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Grand Hotel Des Ètrangers

5.0 star property
5-star luxury hotel in Ortigia

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Photo gallery for Grand Hotel Des Ètrangers

Seasonal outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Minibar, in-room safe, desk, laptop workspace
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Pet-friendly

Explore the area

Map
Passeggio Adorno 10/12, Syracuse, SR, 96100
  • Lungomare di Ortigia
    ‪1 min walk‬
  • Piazza del Duomo
    ‪4 min walk‬
  • Cathedral of Syracuse
    ‪4 min walk‬

Room options

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

About the area

Syracuse

Ortigia stay.With a stay at this Ortigia hotel, you'll be steps from Tropical Aquarium of Syracuse and Spiaggetta di Aretusa. Fonte Aretusa and Lungomare di Ortigia are also within half a mile (1 km).

What's nearby

  • Lungomare di Ortigia - 1 min walk - 0.2 km
  • Piazza del Duomo - 4 min walk - 0.4 km
  • Cathedral of Syracuse - 4 min walk - 0.4 km
  • Porto Piccolo - 4 min drive - 3.4 km
  • Greek Theatre of Syracuse - 7 min drive - 5.0 km

Getting around

  • Syracuse Station - 22 min drive
  • Fontanarossa Airport (CTA) - 73 min drive

Restaurants

  • ‪Zefiro - ‬1 min walk
  • ‪Mokrito - ‬1 min walk
  • ‪Gelateria Fiordilatte - ‬4 min walk
  • ‪Enoteca Solaria - ‬5 min walk
  • ‪Cala Piada - ‬3 min walk

About this property

Grand Hotel Des Ètrangers

5-star luxury hotel in Ortigia
Grand Hotel Des Ètrangers offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Grand Hotel Des Ètrangers. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Syracuse hotel is smoke free.

  • 68 guestrooms or units
  • 2 buildings
  • Meeting rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Hotel Des Ètrangers offers 68 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Sarausa SPA has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 11 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash.

Property Registration Number IT089017A1D2KSWTA4

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Des Etrangers
Des Etrangers Hotel
Des Etrangers Hotel Syracuse
Des Etrangers Syracuse
Etrangers
Hotel Etrangers
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Des Etrangers Hotel And Spa
Etrangers Hotel Syracuse
Etrangers Hotel
Etrangers Syracuse
Grand Hotel Ètrangers Syracuse
Grand Hotel Ètrangers
Grand Ètrangers Syracuse
Grand Ètrangers
Grand Hotel Des Etrangeres
Des Etrangers Hotel SPA

Grand Hotel Des Ètrangers Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANN, San Antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta, Dagsboro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel as well as the entire Ortiga area was an absolute delight! It was a our first visit to Sicily and we were in love the minute our driver dropped ud off!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience all around
Stayed 2 nights in Oct 2024

10/10 Excellent

yekaterina, west orange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and location is great !
Stayed 2 nights in Oct 2024

2/10 Terrible

Hiral

Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

SUZI

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with a great view of the ocean
The Grand Hotel des Estrangers is a beautiful hotel perfectly located in the Ortigia section of Syracuse. The building is beautiful and the renovations are very stylish. The breakfast was excellent and the rooftop bar and restaurant are quite nice. The staff is high professional and friendly. We had massages at their Spa which were top notch. The gym is adequate. Good luck if you need to change large euro bills for smaller denominations, we asked once or twice every day and were often unable to get it from the front desk. I know it’s not a bank but it’s a reasonable request.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant & Sophisticated.
Fabulous hotel right on the waters edge in the heart of Ortigia. The hotel was perfect in every way.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jane, Bryn Mawr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with breathtaking views of the sea. Staff was excellent. Only issue we had was it took over 45 minutes to get our car from the valet parking and I almost missed my train in Siracusa because of it.
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Stayed 4 nights in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service
Stayed 1 night in Aug 2024

6/10 Okay

Renzo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jennifer

Stayed 2 nights in May 2024

10/10 Excellent

Sam, Palo Alto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!
Stayed 3 nights in May 2024

6/10 Okay

Deena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms were tiny and not well laid out
The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:
Stayed 3 nights in May 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul, Dolans Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 2 nights in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Olga

Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Jun 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Property is beautiful and staff were very helpful. The hotel does not have a pool nor sun beds. This was very disappointing. Also bathroom configuration was terrible. Shower very small with no shelves. Door banged into the toilet. Having a bathtub was a waste of space.
Stayed 3 nights in Jun 2023