Pullman Sydney Airport

5.0 star property
5-star luxury hotel near Meriton Retail Precinct Mascot Central

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December 2024
January 2025

Photo gallery for Pullman Sydney Airport

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Room service

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    7 min walk
  • Enmore Theatre
    5 min drive
  • University of New South Wales
    6 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    9 min drive

Room options

Superior Double Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Executive, High Floor)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive, High Floor)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sydney

Mascot stay.With a stay at this Mascot hotel, you'll be within half a mile (1 km) of Meriton Retail Precinct Mascot Central and 2 miles (3 km) of Archie Rose Distilling Co.. Also, Enmore Theatre is within 3 miles (5 km) and Royal Randwick Racecourse is within 6 miles (10 km).

What's nearby

  • Enmore Theatre - 5 min drive
  • Royal Randwick Racecourse - 6 min drive
  • Royal Prince Alfred Hospital - 7 min drive
  • Sydney Cricket Ground - 8 min drive
  • Sydney Opera House - 11 min drive

Getting around

  • Sydney St Peters Station - 3 min drive
  • Mascot Station - 7 min walk
  • Sydney Airport (SYD) - 9 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Oliver Brown - ‬8 min walk
  • ‪Into Laksa - ‬6 min walk
  • ‪Kingship coffee - ‬5 min walk
  • ‪Patchett's Pies - ‬4 min walk

About this property

Pullman Sydney Airport

5-star luxury hotel near Meriton Retail Precinct Mascot Central
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Pullman Sydney Airport. An airport shuttle during limited hours is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 12 levels
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (AUD 10 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 40 per day)
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge) from 5 AM - 11 PM

Food and drink

  • Buffet breakfast available for a fee weekdays 6 AM–10:30 AM: AUD 38 for adults and AUD 19 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Fee for in-room wireless internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Great place, good service, meals nice, will stay here again. Oh, love the art work of Rabbit Girl and Dog man, very different.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but lacking
Great location; room v/comfortable & clean. Needs drawers for storage. Service very lacking - repeated calls to housekeeping & room service unanwsered. Needed to go down to concierge to get needed towels, cups etc. Despite 3 guests occupying room, only 2 guests provided for. Not cater for parking.
Stayed 2 nights in Sep 2024

4/10 Poor

Jake

Had to pay twice due to "technical issue" meaning the girl stuffed up and first payment was pre authorisation and had to pay again and wait for money to come back, got one free drink as a sorry. Wont be back
Stayed 1 night in Sep 2024

10/10 Excellent

Guowei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liasa on the front desk was an absolute delight and made our lay over so special. She is an assets the the Accor group and you should give her a promotion
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport. Be aware though, airport transfers do cost.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya, Andergrove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room clean. Hotel clean. However I booked for 2 adults and 1 child and we had to request towels to accommodate everyone which was disappointing.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Kelli

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Stayed 1 night in Aug 2024

6/10 Okay

Jeremy

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very obliging, fantastic service. Air New Zealand rescheduled our flight for 10 hours later so front desk gave us a complimentary late checkout. Absolutely recommend, so helpful with phone calls for the changes that had to happen due to change
Stayed 1 night in Aug 2024

10/10 Excellent

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Terrence

Business traveller
Liked: Cleanliness, room comfort
Well located to airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Facilities are rather good but not the service
The hotel facilities (room and gym) and location are rather good, but not the service of the staff there, specifically this male staff who was arrogant when we asked for water at the reception, and also unapologetic when he made a hiccup clearing our unfinished plates at the breakfast buffet (he did not apologise and simply shrugged his shoulders when his female co-worker asked why he cleared our unfinished plates).
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining in prices are insane, property is aged for the price
Stayed 1 night in Jun 2024

6/10 Okay

Rachael

Travelled with partner
Liked: Property conditions & facilities
They were having phone issues the number I called to get the airport shuttle from the airport to the hotel was useless. I couldnt get through to anyone at first, then when I did they told me the shuttle they advertise they have was not available so i got a Taxi. Upon arrival they did not have a room ready which was fine being I was early for checkin so I was told they would text me when it was ready. I later received a text in such scrambled english I did not know what it was trying to tell me. I went to check if my room was ready again assuming thats what the garbled message was about and it was. The room was clean and the bed was comfy. The breakfast was unedible, the pancakes were so dry they stick to your mouth and you almost choke trying to swallow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Neandra, St Clair Shores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent food service manages however they were understaffed and we had long wait times for service at the bar. The complimentary canapés were delicious but due to the number of people who were there there was not sufficient quantity. By 6pm there were none left despite advertising they would be available to 6.30pm for those in executive rooms.
Stayed 1 night in Jul 2024