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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
5-star spa property perfect for exploring Syracuse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Front of property - evening/night
Premium bedding, minibar, in-room safe, individually decorated
Fountain
2 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Riva Nazario Sauro, Syracuse, Sicilia, 96100
  • Piazza Archimede
    1 min walk
  • Piazza del Duomo
    3 min walk
  • Cathedral of Syracuse
    3 min walk
  • Syracuse (QIC)
    5 min walk

Room options

View all photos for Duplex, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds

  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

  • 104 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 94 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Duplex, 1 Single Bed, Non Smoking, No View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 Single Bed, Non Smoking, No View

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, No View

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Single Beds, Non Smoking, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Partial Sea View

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Non Smoking, Partial Sea View

  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Syracuse

Seaside stay .With a stay at this Ortigia property, you'll be steps from Church of St. Mary of the Immaculate Conception and Arkimedeion Museum. Fountain of Diana and Palazzo Lanza are also within half a mile (1 km).

What's nearby

  • Piazza del Duomo - 3 min walk - 0.3 km
  • Cathedral of Syracuse - 3 min walk - 0.3 km
  • Lungomare di Ortigia - 4 min walk - 0.4 km
  • Temple of Apollo - 5 min walk - 0.5 km
  • Porto Piccolo - 19 min walk - 1.6 km

Getting around

  • Syracuse Station - 9 min drive
  • Fontanarossa Airport (CTA) - 48 min drive

Restaurants

  • ‪Pasticceria Artale - ‬2 min walk
  • ‪Viola Bakery Cafe - ‬1 min walk
  • ‪Trattoria Kalliope - ‬1 min walk
  • ‪Aretusa Pasticceria - ‬2 min walk
  • ‪La Sciccheria - ‬2 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

5-star spa property perfect for exploring Syracuse
Ortea Palace Hotel, Sicily, Autograph Collection offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at Ortea Palace Hotel, Sicily, Autograph Collection. Parking is available for a fee.

This 5-star Syracuse property is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1920
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea SPA by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 40 per day)
  • Beach shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycling
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Fireplace
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 40 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number IT089017A1R3WB6NHY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 219 reviews" "
Rating 8 - Good. 31 out of 219 reviews" "
Rating 6 - Okay. 7 out of 219 reviews" "
Rating 4 - Poor. 2 out of 219 reviews" "
Rating 2 - Terrible. 7 out of 219 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building with common areas that have a “wow” factor. Room was specious and had a view of the water. Everything on the island is walkable. Enjoyed being in proximity to the market and shopping. Only minor piece of feedback was this was the one and only hotel during our trip to Sicily that did not provide complimentary breakfast. Seems like that could be considered given the price of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible destination for Syracusa, IT
The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction below our window at 7 am woke us up every morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

mojgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

4/10 Poor

Osama

Travelled with group
Liked: Property conditions & facilities
The duplex rooms is not practical. And the shower is terribly small. Even though the toilet space is available to make a comfortable shower soace
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Beautiful hotel. Staff was absolutely wonderful. Beautiful views.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiyoko

Liked: Amenities
The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would definitely return.
Stayed 1 night in Jan 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maurizio, Berkeley Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed
Stayed 2 nights in Dec 2023

10/10 Excellent

Mundy Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna checked in with me before we arrived. She upgraded our room and provided us with tips on how to get around the neighborhood. Had a great dinner at the rooftop restaurant. Food, atmosphere and service was top notch. Concetta gave us a great check out experience. This hotel is very modern and updated. It’s very close to the old town for eating drinking and shopping.
Stayed 2 nights in Oct 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, beautiful hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Facundo, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, actually we have extended our stay one extra night because of that!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The building is very nice. The rooms are impecable
Stayed 1 night in Sep 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel in a great position, central and walkable to all the attractions Really good breakfast buffet, large clean rooms could not fault it, helpful staff
Stayed 7 nights in Aug 2023

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay. The hotel staff were always welcoming and treated us so well. Our room was very clean and comfortable. The hotel was located in an excellent location: bus to airport was a 10min walk away; bars, restaurants and shops just a short stroll; it was also very quiet so not disturbed at all. Highly recommend this hotel for your stay in Syracuse
Stayed 3 nights in Sep 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, with an exceptional staff. Everyone was extremely helpful, and kind. We loved the bicycles that were available to rent! We had a great time tooling around Ortigia and Siricusa although scary at times!
Stayed 3 nights in Sep 2023

8/10 Good

Clara

Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful restored hotel from a post office Wonderfully decorated, bright and beautiful Staff was fabulous and helpful Suite styled rooms were spacious and perfect for hosting guests
Stayed 3 nights in Aug 2023

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stuff really great all the people working there was Top Alessandro at the front desk gave us amazing service .
Stayed 1 night in Jul 2023

10/10 Excellent

Mr S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023