Ratings based on 25 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 11, 2024 on Expedia
Very good service. Clean room, good daily room servicing. Courteous staff l
Comment from Hotel Management
Oct. 21, 2024 by GS, Hotel Management
Thank you for your comments. It's our greatest honor to get your approval, as well as A great motivation for us to continuously improve and innovate in our future services. We look forward to your coming again and we will serve you with all our heart!
by A traveller
Posted Nov. 17, 2019 on Hotels
Comment from Hotel Management
Nov. 21, 2019 by linda, Hotel Management
尊敬的宾客:感谢您入住苏州盛捷白塘金融港服务公寓并分享,很高兴酒店的每一个环节都得到您的认可,通过您细致入微的描述,可以感受到这次旅程给您 带来的幸福感,这是我们服务者一直追求的,这也将成为我们继续努力、不断进取的动力,期待下次为您服务!
by A traveller
Posted Oct. 20, 2019 on Hotels
Breakfast was just OK and not the best value, but excellent apart from that.
Comment from Hotel Management
Oct. 22, 2019 by linda, Hotel Management
Thank you very much for your comments. Your satisfaction is our greatest affirmation.We will try to update the variety of breakfast, hope you can have more choices next time
by A traveller from Kuala Lumpur
Posted Sep. 23, 2019 on Expedia
Comfortable environment and wifi accessible to whatsapp and facebook, highly recommended to friends!
Comment from Hotel Management
Sep. 29, 2019 by linda, Hotel Management
Thank you for choosing to stay in Somerset Baitang Suzhou, your satisfaction is our greatest responsibility and pleasure, the hotel is located in industrial park koto CBD, 2 minutes walk is Nancy street, estuary metro subway room can see the white pond ecological botanical garden, shopping around is very convenient, the subway stops road can reach harmony times square, the hotel is committed to provide excellent service for the guest, your arrival and must be the motivation and direction of our progress, thank you very much for your affirmation and support to the hotel, we sincerely look forward to your visit again
by A traveller from Hanoi
Posted Jul. 2, 2019 on Expedia
This is a very nice looking hotel with a modern and styilsh lobby. The staff are very helpful and efficient. The design of the hotel is very nice. It is an apartment/hotel style place with a washer and kitchenette. The arrangement of the room is nice though the location of some of the light switches is odd. The swimming pool is nice for laps but a little shallow for taller people. The breakfast is pretty good but could offer a better selection. No made to order omelettes. The bed is firm but not crazy hard. The location is pretty good with some shops and dining nearby.
Comment from Hotel Management
Jul. 6, 2019 by Linda, Hotel Management
Thank you for your stay and appreciation, the hotel makes the general warmth for the guests, so that you stay comfortable. We look forward to your visit next time
by A traveller
Posted Jun. 28, 2019 on Hotels
water pressure in the bathroom is low.
No soap provided.
Comment from Hotel Management
Jul. 6, 2019 by Linda, Hotel Management
We are very sorry for the inconvenience. We will arrange the engineering department to check the water pressure and solve this problem as soon as possible.If you need anything, please dial "0" at the operator and we will arrange an attendant to send it to you.We apologize again for our poor service. We hope you can feel our changes next time you stay here. We look forward to your next visit.
by A traveller
Posted May 16, 2024 on Expedia
Comment from Hotel Management
Oct. 21, 2024 by GS, Hotel Management
Thank you for your comments. It's our greatest honor to get your approval, as well as A great motivation for us to continuously improve and innovate in our future services. We look forward to your coming again and we will serve you with all our heart!
by A traveller from Yokohama-Shi Kohoku-Ku
Posted May 7, 2024 on Expedia
とても親切な対応をして下さいました。
Comment from Hotel Management
Oct. 21, 2024 by GS, Hotel Management
Thank you for your comments. It's our greatest honor to get your approval, as well as A great motivation for us to continuously improve and innovate in our future services. We look forward to your coming again and we will serve you with all our heart!
by A traveller
Posted Apr. 19, 2024 on Expedia
Comment from Hotel Management
Oct. 21, 2024 by GS, Hotel Management
Thank you for your comments. It's our greatest honor to get your approval, as well as A great motivation for us to continuously improve and innovate in our future services. We look forward to your coming again and we will serve you with all our heart!
by A traveller
Posted Nov. 18, 2021 on Hotels
配備齊全很適合長期出差使用。
Comment from Hotel Management
Nov. 29, 2021 by Somerset Baitang Suzhou, Hotel Management
尊敬的住客您好!感谢您入住苏州盛捷白塘金融港服务公寓,感谢您的肯定与支持,您的满意是我们不断追求的目标,公寓全体员工热切的期待您的下次光临!