 min walk - 0.7 km
  • Sunshine Coast Stadium - 4 min drive - 3.1 km
  • Moffat Beach - 8 min drive - 6.6 km
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive - 10.8 km
  • Mooloolaba Beach - 20 min drive - 11.3 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

4.5-star luxury hotel near Sunshine Coast University Hospital
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 15-29 for adults and AUD 5-19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nina Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and I'd stay again. Only weird things were the wifi was really bad and a few things were missing from our room, like towels etc., and nobody would bring them up to our room. Otherwise great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Lallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Have rebooked for next visit
Stayed 1 night in Dec 2024

6/10 Okay

Aarti, Doolandella

Sofa in the room was terrible and so many stains
Stayed 4 nights in Nov 2024

10/10 Excellent

Simone

Travelled with family
Liked: Amenities
Nice clean room. Dinner downstairs was a rib on bone, delicious. Thanks for the choc treats in room!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All really nice - lovely staff, modern room with comfortable bed. Only strange thing was with the shower. There’s a huge waterfall shower head, however it’s too much water for the drain, so was spilling out of the shower and had to put towels down to stop it going onto the carpet. I had noticed the water damage to the carpet the night before and had wondered how that happened. Otherwise all really great, and highly recommended
Stayed 1 night in Nov 2024

8/10 Good

Brooke

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel shame about the bathroom cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kym

Stayed 1 night in Oct 2024

2/10 Terrible

Adriane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the bread crumbs under the bed, mould in the toilet, dust on the the carpet and stains on the wall not mentioning the lazy staff and rude customer service, if its only sleeping in theres a lot of other accomodation that is much cheaper than this. I am an accors member and I booked this hotel as reputation exceeds itself however to my disappointment, I would not recommend staying in here. Not toiletries was available in the room and when I asked front desk they asked me grab it from downstairs. Truly a disappointing stay for me and my family.
Stayed 2 nights in Nov 2024

10/10 Excellent

An Ruo

Stayed 1 night in Nov 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for appointments
Stayed 1 night in Nov 2024

8/10 Good

Rodel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking is tight.restcall good
Stayed 1 night in Nov 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property on the Sunny Coast
Stayed 2 nights in Nov 2024

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & excellent value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area and was clean. It was near amenities and had a beautiful walk way around it. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Keryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked In, Suzie on front desk basically ignored me until I put down the multiple heavy bags I was carrying and then acknowledged my presence but kept doing what she was doing. The key failed to open my door three (3) times. I would have liked to have been told the first time Suzie not to put the key in my phone case. The fridge froze everything I put in it. I did tell the front desk… yep it was Suzie again. Nothing was done about it. The teabags I had to asked for every single day. There is a bag of chips, a small bottle of red wine and 2 x 3 pack of ferro Rochers complementary which was lovely. There is an option to go green and not have your towels washed every day… I took this option… there is a reward of $10 off your meal in the restaurant if you take this option-this was not valid when I ate at the restaurant. I highly recommend the restaurant… I would come back just for the food All in all it’s a very convenient, clean and relative inexpensive place to stay especially if you have family in the hospital skup across the road
Stayed 3 nights in Nov 2024

10/10 Excellent

Malo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for work. Overall excellent! Hallway smelt a little
Stayed 1 night in Nov 2024

8/10 Good

Mr Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!
Staff were courteous & friendly. I was disappointed by the limited breakfast menu and chose Eggs Benedict. No smoked salmon add-on. The yolks were hard and the bacon was dry. Disappointing for such a nice hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet space.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham, Boronia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Staff & service, amenities
There was a 2inch difference in height of the zip king bed, Pillows were something youd find a a 2 star hotel, no attention to cleaning the bathroom tiles. Tv was meant to have chromecast built in, when it didnt work i rang the tech number listed. First i was hung up on after they answered, the 2nd call went to someone who claimed they dont deal with those issues and i needed to call the front desk who were unavailable. I had just completed a 7 hour drive taking my sick doggo to ED, arrived at 11 and all i wanted was a comfy bed to lay on and to watch something to take my mind off the stressful events. They failed with both
Stayed 1 night in Nov 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024