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Kokoon Hotel Surabaya

3.0 star property
3-star hotel near Tunjungan Plaza

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Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Exterior
Room amenity
Superior Twin Room (Plus)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Chinatown
    ‪10 min walk‬
  • Tunjungan Plaza
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪5 min drive‬
  • Surabaya (SUB-Juanda)
    ‪49 min drive‬

Room options

View all photos for Superior Twin Room (Plus)

Superior Twin Room (Plus)

Superior Twin Room (Plus)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Shower, slippers, towels, soap

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room amenity

Family Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

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About the area

Surabaya

In shopping district.Within a 10-minute walk of the hotel, you'll find Pasar Atum Mall and Kong Co Kong Tik Cun Ong Temple. Gereja Perawan Maria Tak Berdosa and Red Bridge are also within half a mile (1 km).

What's nearby

  • Red Bridge - 8 min walk - 0.7 km
  • Chinatown - 10 min walk - 0.9 km
  • Tunjungan Plaza - 3 min drive - 3.2 km
  • Grand City Surabaya - 5 min drive - 4.4 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.5 km

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Cakue Peneleh - ‬6 min walk
  • ‪Black Kawa Coffee - ‬6 min walk
  • ‪Depot Santong Cwie Kiauw Mie - ‬10 min walk
  • ‪Kartiko Jajan Pasar - ‬10 min walk
  • ‪Lontong Mie Ny. Marlia - ‬10 min walk

About this property

Kokoon Hotel Surabaya

3-star hotel near Tunjungan Plaza
There's a restaurant on site. Public spaces have free WiFi. Kokoon Hotel Surabaya offers its guests an outdoor pool and a fitness center. There are 2 meeting rooms available. Kokoon Hotel Surabaya also features a terrace, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 87 guestrooms or units
  • Built in 2017
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Dining venue
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 10 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from March 4 2025 to March 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kokoon Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Kokoon Hotel Surabaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Burleson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Othman

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL & BEST SERVICE
I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic, saint leu

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022