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PARKROYAL Parramatta

4.5 star property
4.5-star luxury hotel near Parramatta Park

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Photo gallery for PARKROYAL Parramatta

Lobby
Terrace/patio
Superior Room, 1 Bedroom
Front of property - evening/night
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Sydney

Heart of Sydney.Within a 15-minute walk of this Parramatta hotel, you'll find Parramatta Park and CommBank Stadium. University of Western Sydney Parramatta Campus and Rosehill Gardens Racecourse are also within 2 miles (3 km).

What's nearby

  • Parramatta Park - 7 min walk - 0.6 km
  • CommBank Stadium - 11 min walk - 1.0 km
  • Rosehill Gardens Racecourse - 5 min drive - 2.9 km
  • Westmead Hospital - 5 min drive - 3.6 km
  • Qudos Bank Arena - 9 min drive - 8.4 km

Getting around

  • Sydney Parramatta Station - 10 min walk
  • Castle Hill Station - 12 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • ‪Ayam Penyet Ria Parramatta - ‬1 min walk
  • ‪Gelato Messina - ‬1 min walk
  • ‪Volcano's Steakhouse - ‬2 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Chocolateria San Churro - ‬1 min walk

About this property

PARKROYAL Parramatta

4.5-star luxury hotel near Parramatta Park
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.

This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1006 reviews
Rating 8 - Good. 289 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, quiet but lively location, very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Caner

Travelled with family and small children
Great location near dining and transport, room was renovated and well designed, bed was very comfortable, perfect for conferences or short term stays. No sign on the elevator where the pool is, Pool was small and extremely cold, parking was an additional cost, Toilet had no hand soap in the foyer, hand sanitizer was empty. I would personally not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

viengvilay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there Is nothing not to like, the property was well presented and a friendly good staff too.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location and nice place but never knew there are some some works going on which was noisy in the early hours of the day.
Stayed 3 nights in Dec 2024

2/10 Terrible

Micheal

Stayed 1 night in Dec 2024

8/10 Good

Adrine, Corlette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rinto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and decent, and the location was near the river. However, they were renovating rooms nearby, which were very loud during the day and dusty at night. The light in the area by the lift did not work at night. If I had known there was renovation happening, I would have chosen another place. Out of the three lifts, I don't think all were in operation, so going up and down took a long time during peak times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. All the facilities needed for a few days away
Stayed 2 nights in Dec 2024

8/10 Good

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As requested our room was at the higher floor -12th flr (thank you) which seemed to be a refurbished one. Check in was smooth staff was pleasant. Food during dinner at Table 30 was not as delightful as our previous dining. Still, Park Royal would remain one of the favourite places to stay when in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Siosaia

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
only stayed a night....upgraded rooms since my last visit, which was lovely. Will stay again if in the area
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel working through renovations, can’t wait to see final result as already a good hotel
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, amenities
I paid extra for a King suite, but the bed was a queen size. When I spoke to reception that there may have been a mistake, they told me that was what they called a king bed. They can’t just change the definition of a king bed! I spoke to a manager at check out who said their boss would contact me, and still no contact. Fobbed off and terrible customer service. Hotel is clean, but beware of upgrading. It’s a scam.
Stayed 1 night in Nov 2024

10/10 Excellent

Swopnil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Fiona

Stayed 6 nights in Nov 2024

2/10 Terrible

Mark

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My wife and I stayed for four nights, for what we knew would be a stressful event. I chose this hotel because I had previously had wonderful experiences and thought it would help ease the stress. Between a complete absence of hot water until day 2, having to use the gymnasium shower for the duration of our stay and the lack of a separate bed for our child (who was a paid guest), I was incredibly disappointed and sad to say that I could not be easily persuaded to go back, as my family have a history with the Park Royal, since it was built in the 80’s. My choice of accommodation added to our stress. For the money, we could have found much more in a cheap motel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Manish

Stayed 1 night in Nov 2024

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and helpful staff. Room was very comfortable. Great bed. Shower wasn't powerful but did the trick. Room had all of the amenities. Plenty to see and do within walking distance and train station nearby. Will definitely stay there again, just not until the noisy construction is finished.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyron

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jackhammering from 7am. They said they are renovating when we checked in but that noise would only be “during the day”. Amazing room, super comfortable bed. But the noise so early just ruined it
Stayed 1 night in Nov 2024