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Metro Hotel Marlow Sydney Central

4.0 star property
4-star hotel near Capitol Theatre

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Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Point of interest
Terrace/patio
Reception
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪12 min walk‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for NEW YEARS EVE - Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Double Room

Superior Double Double Room

Superior Double Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for NEW YEARS EVE- Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, 3 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for NEW YEARS EVE - Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Sydney

Central Sydney getaway .A stay at this Haymarket hotel places you steps from Capitol Theatre and within a 5-minute walk of Paddy's Market. Also, International Convention Centre Sydney is within half a mile (1 km) and Sydney Tower Eye is within 2 miles (3 km).

What's nearby

  • Capitol Theatre - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 12 min walk - 1.0 km
  • Star Casino - 3 min drive - 2.4 km
  • Sydney Opera House - 5 min drive - 2.9 km
  • Sydney Harbour Bridge - 7 min drive - 6.9 km

Getting around

  • Capitol Square Light Rail Station - 2 min walk
  • Sydney Central Station - 5 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chat Thai - ‬1 min walk
  • ‪Show Neua Thai Street Food - ‬3 min walk
  • ‪Palace Hotel Sydney - ‬2 min walk
  • ‪Na Bangkok - ‬2 min walk

About this property

Metro Hotel Marlow Sydney Central

4-star hotel near Capitol Theatre
As a guest of Metro Hotel Marlow Sydney Central, you'll find an outdoor pool, a terrace, and a vending machine. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Metro Hotel Marlow Sydney Central.

This 4-star Sydney hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transportation

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 12.50 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort

Disgusting.

3 female friends travelled to Syd to see Jesus Christ Superstar at The Capitol. 3single beds in superior suite. I have stayed at Metro Marlow prob more then a doz times and recomend it very often to others. The proximity to everthing is wonderful, even better now light rail stop a 1 minute walk away. Aghast on waking to find one of my guest with head in hands and sitting on a chair very distressed. She had thrown the doona/sheets back to check she hadnt left anything behind. I have no words.....the doona was so badly stained and in several places which suggests it had repeatedly been ignored. Never again would we stay there...absolutely sickening. My guest reported it to "someone" when we collected our luggage after having breakfast. ( no, we certainly did not eat at the establishment) As i havnt recieved an email acknowledging the situ in any way im not confident its been reported let alone addressed.
Stayed 1 night in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great value as the location was excellent and size of room was reasonable. The rooms were a bit old and tired but had everything we needed. Would definitely stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Liked: Staff & service
The shower was over the bath which was very dangerous for me to get in and out of. The toilet was stuck in the corner making it difficult to use.
Stayed 4 nights in Jan 2025

8/10 Good

Nora

Travelled with family
Liked: Staff & service, amenities
I like to stay in Haymarket area, so this hotel was perfect choice for us . Friendly staff and we liked the pool on the rooftop.
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish Netfix was available at night
Stayed 1 night in Jan 2025

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness
Didn't like photo id requirements to book in. Parking listed n advertised but located on the next block. No restaurant but did do breakfast. Skynews not enabled on tv.
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jayne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A/C was broken and the heat was unbearable. Wifi only worked outside of our room in common area. Hotel didnt offer anything in exchange we eventually convinced them to offer us breakfast. Location is cool but would not recommend otherwise.
Stayed 4 nights in Dec 2024

4/10 Poor

Kiley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not 4 Star

Out dated rooms, they need a refurbishment and good clean. Would not stay again. For the price of other hotels in the same area and cost with nicer rooms, aircon that works and no 80's bathshower with dirty shower curtins. Not 4 star stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, efficient, friendly staff Room clean Only complaint was No pool towels are provided told to use our room towels
Stayed 1 night in Jan 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located close to Central station and having China Town and Darling Harbour close by.
Stayed 3 nights in Jan 2025

6/10 Okay

Dien D, St Cloud

Travelled with family
Liked: Cleanliness, staff & service
Internet wifi is almost non existent. It is difficult to connect due to limited bandwith, 200 users for 30 avail connects. So after 1 minute of connection, internet disconnects and you have to sign in again. Even a two star hotel in third world nation like Vietnam has better internet service than Metro hotel in Sydney.
Stayed 1 night in Jan 2025

2/10 Terrible

Suzan

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about the hotel was the location. Air con not working, very poor for all guests and everyone is complaining. You cannot even sit on the toilet as there is nowhere to put your leg. No warnings given about bathroom. Disgusting.
Stayed 1 night in Dec 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, close to tram stops to Darling Harbour and Circular Quay, buses, and the train to the airport. Staff were welcoming and helpful and it was a lovely treat to receive a bottle of wine and chocolates for NYE. The room was okay but the aircon was pathetic so it was very hot in the room. The hotel is overpriced given than the room and bathroom were dated with a mouldy shower curtain and stains on the bedding. However, it was NYE and a very great location for public transport.
Stayed 3 nights in Dec 2024

8/10 Good

Nadene

Stayed 2 nights in Sep 2024

6/10 Okay

Lindy

Travelled with family
Liked: Cleanliness
A basic hotel. The room had no bar fridge and no smart Tv. My view was the back of a building so no holiday appeal
Stayed 1 night in Dec 2024

8/10 Good

Rina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been a great stayover and convenient to everything but its lack of sound proofing made it an almost sleepless night ! Also the door is not sound proofed so drunks coming past your door waking you was not on.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Had to change rooms, carpet wet and room smelled damp, and black poured out of taps in shower/bath. Staff said it wasn't mould but grease. Second room stunk of mold and B.O. Both rooms were 8th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy check out. Room was clean, staff were professional and also friendly. Perfect location for entertainment and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean friendly reasonably priced. Would certainly stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was outstanding. The buffet breakfast was amazing, and more people should take advantage of this. Nothing was too much trouble for the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Great location

Had an over-night stay due to attending a concert, so location was very important. very happy with my stay, have no complaints - have stayed here previously and will book for future stays.
Stayed 1 night in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room curtains were falling down. Fruit pieces for breakfast were at least 3 times bite size and too tough for a spoon to cut. Hot food was not hot, in fact tepid.
Stayed 1 night in Dec 2024