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Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
4-star eco-certified hotel in Sutton West

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Bar (on property)
Indoor pool
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Epsom Downs Racecourse
    9 min drive
  • Bar + Block Steakhouse London Sutton
    3 min walk
  • Sutton Station
    7 min walk
  • London (LGW-Gatwick)
    39 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

ibis London Sutton Point

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (371)
The price is CA $101
per night
CA $121 total
includes taxes & fees
23 Jan - 24 Jan
ibis London Sutton Point

About the area

Sutton

Heart of Sutton.Your stay at this Sutton West hotel places you within 12 miles (20 km) of Buckingham Palace and London Eye. Big Ben and Hyde Park are also within 12 miles (20 km).

What's nearby

  • Epsom Downs Racecourse - 9 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Clapham Common - 16 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬7 min walk
  • ‪Nando's - ‬7 min walk
  • ‪Cafe Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

4-star eco-certified hotel in Sutton West
Holiday Inn London - Sutton, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the eco-certified Holiday Inn London - Sutton, an IHG Hotel. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
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London Sutton Holiday Inn
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Sutton Holiday Inn London - Sutton Hotel
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Holiday Inn London - Sutton Sutton
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Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 334 out of 829 reviews" "
Rating 8 - Good. 323 out of 829 reviews" "
Rating 6 - Okay. 99 out of 829 reviews" "
Rating 4 - Poor. 45 out of 829 reviews" "
Rating 2 - Terrible. 28 out of 829 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, convenient
Stayed 3 nights in Nov 2024

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zhi feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Check in and reception were fine, efficient and friendly. Room in need of renovation. Very dated. We also booked a queen size bed and it probably wasn't even a king size. Breakfast was good - not excellent, just standard hotel, but coffee machine was broken
Stayed 1 night in Sep 2024

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & comfortable.
Stayed 4 nights in Sep 2024

8/10 Good

Sapphira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was checked in by Shakia who was very professional. However when I went to my room at 16:05 the room hadn't been cleaned since the previous guest. it looked like a Bomb had hit it. I went Back to Shakia who was very apologetic and dealt with the situation very professionally. She even went to check on the new room herself to ensure that this had been cleaned. TV in the room didn't work so had to call down to reception again. Once again Shakia went above and beyond and manage to sort the issue, a dodgy lead in the back. After this first issues the rest of my stay was very nice. Staff are very polite and helpful, Gym & pool area were clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were super friendly, especially the restaurant/bar staff who made our evening /breakfast really enjoyable.
Stayed 1 night in Sep 2024

10/10 Excellent

Shera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton IHG
Stay was good, perfect location for work, and great bar/restaurant and great breakfast, room was good , the only comment was that it was loud with other guests throughout the nights lots of doors slamming. Other than the other guests , it was good !
Stayed 3 nights in Sep 2024

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, with good breakfast options
Stayed for Spa facilities. Unfortunately the hot tub was not working which was a big disappointment to us. Gave more leisure centre vibes than spa. We had late check out which was good. Have to pay to park. Parking spaces were way to small and tight aswell
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Was ok stayed at better hotels than this.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Enjoyed our 3 night stay, close enough to London and station close by, Gatwick 30 minutes away too Rooms were well equipped and big enough for our family of 4 Breakfast was great lots of choice Would definitely book again
Stayed 3 nights in Aug 2024

6/10 Okay

Kula

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time staff was great and hopefully
Stayed 3 nights in Aug 2024

8/10 Good

Ka Yin Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Car park is good
Stayed 3 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024