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Park Hyatt Suzhou

4.5 star property
4.5-star luxury hotel near Jinji Lake, connected to a shopping center

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Park Terrace Suite
Lunch and dinner served, international cuisine
Serves dinner and brunch
Building design

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    ‪10 min walk‬
  • Suzhou Ferris Wheel
    ‪12 min walk‬
  • Yuanrong Times Square
    ‪2 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪59 min drive‬

Room options

View all photos for Park Lakeview Suite

Park Lakeview Suite

Park Lakeview Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Skywheel View)

Room, 2 Single Beds (Skywheel View)

Room, 2 Single Beds (Skywheel View)

  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area

Park Lakeview Terrace Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Lake View

1 King Lake View

1 King Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skywheel View)

Minibar, in-room safe, individually decorated, desk

Room, 1 King Bed (Skywheel View)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park Terrace Suite

Park Terrace Suite

Park Terrace Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Twin

Minibar, in-room safe, individually decorated, desk

Garden View Twin

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe

2 Twin Deluxe

  • 67 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View King

Minibar, in-room safe, individually decorated, desk

Garden View King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Four Seasons Hotel Suzhou

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, (13)
The price is CA $448
per night
CA $522 total
includes taxes & fees
21 Feb - 22 Feb
Four Seasons Hotel Suzhou

About the area

Suzhou

Suzhou Industrial Park stay.With a stay at this Suzhou Industrial Park hotel, you'll be within half a mile (1 km) of Jinji Lake and 6 miles (10 km) of Gate to the East. Also within 9 miles (15 km) are Suzhou University and Pingjiang Road.

What's nearby

  • Jinji Lake - 10 min walk
  • Suzhou International Expo Center - 2 min drive
  • Yuanrong Times Square - 2 min drive
  • Gate to the East - 7 min drive
  • Suzhou Museum - 12 min drive

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪肯德基 - ‬8 min walk
  • ‪江边城外烤全鱼 - ‬10 min walk
  • ‪新梅华四季厨房 - ‬5 min walk
  • ‪建屋国际酒店西餐厅 - ‬5 min walk
  • ‪新梅华.四季厨房 - ‬5 min walk

About this property

Park Hyatt Suzhou

4.5-star luxury hotel near Jinji Lake, connected to a shopping center
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

  • 178 guestrooms or units
  • 10 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 188-188 for adults and CNY 94-188 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch LED TV
  • MP3 dock
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service level needs Training
Stayed 1 night in Nov 2023