In Sweetwater .You'll find Sweetwater Flea Market and Engleman Park within 3 miles (5 km) of this hotel. Sweetwater Hospital and Sweetwater Duck Park are also within 6 miles (10 km).
What's nearby
Sweetwater Hospital - 6 min drive
Sweetwater Flea Market - 8 min drive
Lost Sea Adventure - 12 min drive
Watts Bar Lake - 17 min drive
Tennessee Wesleyan College - 17 min drive
Getting around
McGhee Tyson Airport (TYS) - 45 min drive
Restaurants
McDonald's - 13 min walk
Fat Hats Grill - 7 min drive
La Casa Vieja - 6 min drive
Taco Bell - 5 min drive
Burger King - 12 min walk
About this property
Holiday Inn Express & Suites Sweetwater, an IHG Hotel
Enjoy free breakfast at this Sweetwater hotel
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Sweetwater, an IHG Hotel. Free self parking is available.
This Sweetwater hotel is smoke free.
1 building
71 guestrooms or units
3 levels
Built in 2010
Breakfast available (free)
Poolside lounge chairs
Business facilities
Self-service laundry
Front desk (24 hours)
Express check-out
Newspapers in lobby (free)
Television in lobby
No smoking on site
1 conference room
Holiday Inn Express & Suites Sweetwater, an IHG Hotel offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.
This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Languages
English
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
35-inch LED TV
Cable channels
Premium channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cribs/infant beds
Bathroom
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/tub combination
Towels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy. A cash deposit for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater
Holiday Inn Express & Suites Sweetwater, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 184 out of 428 reviews" "
10 - Excellent
184
Rating 8 - Good. 110 out of 428 reviews" "
8 - Good
110
Rating 6 - Okay. 63 out of 428 reviews" "
6 - Okay
63
Rating 4 - Poor. 37 out of 428 reviews" "
4 - Poor
37
Rating 2 - Terrible. 34 out of 428 reviews" "
2 - Terrible
34
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Callie
Travelled with family
18 Aug 2024
Liked: Property conditions & facilities
The room smelled of mold/mildew. The shower was not clean it had other people’s hair in it. The hotel itself is dated. The pool was closed but was not mentioned on site. And sadly the pancake machine was broken :(
This is an older property unfriendly staff. Cold breakfast food. Pool was closed should had on website. Not worth price we paid. If we wss not so tired would of stayed somewhere else. Poor internet.
the room was musty and carpet was bad. the furniture was in disrepair. It smelled bad and was not worth the $150 we paid. The staff was friendly and nice.
Orman
Stayed 1 night in Jul 2024
8/10 Good
Melissa
Travelled with family and small children
27 Jul 2024
Liked: Cleanliness, staff & service, amenities
Upside: Rooms were clean and quiet. Breakfast was very good. Convenient to the location we were visiting.
Downside: Only spent the money I did for the room because of the indoor pool and exercise room, but the pool was closed for cleaning the entire time we were there Thursday thru Saturday, also the exercise room only had two pieces of equipment, a stationary bike and treadmill(which didn't work). Other than those things the stay was pretty good.
Pretty worn down room. The drawer on the dresser kept rolling open and blocking the walkway because the room was heavily sloped. It was maybe the worst night of sleep I’ve ever had. The beds were extremely uncomfortable, even my children complained about them the next day. There were hardly any tv channels and the pool was so murky and gross looking that we didn’t dare go in. The draw for this hotel was that only 2 pulled up online in this area and this one had a “make your own pancake” station and comfortable beds by looking at the photos on Hotels.com. Of course the pancake maker was broke and the beds were the worst I’ve slept on in my life. There was mildew in the showers and no vent in the bathroom so traveling with a family made for one hot and stinky room, which the hotel room already smelled heavily of mildew, I’m assuming now was from the lack of a vent in the bathroom. We chose this hotel for the pictures but so wish we had just booked a room at another one of the many hotels along the road nearby on the day of our stay.
The facility should be on a list of properties be updated as it is furnished with stuff we would all walk past at a garage sale. The chairs and ottomans in the rooms and common areas are worn well past when they should have been replaced. The staff was professional and efficient but clearly not overly enthusiastic about customer service.
Please don’t stay at this hotel. We made reservations and at check-in was told that more reservations were given out than available rooms. Our family of five reserved a room to accommodate us but the room we were given was for four people. The hotel is very dirty and their computer system tried to charge my card $5,000 above the room rate. Luckily, I used a credit card and was able to decline the transaction. The morning staff was very kind and apologetic but by that time our stay was ruined. Needless to say, stay somewhere else!