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Mercure Sydney Parramatta

4.5 star property
Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse

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Photo gallery for Mercure Sydney Parramatta

Exterior
Sports facility
Front of property - evening/night
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Queens Wharf Reserve
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪10 min walk‬
  • University of Western Sydney Parramatta Campus
    ‪19 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1001)
The price is CA $233
per night
CA $257 total
includes taxes & fees
8 Mar - 9 Mar
Novotel Sydney Parramatta

About the area

Sydney

Rosehill stay.A stay at this Rosehill hotel places you within half a mile (1 km) of Rosehill Gardens Racecourse and 3 miles (5 km) of Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 miles (10 km).

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk
  • Qudos Bank Arena - 6 min drive
  • Accor Stadium - 6 min drive
  • Westmead Hospital - 7 min drive
  • Sydney Showground - 7 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1431 square feet (133 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 17 065 560 885

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 998 reviews
Rating 8 - Good. 352 out of 998 reviews
Rating 6 - Okay. 172 out of 998 reviews
Rating 4 - Poor. 92 out of 998 reviews
Rating 2 - Terrible. 41 out of 998 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

annalise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2024

2/10 Terrible

Anushri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty not worth the price
Felt like a 2star hotel mould in the bathroom towel was dirty
Stayed 1 night in Nov 2024

8/10 Good

Paul, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Odette

Disliked: Property conditions & facilities
A very tired hotel needing upgrading.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Sukritta

Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Stayed 1 night in Oct 2024

4/10 Poor

Matika

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The restaurant was great, however we woke to find bed bugs in our room.
Stayed 1 night in Oct 2024

6/10 Okay

Mitch

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms spacious. Good for families. Bathrooms very old, mould on tiles and shower curtain very bad. Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Stayed 1 night in Sep 2024

4/10 Poor

sonia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is three star standard - no way is it 4.5 stars. Staff were lovely. But they were understaffed at breakfast so couldn’t keep up with the service. Breakfast food was good quality. But the room condition was quite frankly awful. Paint falling off the walls, mould on the bathroom tiles. Curtains looked like they were 30 year old. I booked a queen room but ended up with single beds. Room service finished at 9pm and there was only maccas or KFC to chose from for food. Fine if it had a 3 star rating. Awful for 4.5 star.
Stayed 1 night in Sep 2024

8/10 Good

Kazuyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Murali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable stay
Room was very noisy with motor noise running all night. They upgraded me to a king room but that was just 2 single beds pushed together with a gap in the middle. Sheet didn’t fit the bed and only covered 3/4 of the length. Entrance to the hotel was poorly lit and difficult to find when arriving at night.
Stayed 2 nights in Jul 2024

8/10 Good

Cassandra

Stayed 1 night in May 2024

10/10 Excellent

Atta-ul Momin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Mercure Parramatta and I must say it exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was delighted with the room upgraded for me without any extra charges. assigned to me. The room was spacious, well-appointed, and spotlessly clean. The bed was extremely comfortable, ensuring a great night's sleep. I also appreciated the thoughtful amenities provided, which added an extra touch of luxury to my stay. The hotel's facilities were top-notch. The hotel's location was also perfect, providing easy access to the venue we were attending. One of the highlights of my stay was the exceptional service from the hotel staff. They were always ready to assist with a smile, and their attention to detail truly made me feel valued as a guest. Overall, my stay at Mercure Parramatta was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable and memorable experience. I look forward to returning in the future. Thank you.
Stayed 3 nights in Jul 2024

6/10 Okay

Andrew

Stayed 3 nights in Mar 2024

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great,lovely breakfast,gym was ok ,2 good treadmills,bike not going tho
Stayed 7 nights in Jul 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
it was just what we wanted
Stayed 3 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lee

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed on a Sunday. No dining or bar facilities available.
Stayed 1 night in Jun 2024