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The Fullerton Hotel Sydney

5.0 star property
5-star luxury hotel near GPO Sydney

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Photo gallery for The Fullerton Hotel Sydney

Deluxe Suite (Club Access)
Lobby
Lobby
Lobby
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
1 Martin Place, Sydney, NSW, 2000
  • Pitt Street Mall
    ‪2 min walk‬
  • Theatre Royal
    ‪2 min walk‬
  • Martin Place
    ‪3 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Deluxe Twin Room (Club Access)

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe Twin Room (Club Access)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Deluxe King Room (Club Access)

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe King Room (Club Access)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe Twin Room

Heritage Deluxe Twin Room

Heritage Deluxe Twin Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Tower Deluxe Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Superior King Room (Club Access)

Executive Superior King Room (Club Access)

Executive Superior King Room (Club Access)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Tower Atrium King

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe King Room

Heritage Deluxe King Room

Heritage Deluxe King Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Tower Superior Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite (Club Access)

Minibar, in-room safe, desk, laptop workspace

Executive Suite (Club Access)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Superior King Room

Minibar, in-room safe, desk, laptop workspace

Tower Superior King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Club Access)

Deluxe Suite (Club Access)

Deluxe Suite (Club Access)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Premium King Room

Minibar, in-room safe, desk, laptop workspace

Tower Premium King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Tower Premium Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Deluxe King Room

Tower Deluxe King Room

Tower Deluxe King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Superior King Room

Minibar, in-room safe, desk, laptop workspace

Heritage Superior King Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CA $334
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CA $367 total
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About the area

Sydney

Heart of Sydney.With a stay at this Sydney Central Business District hotel, you'll be steps from GPO Sydney and Theatre Royal. Pitt Street Mall and Queen Victoria Building are also within half a mile (1 km).

What's nearby

  • Pitt Street Mall - 2 min walk - 0.2 km
  • Queen Victoria Building - 6 min walk - 0.6 km
  • Circular Quay - 13 min walk - 1.2 km
  • Sydney Opera House - 19 min walk - 1.6 km
  • Sydney Harbour Bridge - 7 min drive - 6.2 km

Getting around

  • Martin Place Station - 3 min walk
  • Sydney Circular Quay Station - 10 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪25 Martin Place Food Court - ‬1 min walk
  • ‪Guzman Y Gomez - ‬1 min walk
  • ‪Deli Ziosa - ‬2 min walk
  • ‪Indu - ‬2 min walk
  • ‪Soho Espresso - ‬1 min walk

About this property

The Fullerton Hotel Sydney

5-star luxury hotel near GPO Sydney
The Fullerton Hotel Sydney offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 22604 square feet (2100 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 416 guestrooms or units
  • 31 levels
  • 2 buildings
  • 22604 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Endota Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 66 per night; includes in/out privileges)
  • Secured covered valet parking on site (AUD 115 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Offsite parking within 656 ft (AUD 25 per night)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: AUD 45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable/satellite channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 45 per person
  • Secured self parking fee: AUD 66 per night (in/out privileges)
  • Covered valet parking fee: AUD 115 per night (in/out privileges)
  • Nearby parking fee: AUD 25 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number ACN 606 912 752, ABN 66 911 549 157

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Sydney Westin
Westin Hotel Sydney
Westin Sydney
Westin Sydney Hotel
Westin Sydney Hotel Sydney
The Westin Sydney
The Fullerton Sydney Sydney
The Fullerton Hotel Sydney Hotel
The Fullerton Hotel Sydney Sydney
The Fullerton Hotel Sydney Hotel Sydney

The Fullerton Hotel Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1593 out of 2181 reviews
Rating 8 - Good. 357 out of 2181 reviews
Rating 6 - Okay. 130 out of 2181 reviews
Rating 4 - Poor. 63 out of 2181 reviews
Rating 2 - Terrible. 38 out of 2181 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is lovely and centrally located within easy walking distance of shops, circular quay etc. my only gripe is the power kept going out, which I realise was not the hotels fault, but the checkin counter staff didn’t seem to care that this meant sleeping in a stuffy room (ac kept resetting to 25 each time the power went out) and there was no hot water in the morning for a shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Business traveller
Liked: Cleanliness, staff & service
great
Stayed 3 nights in Sep 2024

4/10 Poor

FIONA

Liked: Cleanliness
Disliked: Staff & service
Power outage on first day for over 4 hours during which time we left the hotel for a short period but upon return the power was still off. There was limited use of lifts & we were expected to stay in our room without air con. Considering this was during extreme temperatures it was unhealthy & stressful. There was a total lack of communication from anyone, the only way to find out what was happening was to ask the security people at the lifts or on the floors who were also less than helpful. The following morning the power went off again & as the previous day there was no communication. It was difficult to have showers or dress in near darkness. To add to this we had coffee in The Bar also ordering food, the food did not arrive & we had finished the coffee so no point in expecting the food to arrive. We went to pay & the bill included the food that wasnt delivered with the staff member being complety confused. The food was removed from the bill but then the EFTPOS would not work. This was completetly unacceptable so we made a complaint with reception who took the details & we received a call from a manager asking further questions & we told him we would expect some compensation for the power outage as it was unacceptable. This manager said he would get back to us with a followup, we are now back in NZ & still waiting for the managers call. The experience has left us quite angry & we will definately not return to the Fullerton.
Stayed 4 nights in Nov 2024

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Late check in
Check in was 3pm ,however room was not available until 3.40 .
Stayed 1 night in Nov 2024

10/10 Excellent

Rasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room
Stayed 1 night in Nov 2024

10/10 Excellent

Annet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Alistair

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Such a beautiful hotel in an amazing location Central and convenient to everything in Sydney rooms are beautifully appointed. However staff let the entire experience down front of house was by far the worst I’ve experienced, I travel weekly for work and have never received such attitude and arrogance anywhere which I was astonished from a 5 star hotel with the exception of the doormen/staff on front entrance - concierge friendly , helpful always smiling they genuinely care about our to Brendan … as I said in my feedback perhaps Sydney need to spend time with their Singapore colleagues to understand what the Fullerton guest experience should be thankful I was only here for work not leisure not planning on returning
Stayed 4 nights in Nov 2024

6/10 Okay

Alison

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff. Particularly Irene in the lounge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and very good value. Excellent location. Would return in a minute.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Have a room booked and when we arrived was told there was no room, no follow up or apology. Very disappointed experience
Stayed 1 night in Nov 2024

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the service, very attentive people, very helpful, excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Once I got there the staff were terrific. Prior communication by phone was hopeless. Call centre somewhere, limited English, business hours only. Quoted me $80 more than Wotif.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for business
Super comfy beds and rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
An historic hotel with great rooms
The Fullerton Hotel is in the heart of the city. The room was huge with 2 king size beds. The bathroom was also big with shower and a bath - very plush. The Hotel had restaurants in it - we ate at one which had a set menu but it was disappointing. The food came out together on one tray - starter main side and sweet like a school dinner. The big plus was a much appreciated early check in after a 28 hour journey. The downside was the Telephone service which was disappointing. I was woken at 5.30 am on our first night’s stay to drilling which sounded like it was in the hotel and in the corridor. I rang reception - Fullerton Express number on phone. No one responded. Eventually rang the emergency phone number again no response so went to reception to ask what the noise was. No one ever got back to me.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy our room wasn’t ready so we were directed to the bar to enjoy a complimentary drink and we decided to have a snack went to pay and that was covered ended up getting an upgraded room the staff were very nice and I would thoroughly recommend this place 😊😊
Stayed 1 night in Nov 2024