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Four Points by Sheraton Suzhou

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Suzhou

Aerial view
Lobby
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
No. 8 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215123
  • Dushu Lake
    1 min walk
  • Jinji Lake
    5 min drive
  • Yuanrong Times Square
    8 min drive
  • Wuxi (WUX-Shuofang)
    53 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, City View

Premium Suite, 1 Bedroom, City View

Premium Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Double Beds, Partial Lake View

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Partial Lake View

Premium Room, 1 King Bed, Partial Lake View

Premium Room, 1 King Bed, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Suzhou

Suzhou Industrial Park stay.A stay at this Suzhou Industrial Park hotel places you within half a mile (1 km) of Dushu Lake and 3 miles (5 km) of Jinji Lake. Suzhou Ferris Wheel and Suzhou International Expo Center are also within 6 miles (10 km).

What's nearby

  • Jinji Lake - 5 min drive
  • Suzhou International Expo Center - 8 min drive
  • Suzhou Culture and Arts Center - 9 min drive
  • Gate to the East - 11 min drive
  • Suzhou Museum - 14 min drive

Getting around

  • Yueliangwan Station - 3 min walk
  • Suzhou Railway Station - 29 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 107 min drive

Restaurants

  • ‪Emmett.艾美餐厅 - ‬8 min walk
  • ‪江南食单 - ‬1 min drive
  • ‪玉榕轩 - ‬6 min walk
  • ‪星巴克 - ‬15 min walk
  • ‪独墅湖基督教堂 - ‬10 min walk

About this property

Four Points by Sheraton Suzhou

Family-friendly 4-star hotel with 2 restaurants
Four Points by Sheraton Suzhou offers its guests a marina, an indoor pool, and a health club. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 19368 square feet (1800 square meters) and includes conference space. A children's pool, a sauna, and a library are also featured at the family-friendly Four Points by Sheraton Suzhou. Free self parking and valet parking are available.

This 4-star Suzhou hotel is smoke free.

  • 280 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Meeting rooms
  • 19368 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 2012
  • Deli
  • Kid's club (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Four Points by Sheraton Suzhou offers 280 air-conditioned accommodations with private pools and private plunge pools. These individually furnished accommodations include fireplaces. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 138 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Private plunge pool
  • Private pool
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 10 2024 to December 19 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 290.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 290.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Suzhou
Four Points Sheraton Suzhou
Four Points Suzhou
Sheraton Four Points Suzhou
Sheraton Suzhou
Suzhou Four Points Sheraton
Suzhou Sheraton
Four Points Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Suzhou
Four Points by Sheraton Suzhou Hotel Suzhou

Four Points by Sheraton Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 74 reviews" "
Rating 8 - Good. 33 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 2 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ching Fong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

HEE SENG

Stayed 4 nights in Oct 2019

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Pleasant stay.
Stayed 4 nights in Sep 2019

10/10 Excellent

Dove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good parking, quiet, good staff at receiption, walking around is a nice experience.
Stayed 1 night in Jul 2019

8/10 Good

Li-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Stayed 2 nights in Apr 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Nick, New York City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Stayed 2 nights in Mar 2019

6/10 Okay

watson

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

tayyyaba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, poor internet service
The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.
Stayed 2 nights in Feb 2019

8/10 Good

Samir Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel. close to subway station. friendly staff. good buffet.
Stayed 3 nights in Feb 2018

8/10 Good

YFY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for doing local business
Nice business hotel. 45 min to city center on the metro. Conveniently located next to a metro stop in the industrial park. The bed is quite firm and the breakfast buffet while large has mediocre quality

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Business trip in Suzhou
It's in a industrial area of the city. Not much around. The staff is helpful, but the beds are hard. Paid for a non smoking room but the smoke from the room next door comes into my room through the vents.

6/10 Okay

Arunima

Liked: Cleanliness, property conditions & facilities
Nice and clean place to stay
Spacious and clean rooms with nice bathrooms

10/10 Excellent

Edward, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could have stayed longer.
I am a business traveler that stays in hotels about 125 nights a year. This property is beautiful, comfortable, and in a great location. The rooms are big, clean, comfortable. One down side: DO NOT ORDER THE PIZZA. It is awful. Unfortunately, I was in the hotel for only about 9 hours. I really wish I could have stayed longer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Nice Hotel

8/10 Good

Lingjia, Angers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lake view room is good, however there are also street view room, not recommend it at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice

10/10 Excellent

Kenneth, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent hotel at a great price. I will definitely stay here next time in Suzhou.

8/10 Good

Robert, S. FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Business Travel
This hotel is well maintained and the staff is very attentive and responsive to their guest. Plus most of the staff spoke English quite well. The room was very spacious, much larger than other 5 star hotels in Shanghai. Also, the hotel is on the Dushu Lake, with great views, a lake side walking path that is great for an early morning run or walk. This hotel was close to the SPI technology park, which was convenient for my business. The biggest downside is the location to restaurants and night life. The area is still developing so it is missing the evening energy of the night life entertainment.