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Mercure Siracusa Prometeo

4.0 star property
4-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Siracusa Prometeo

Terrace/patio
Property amenity
Exterior
Body treatments, body scrubs, facials, massage/treatment rooms
Body treatments, body scrubs, facials, massage/treatment rooms

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
Viale Teracati 20, Syracuse, SR, 96100
  • Roman Amphitheatre of Syracuse
    5 min walk
  • Catacombs of St. John
    5 min walk
  • Museo Archeologico Regionale Paolo Orsi
    5 min walk
  • Syracuse (QIC)
    3 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Grand Hotel Villa Politi

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (880)
The price is CA $176
per night
CA $208 total
includes taxes & fees
13 Dec - 14 Dec
Grand Hotel Villa Politi

About the area

Syracuse

In Syracuse .Within a 5-minute walk of this Syracuse hotel, you'll find Roman Amphitheatre of Syracuse and San Nicolo dei Cordari. Catacombs of St. John and Museo Archeologico Regionale Paolo Orsi are also within half a mile (1 km).

What's nearby

  • Roman Amphitheatre of Syracuse - 5 min walk - 0.4 km
  • Archaeological Park of Neapolis - 7 min walk - 0.6 km
  • Greek Theatre of Syracuse - 8 min walk - 0.7 km
  • Lungomare di Ortigia - 4 min drive - 3.3 km
  • Cathedral of Syracuse - 6 min drive - 4.2 km

Getting around

  • Syracuse Station - 16 min walk
  • Fontanarossa Airport (CTA) - 46 min drive

Restaurants

  • ‪Neri Alfio - ‬4 min walk
  • ‪Café Trinacria - ‬7 min walk
  • ‪Riccioli Carmelo Bar - ‬7 min walk
  • ‪Pizzeria Don Chisciotte di Amato Alberto - ‬7 min walk
  • ‪Bar Ulma - ‬5 min walk

About this property

Mercure Siracusa Prometeo

4-star guestrooms with free WiFi
Mercure Siracusa Prometeo offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Mercure Siracusa Prometeo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

  • 93 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Mercure Siracusa Prometeo offers 93 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bidets and hair dryers.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 7-18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 20 and January 12.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number IT089017A1HWAYLUVH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse

Mercure Siracusa Prometeo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 435 reviews" "
Rating 8 - Good. 163 out of 435 reviews" "
Rating 6 - Okay. 24 out of 435 reviews" "
Rating 4 - Poor. 5 out of 435 reviews" "
Rating 2 - Terrible. 5 out of 435 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room was very noisy and felt old and in.need of refurbishment. Every sound from rooms above and on the same floor could be heard despite the room being advertised as soundproofed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Stayed 3 nights in Jul 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had bedbugs and I was bitten about 50 times. It's ruined our vacation. We spent all day doing expensive laundry rather than enjoying Syracuse. The hotel offered to change rooms but no compensation for the cost of the laundry, suffering or lost time. I'm likely going to have scars from this. It's truly awful. AVOID Update: to rectify the situation they offered loyalty points for a future stay, which I refused. They gave me a refund of $115 instead, which was for 1 night, plus a couple of free meals at the hotel bar. Laundry cost 60E plus several hours in the heat. Not worth it.
Stayed 2 nights in Jun 2024

8/10 Good

Luz, Miami Beach

Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Vinit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Dr Janine

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff and convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb staff from top to bottom
Stayed 3 nights in Feb 2024

10/10 Excellent

Lawrence, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Excellent breakfast, courteous staff especially Umberto
Stayed 1 night in Oct 2023

10/10 Excellent

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Stayed 2 nights in Sep 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and view!
Stayed 1 night in Sep 2023

10/10 Excellent

Rambod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel appears relatively new. Room was clean and the bathroom spacious and well-appointed. There was limited free parking onsite, which was nice. Breakfast was excellent. The hotel is a bit off centre - about a 30 minute walk to Ortigina - which can be good, because it was quiet, but also not excellent when it's really hot. The staff was generally helpful - except in one instance when the bathroom ran out of soap. We asked for it and it took them two days - out of a four day stay - to deliver it. Not the end of the world, but not impressive.
Stayed 4 nights in Aug 2023

6/10 Okay

Jakob

Travelled with family
Liked: Cleanliness, staff & service
good food, pool, but gym facilities were outdated and the hotel was a bit older in reality than what appeared online. A solid 3* nonetheless, not 4.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location—across the street from the archeological park. Somewhat of a long walk to Ortigia but worth the effort. Several nice beaches in east driving distance.
Stayed 3 nights in May 2023

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2023

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a haven among the traffic & noise of busy Syracuse. We loved our stay there
Stayed 4 nights in May 2023

10/10 Excellent

Fiona

Stayed 1 night in Mar 2023

10/10 Excellent

Ekaterina, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two-night stay at the hotel. It was clean, convenient and very close to the Greek ruins. The staff was helpful with directions and travelling advice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lihong

Stayed 1 night in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable hotel in less charming location.
The Mercure hotel is quite modern and fairly comfortable. The staff was very helpful as well and there is a nice rooftop bar. It is pretty far from the attractive part of Siracusa, and getting there required a 20-30 minute walk. Not a huge impediment but something to consider.
Stayed 2 nights in Oct 2022