Ginger Surat

3.0 star property
3-star hotel perfect for exploring Surat

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ginger Surat

Exterior
Interior
Deluxe Twin Room
Breakfast, lunch and dinner served
Reception

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Off Dumus Road, Near Iskon Mall, Piplod, Surat, Gujarat, 395007
  • Lake View Garden
    19 min walk
  • Ginger Hotel
    2 min walk
  • Udhna Junction Station
    25 min drive
  • Surat (STV)
    15 min drive

Room options

Superior Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Standard Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 1 Twin Bed

Superior Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Surat

City center stay.You'll find Lake View Garden and VR Surat within 2 miles (3 km) of this hotel. Also, Kamla Nehru Park is within 2 miles (3 km) and Dutch Garden is within 6 miles (10 km).

What's nearby

  • Lake View Garden - 19 min walk
  • VR Surat - 4 min drive
  • Kedarnath Mahadev Temple - 10 min drive
  • Surat Diamond Bourse - 10 min drive
  • ISKCON Temple - 13 min drive

Getting around

  • Chalthan Station - 24 min drive
  • Surat (STV) - 15 min drive

Restaurants

  • ‪Grenee - ‬5 min walk
  • ‪K’s Charcoal - ‬7 min walk
  • ‪Blockbuster the Filmy Tadka - ‬18 min walk
  • ‪Subway - ‬18 min walk
  • ‪Strikes Restro Rhythm and Bowl - ‬10 min walk

About this property

Ginger Surat

3-star hotel perfect for exploring Surat
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business center and a meeting room are available. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Ginger Surat. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surat hotel.

  • 98 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Ginger Surat offers 98 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Surat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: INR 200-300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness center

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ginger Surat

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 800.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 200 to 300 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ginger Hotel Surat
Ginger Surat
Ginger Surat Hotel
Ginger Surat Hotel
Ginger Surat Surat
Ginger Surat Hotel Surat

Ginger Surat Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 45 reviews" "
Rating 8 - Good. 8 out of 45 reviews" "
Rating 6 - Okay. 14 out of 45 reviews" "
Rating 4 - Poor. 7 out of 45 reviews" "
Rating 2 - Terrible. 9 out of 45 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

8.8/10

Amenities

5.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arshad

Liked: Staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Bhupendra Upadhyay

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom does not have full shower glass cubicle ,
Stayed 1 night in Aug 2023

2/10 Terrible

Hemant

Stayed 1 night in Jan 2023

2/10 Terrible

Mayank

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic property very badly maintained .. Rooms s
Pathetic property very badly maintained .. Rooms small and stinking.
Stayed 1 night in Nov 2022

2/10 Terrible

RAJESH KUMAR

Business traveller
Bad
Hotel has denied to provide room while I have paid full amount, this experience was very painful and financial loss.
Stayed 3 nights in Sep 2022

6/10 Okay

Bhupendra

Stayed 2 nights in Feb 2020

10/10 Excellent

Jung-Hsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room
Even the room space is not big, but it is really cozy and clean. I have a wonderful stay here.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Gagan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best part: Location and Breakfast, they more than makes up for not the most modern room infrastructure.
Stayed 2 nights in Feb 2019

4/10 Poor

Rajdeep

Disliked: Property conditions & facilities, room comfort
It was a bad experience. We were booked at another hotel and were forced to book in this hotel at the last moment. Pls check, this hotel was ok but not as good as the earlier one in which we were booked.
Stayed 1 night in Dec 2018

8/10 Good

Ramila, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but There was not ordinary tea bags.
Staff was friendly pay for breakfast but haven’t tried. masala tea was nice.they must have extra pillows.
Stayed 8 nights in Feb 2018

4/10 Poor

Shamsunder

Disliked: Property conditions & facilities, room comfort
Rooms are too small.Untrained staff. Spread on B/F & Dinner is so-so
Stayed 2 nights in Jan 2018

6/10 Okay

Vaishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was not up to the mark
No water n maintenance n repairs work going on it was really a bad experience
Stayed 2 nights in Jan 2018

8/10 Good

Ritwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

Munjal Patel

Liked: Property conditions & facilities
Disliked: Staff & service
OKAY Hotel
It is a no service hotel so I didn't expect any customer service from them. Bedsheets were not looking like new and pillow were really old. Overall it was OKAY but for the price I would recommend to others.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience with your hotel at 10'o cloc
Your staff has no manners to talk with customers, And very bad experience I got from your side

4/10 Poor

Gaurav

Disliked: Cleanliness, staff & service, room comfort
Good location & food but poor service 2/5 stars
The staff is not good. Location of hotel is fantastic. Food is very tasty. Service quality is awful. I made a call for snacks at 5pm when I called back at 5:45pm they replied "what was your order sir, we are sorry the previous person left for the day"....I called room service for laundry and they in turn asked me to come at reception and collect my cloths at 7am. I accidentally dropped my dishes while dinner at my room. The next day when I came back to room in the evening, I found the dishes still under my bed. You need to call for everything starting from a towel, soap, water bottle (complementary) and you will get it atleast after half an hour or so....If I consider food and location, its a fantastic hotel, I got tempted because of location & booked it....when it comes to service quality and cleanliness, its awful!!

4/10 Poor

Rohit, Boston

Disliked: Staff & service, room comfort
Close to the shopping center
We stayed 4 days without WiFi, I asked FD can't fix it, took my phone for 2 hours , I missed all my business work and email. I need my money back at least 50%, breakfast was good, rooms r dirty

6/10 Okay

Dipan

Disliked: Room comfort
they do not keep napkins and provide 2nd towel on reuest mattresses are not great over booking, so, they do not have enough space to accommodate all the guests at the time breakfast 120 people at the same time on top of the existing guests, twice happened during our stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nadeem, Lucknow

Liked: Cleanliness, staff & service
Value for Money!
Over all good but Breakfast & room service needs improvement.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
just about OK
staff were ok - AC was bad and room was smaller even though i took a better room. AC were all window, which are hardly used by any one these days. more power waste and not cool. And water is one more bug problem, i had rashes on my body after 3 days of bath - i take bath 2 times in a day. Water was more like sea water, salty and I am not sure why. WIFI was always not working, they have sessions that logs me out every 30 mins and more over it didnt work for 2 days continuously. Overall experience was not so great.

2/10 Terrible

nitesh

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Ramesh, Ahmedabad

Disliked: Cleanliness
No wifi; unclean rooms
Expected Ginger to be a bit more professional and comfortable. The room was not clean. The wi-fi was not working. When I called to complain the answer was that we have had no problem before. Staff at the breakfast area was rude and unwelcoming.