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Crowne Plaza Kunshan by IHG

5.0 star property
5-star hotel with 1 indoor pools, connected to a shopping center

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Photo gallery for Crowne Plaza Kunshan by IHG

Exterior
Exterior
Point of interest
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Tinglin Park
    ‪4 min drive‬
  • Wanda Plaza Kunshan
    ‪5 min drive‬
  • Yongxin Square
    ‪9 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Room, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, City View (Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Lounge Access)

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom (Living Lounge Access)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Area)

Suite, 1 Bedroom (Living Dining Area)

Suite, 1 Bedroom (Living Dining Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, City View

Down comforters, minibar, in-room safe, desk

Standard Room, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Courtyard by Marriott Kunshan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (143)
The price is CA $80
per night
CA $93 total
includes taxes & fees
21 Feb - 22 Feb
Courtyard by Marriott Kunshan

About the area

Suzhou

City center stay.Within 3 miles (5 km) of this Suzhou hotel, you'll find Tinglin Park and Wanda Plaza Kunshan. Also within 9 miles (15 km) are Yongxin Square and Kunshan Forest Park.

What's nearby

  • Tinglin Park - 4 min drive
  • Wanda Plaza Kunshan - 5 min drive
  • Yangcheng Lake - 15 min drive
  • Jinji Lake - 29 min drive
  • Shanghai International Circuit - 32 min drive

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • ‪肯德基 - ‬2 min walk
  • ‪小可楼酒店 - ‬3 min walk
  • ‪奥斯卡音乐酒吧 - ‬4 min walk
  • ‪椰香香 - ‬7 min walk
  • ‪阿英煲 - ‬2 min walk

About this property

Crowne Plaza Kunshan by IHG

5-star hotel with 1 indoor pools, connected to a shopping center
Crowne Plaza Kunshan, an IHG Hotel offers its guests an indoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The luxury Crowne Plaza Kunshan, an IHG Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 312 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Kunshan, an IHG Hotel offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Crowne Plaza Kunshan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a business stay.
Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
行政房服务很不错
行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
Stayed 3 nights in Sep 2017

8/10 Good

JEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

ShaoPeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

COREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chih-Hsien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JIA-HAO

Stayed 9 nights in Mar 2024

10/10 Excellent

SU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Yu Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024

8/10 Good

TAEWOOK

Stayed 1 night in Oct 2023

8/10 Good

CHIAHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chih Tseng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023