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Grand Swiss-Belhotel Darmo

4.0 star property
4-star spa hotel near Tunjungan Plaza

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Photo gallery for Grand Swiss-Belhotel Darmo

In-room safe, free WiFi
Terrace/patio
Business Double Room | Living area
Terrace/patio
Indoor pool, outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
21 Jl. Bintoro, Surabaya, Jawa Timur, 60264
  • Surabaya Zoo
    ‪13 min walk‬
  • Tunjungan Plaza
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

In-room safe, free WiFi

Grand Double Room

  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

In-room safe, free WiFi

Business Double Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya

Surabaya retreat .Your stay at this Surabaya hotel places you within a 10-minute walk of Korea Park and Taman Bungkul. Also, House of Sampoerna is within half a mile (1 km) and Surabaya Zoo is within 2 miles (3 km).

What's nearby

  • Surabaya Zoo - 13 min walk - 1.2 km
  • Surabaya Town Square - 2 min drive - 1.7 km
  • Tunjungan Plaza - 3 min drive - 2.7 km
  • Surabaya Plaza Shopping Mall - 4 min drive - 3.2 km
  • Grand City Surabaya - 5 min drive - 4.4 km

Getting around

  • Surabaya Gubeng Station - 11 min drive
  • Ngagel Station - 20 min walk
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Warung Bebek Mbak Roh - ‬5 min walk
  • ‪Pizza Place - ‬4 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬3 min walk
  • ‪Ka Soh Chinese Restaurant - ‬2 min walk
  • ‪Coffee Cafe - ‬3 min walk

About this property

Grand Swiss-Belhotel Darmo

4-star spa hotel near Tunjungan Plaza
Grand Swiss-Belhotel Darmo offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and coffee/tea in a common area are also featured at Grand Swiss-Belhotel Darmo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 227 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Swiss-Belhotel Darmo offers 227 accommodations with safes and slippers. 42-inch Smart televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sangawan Spa. Services include massages. The spa is open daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 225,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch smart TV with cable channels
  • Pay movies

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Swiss-Belhotel Darmo

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 500000 per accommodation, per stay
  • Airport shuttle transfer per adult: IDR 450000 (one-way)
  • Airport shuttle transfer per child: IDR 0 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 225000 per person
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 480000 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Swiss Belhotel Darmo
Swiss Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel
Grand Swiss-Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel Surabaya

Grand Swiss-Belhotel Darmo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
Excellent hotel in quiet area
Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free upgrade to the suite. It was very spacious.
Stayed 1 night in Jun 2024

8/10 Good

Fayol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Stayed 1 night in Jun 2024

10/10 Excellent

Dwi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all design of the hotel, simple and feels comfortable staying 🙂
Stayed 2 nights in May 2024

10/10 Excellent

Lai Yeow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024

10/10 Excellent

Manwa

Stayed 2 nights in Mar 2024