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Marriott Syracuse Downtown

4.0 star property
4-star historic hotel near Onondaga County War Memorial

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Syracuse Downtown

Exterior
Terrace/patio
Exterior
Lobby
Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Onondaga County War Memorial
    4 min walk
  • The Oncenter
    5 min walk
  • Landmark Theatre
    5 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Room, Multiple Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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Air conditioning
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4.2 out of 5, Very good, (371)
The price is CA $187
per night
CA $215 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Syracuse

Downtown Syracuse stay.At this Downtown Syracuse hotel, you'll be within a 5-minute walk of Onondaga County War Memorial and The Oncenter. Landmark Theatre and Everson Museum of Art are also within half a mile (1 km).

What's nearby

  • The Oncenter - 5 min walk - 0.4 km
  • Landmark Theatre - 5 min walk - 0.5 km
  • Armory Square - 8 min walk - 0.7 km
  • Museum of Science and Technology - 8 min walk - 0.7 km
  • Syracuse University - 3 min drive - 1.8 km

Getting around

  • Syracuse Regional Transportation Center - 9 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Coffee & Bar - ‬4 min walk
  • ‪Eleven Waters - ‬2 min walk
  • ‪Ale N Angus Pub - ‬4 min walk
  • ‪Cafe Kubal - ‬4 min walk

About this property

Marriott Syracuse Downtown

4-star historic hotel near Onondaga County War Memorial
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly Marriott Syracuse Downtown. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

  • 315 guestrooms or units
  • 11 levels
  • 34517 sq ft of conference space
  • 3207 sq m of conference space
  • Built in 1924
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1001 reviews" "
Rating 8 - Good. 216 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my first stay at the hotel. Nice, historic property!

10/10 Excellent

Karinda

Liked: Cleanliness, staff & service, property conditions & facilities
The parking garage is a block away from the hotel and adjacent to new construction and the transit center. Due to road closures for the construction project, vehicle and pedestrian traffic are limited. At times I didn't feel safe accessing the garage. Stay alert of your surroundings.
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
Horrible and unforgivable . I pre-paid for a large room with sofa bed on their club floor, but was given the smallest room in the building and not on a club floor. When I asked to be moved to the correct room, they had me prove that I had booked the bigger room. Instead of looking at their computer screen to see that they were wrong they made me pull up my reservation on my phone and show it to them! This is the height of unacceptable service. After that, the staff had the gall to move me to the exact same room as the one I had previously been in. They are either incredibly shady or not capable to do the job they were hired for. We are talking about a $270 a night difference. When I went back down to find out why they put me in the wrong room for the second time I found one front desk person that saw that I had received the wrong room and terrible service. He tried to correct everything but then his manager, Christina, came over and royally messed everything up. I was supposed to check out the following night but the next morning I received a phone call asking me why I had not checked out already. When I explained that I had reconfirmed the extra night with the kind front desk clerk, then with Christina, the person on the phone once again, acted very shady And insinuated that I was lying. I went down to the front desk to sort it out, and Christina told me that I was not telling the truth. I told her to review the video while I waited. I will never return.
Stayed 1 night in Aug 2024

4/10 Poor

Keegan, Chicago

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Trena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Laury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic and hospitable
It is a beautiful and historic building. Morning coffee service needs to be more readily available, that is definitely a drawback to the location, but the pub spot for a quick bite is great. Rooms are great and updated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Very kind and respectful. Valet parking was efficient and orderly.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled, like smelly feet, stale, probably from carpet. Alarm went off at 6am — housekeeping should be sure that doesn’t happen. Check in/out staff borderline incompetent. Had to self park car, arrived late.
Stayed 1 night in Aug 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Syracuse
This is just a beautiful, iconic hotel. The stay was great! We were very comfortable during our short visit to Syracuse.
Stayed 1 night in Aug 2024

10/10 Excellent

Ji Hyae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Nice little pub for a great meal !
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Room comfort
Not a pleasant 1 night stay.
It was ok. The shower had hair on the tiles when we arrived and the body wash bottle was completely empty. The beds were not comfortable at all. The in house dining had no information regarding pricing when we walked in and we had to wait 10 minutes before anyone noticed we were there. The front desk staff gave terrible directions on how to get into the restaurant attached to the hotel. They told us to go outside to enter in which you can’t enter from the outside of the building at least in the morning. The valet person told us where to go to buy breakfast items across the street. The directions were terrible to find self parking at night because all the streets are 1 way. I would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The neighborhood was OK, however it was a little depressed. There seemed to be a lot of homeless. Neighborhoods to the east and to the Northwest seemed a bit nicer
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kenneth

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Beautiful and moldy
Beautiful art deco hotel completely full of mold… omg
Stayed 1 night in Jul 2024

8/10 Good

Carla

Is a nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Saige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen J

Stayed 1 night in Jul 2024

8/10 Good

Jason D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, unique hotel!
Nice hotel, interesting history, very large & comfortable rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

4/10 Poor

barry

Liked: Cleanliness
Disliked: Staff & service
Accidently left 3 expensive shirts in room upon leaving. Hotel would not arrange the return of my clothes
Stayed 1 night in Jul 2024

8/10 Good

Ke er

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024