Park Hyatt Sydney

5.0 star property
Family-friendly 5-star hotel near SEA LIFE Sydney Aquarium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Sydney

Rooftop Suite
Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Breakfast included
  • Parking available

Explore the area

Map
7 Hickson Road, The Rocks, NSW, 2000
  • Overseas Passenger Terminal
    3 min walk
  • Sydney Harbour Bridge
    4 min walk
  • Circular Quay
    12 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    21 min drive

Room options

Quay Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cove Suite

  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds with Opera View

  • 45 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

1 King Bed with Opera View Deluxe

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

1 King Bed Deluxe

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds with City Harbour View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

1 King Bed with City Harbour View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Rooftop Suite

  • 142 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Suite

  • 145 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

1 King Bed with Opera View

  • 45 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

1 King Bed with Opera View Premium

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sydney

Central Sydney getaway .At this The Rocks hotel, you'll be well placed to visit Sydney Harbour Bridge and Overseas Passenger Terminal, both within a 5-minute walk. Also, Circular Quay is within half a mile (1 km) and Sydney Opera House is within 2 miles (3 km).

What's nearby

  • Overseas Passenger Terminal - 3 min walk - 0.3 km
  • Sydney Harbour Bridge - 4 min walk - 0.4 km
  • Circular Quay - 12 min walk - 1.0 km
  • Sydney Opera House - 17 min walk - 1.5 km
  • Luna Park Sydney - 5 min drive - 4.2 km

Getting around

  • Sydney Circular Quay Station - 9 min walk
  • Wynyard Station - 16 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪The Dining Room - ‬1 min walk
  • ‪Pancakes on the Rocks - ‬6 min walk
  • ‪Ribs & Burgers the Rocks - ‬6 min walk

About this property

Park Hyatt Sydney

Family-friendly 5-star hotel near SEA LIFE Sydney Aquarium
Park Hyatt Sydney offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3520 square feet (327 square meters) and includes conference space. A 24-hour fitness center, a sauna, and multilingual staff are also featured at the luxury Park Hyatt Sydney. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3520 sq ft of conference space
  • 327 sq m of conference space
  • Built in 1990
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Hyatt Sydney offers 155 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Park Hyatt Sydney is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 45
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Secured valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney

Park Hyatt Sydney Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 297 reviews" "
Rating 8 - Good. 34 out of 297 reviews" "
Rating 6 - Okay. 13 out of 297 reviews" "
Rating 4 - Poor. 6 out of 297 reviews" "
Rating 2 - Terrible. 6 out of 297 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the rooms have a balcony.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The harbour and the view of the opera house are the stars here. The hotel is excellently located and because it is only 3 levels feels really intimate and comfortable. Everything is in its place and the room was excellent with a beautiful view of the opera house and surrounds with our own balcony to soak it up. We had one experience though that dragged on the whole stay and spoiled it overall. We booked in December 2023 for two nights and the hotel policy is that one night is paid for as a deposit from a credit card. When we checked in it was noted that we no longer used the card we paid the deposit with. As we no longer had this card the hotel insisted we pay the full amount again and then to arrange a refund on the old card by disputing the transaction. The reasoning being that if we didn’t pay the whole stay again we might dispute the first transaction leaving them short. I did not like the insinuation that we would do this and I’ve certainly not enjoyed the inconvenience of paying an additional $1,600 for an extra night I did not stay and then make numerous phone calls trying to arrange a refund through the old credit card company. I still don’t have this refund two weeks after my stay. In my view, this is really bad service in a day and age where card not present transactions are made across all businesses everyday.
Stayed 2 nights in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel with exceptional service
Amazing experience at a wonderful hotel with faultless service from the moment we set foot on the property. One of the very best hotels I've ever stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 1 night in Jul 2024

10/10 Excellent

Chi Kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation
Such wonderful service , big room and clean . Was treated with flowers for my partner and a surprise little birthday cake . A treat for 1 nights stay for us and was wonderful
Stayed 1 night in May 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous position!!
Stayed 2 nights in May 2024

10/10 Excellent

faowaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit pricey but worth every cent
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was average. Mainly on the cool side. For that price it should have been perfect. We won’t be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Absolutely amazing. My wife’s dream to stay there and she was not disappointed. Booked a Opera House view room
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeff, alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located straight across from the opera house. The view was spectacular. I’m very lucky because I get to stay in some of the finest five star luxury properties, this park Hyatt is as good as it gets. The staff was extremely professional. Get the breakfast package with your room, you will not be disappointed
Stayed 5 nights in Feb 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Eugenie

Stayed 3 nights in Dec 2023

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Location is great for the views and proximity to the heart of Sydney. The staff were very helpful and attentive. Nothing was too complicated. Not all the rooms had the promised views - we had to go out to the balcony to see the Opera House, but that didn’t detract much. The rooftop pool is awesome, as is the breakfast room. Definitely a fun hotel to stay at in Sydney!

2/10 Terrible

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Tradies looking over balcony at wife in bed
4th time and last . Tradies turned up outside our balcony at 8am working on the Astro turf, looking into room , we were both not attired for this and we shut blinds . Paid for opera view looked at blinds . Complained to reception and they said basically to my shock bad luck . I said I was going to write an our review , Marilyn at reception said she didn’t mind . We booked 3 rooms that night for a business meeting and were at the property the week before . We will take our business elsewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Jade

Stayed 1 night in Dec 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
We had just the most amazing room for our Wedding Anniversary. Thank you for making our stay very memorable.
Stayed 1 night in Dec 2023