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Mercure Sunshine Coast Kawana Waters

4.5 star property
4.5-star luxury hotel near Sunshine Coast University Hospital

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
View from property
Standard Room, Multiple Beds
BBQ/picnic area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Sunshine Coast Stadium
    ‪4 min drive‬
  • Mooloolaba Beach
    ‪20 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Sunshine Coast

Birtinya stay.Within a 15-minute walk of this Birtinya hotel, you'll find Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 miles (10 km).

What's nearby

  • Sunshine Coast University Hospital - 8 min walk - 0.7 km
  • Sunshine Coast Stadium - 4 min drive - 3.1 km
  • Moffat Beach - 8 min drive - 6.6 km
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive - 10.8 km
  • Mooloolaba Beach - 20 min drive - 11.3 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

4.5-star luxury hotel near Sunshine Coast University Hospital
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly service
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

4/10 Poor

Gracious

Travelled with family
The room which we stayed 317 was absolutely disgustingly dirty. The shower, the sink was awful. When you least the property as 4.5 starts we were expecting some value out of it which turned out to be so upsetting. I was using Wotif for the first time but I have to give it a second thought. Thank you.
Stayed 2 nights in Dec 2024

8/10 Good

Bradd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room great value for money, very limited parking required parking in an alley, not secure
Stayed 3 nights in Dec 2024

8/10 Good

Claire

Stayed 5 nights in Dec 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute accommodation change so we were caught with the xmas/new year holiday loading. Room was lovely, place was clean, quiet and met all our needs. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and polite and nothing was too much trouble. I even got a coffee when everything else was closed
Stayed 5 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
The team were very welcoming and pleasant. They checked to see if there was anything extra we required and told us about the area and what it provided
Stayed 1 night in Dec 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room very clean, facilities were good (No Pool!), we had everything for a pleasant stay. Complementary wine and nibbles were well received. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
No pool or balcony for freash air.
Stayed 3 nights in Dec 2024

6/10 Okay

Mohammad

Bath room tiles needed a proper renovation. Furniture had stains. Showering water was leaking into the room making the carpet wet and the room damp smelly.
Stayed 1 night in Dec 2024

4/10 Poor

KELA

Travelled with partner
I was disappointed with the hotel room. stains on donner covers,stains on towel, mirror wasn't clean. I booked for a room with balcony and unfortunately, I didn't get a chance.
Stayed 5 nights in Dec 2024

8/10 Good

Carmel

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and comfortable. Definitely the right kind of accommodation around a private hospital. It was nice to get chips, chocolate and wine complimentary in it he room.
Stayed 1 night in Dec 2024

2/10 Terrible

Marg

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property would have scored better but as there was still a condom in the bathroom the experience was soured. On notifying front desk the offending condom was removed and a little disinfectant was sprayed in the area. We were not offered another room. A photo of the condom in situ was to be sent to the general manager. I have not any contact or offical apology from Mercure even after 3 days.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

8/10 Good

ANA

Liked: Cleanliness, staff & service, room comfort
Upon my arrival the receptionist was awesome, I had just driven 10 hours and was so exhausted, down and out, but chatting with the receptionist she was very friendly and professional and she was so funny my checking in was a breeze and she made sure everything was ready because I checked in after midnight, that was a bonus for me, there was a false alarm n at about 8:30pm on Monday night and my shower in the room just kept flooding the bathroom and water also started to flowed out into the entrance just outside the the bathroom door, the location was great other than the shower issue and the false alarm everything else was awesome definitely staying there again because the staff were awesome!!!! Thank you Mercure Kawana Waters!🌺🌺
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. I didn't think the shower plug hole was actually at the lowest point. Seemed to get water collate at the back and seep onto floor. Other than that is was pretty good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan, Mount Gravatt East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms with everything just perfect fit a comfortable stay. Restaurant downstairs very convenient and staff were friendly and helpful. Perfect if you need to stay in this area
Stayed 1 night in Nov 2024

10/10 Excellent

Dimitris

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Such a great and friendly staff and so easy to check in and out.
Stayed 1 night in Dec 2024