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Hotel Smile

3.0 star property
Family-friendly 3-star hotel with free breakfast

Choose dates to view prices

Photo gallery for Hotel Smile

Interior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
32-inch LCD TV with satellite channels, TV
Exterior
Standard Quadruple Room, Balcony | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
ul. Glówna 234, Szczawnica, Lesser Poland, 34-460
  • Henryk Sienkiewicz Monument
    ‪5 min drive‬
  • Cerveny Klastor Monastery
    ‪27 min drive‬
  • Pieniny National Park
    ‪47 min drive‬
  • Poprad (TAT-Poprad - Tatry)
    ‪73 min drive‬

Room options

View all photos for Standard Single Room, Balcony

Standard Single Room, Balcony

Standard Single Room, Balcony

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Balcony

Standard Triple Room, Balcony

Standard Triple Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Szczawnica

Close to the boardwalk/promenade.Stay at this Szczawnica hotel and you'll be within half a mile (1 km) of Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and 2 miles (3 km) of Pieniny National Park. Henryk Sienkiewicz Monument and Palenice Gravity Slide are also within 2 miles (3 km).

What's nearby

  • Henryk Sienkiewicz Monument - 5 min drive - 2.8 km
  • Czorsztyn Castle - 17 min drive - 13.8 km
  • Cerveny Klastor Monastery - 27 min drive - 23.1 km
  • Pieniny National Park - 47 min drive - 39.7 km
  • Krupowki Street - 62 min drive - 58.0 km

Getting around

  • Nowy Sacz Station - 49 min drive
  • John Paul II - Balice Airport (KRK) - 100 min drive

Restaurants

  • ‪Restauracja "Przełom - ‬4 min drive
  • ‪Eglander Caffe - ‬4 min drive
  • ‪Chata Pieniny - ‬53 min drive
  • ‪Kolory Wiatru - ‬4 min drive
  • ‪Bar Pieniny - ‬11 min walk

About this property

Hotel Smile

Family-friendly 3-star hotel with free breakfast
Hotel Smile offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Hotel Smile. Free self parking is available.

This 3-star Szczawnica hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Smile offers 42 accommodations with complimentary bottled water and hair dryers. 32-inch LCD televisions come with satellite channels.

This Szczawnica hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open select days.

Languages

English, Polish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 PM
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 20 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.20 per person, per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Smile Szczawnica
Hotel Smile
Smile Szczawnica
Hotel Smile Hotel
Hotel Smile Szczawnica
Hotel Smile Hotel Szczawnica

Hotel Smile Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bart, Manchester, UK

Liked: Staff & service
Disliked: Room comfort
Nice hotel in a perfect spot for hitchhiking!
The hotel location is great. It's close to Szczawnica from where you can start your trips around Pieniny mountains. The hotel itself is OK, but not more than that. Rooms are clean-ish (bathroom had a lot to wish for, shower sink was cogged) and quite cosy, though the decoration was a little too chaotic - decoration elements did not really match each other. Another issue is the hotel policy on drinking your own water/drinks inside hotel room - though they provide you with a kettle (no tea or coffee), they forbid you to drink in the room - weird. There's a spacious parking in front of the hotel, so you do not have to worry about leaving your car on the street. Staff is pleasant and happy to help. Overall, I'm pleased with the stay in Smile, we had good nights sleep and pleasant time.
Stayed 1 night in Aug 2017

8/10 Good

Sandra

Stayed 2 nights in Apr 2022

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service
Przyjemna atmosfera.Niestety nieczynne sauny,jacuzi .
Stayed 2 nights in Nov 2021

8/10 Good

Boguslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Martyna

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Hotel w miarę ok, najlepszy Pan Sebastian z recepcji bardzo pomocny i umilił pobyt. Poza tym pokój gorszy niż na zdjęciach, na poddaszu, za co dostali rekompensatę (ale dopiero po interwencji) bon 200 zł do wykorzystania w spa lub restauracji. Masaż wykonuje uczennica, która do 16-ej pracuje w zupełnie innym zawodzie i nie bardzo zna się na masażu, odradzam. Restauracja słynie z naleśników, nawet opisuje się jako "naleśnikarnia", a na śniadanie ani razu nie było naleśników. Codziennie dokładnie to samo, mało opcji dla osób, które nie jedzą mięsa, tosty np. Tylko z szynką. Jedzenie dobre. Hotel około 2,5 km od centrum, ale jak ktoś lubi chodzić to nie problem :) Generalnie czysto, spa bardzo ubogie, mało przypomina prawdziwe spa w innych hotelach. Cena trochę zbyt wysoka do jakości, ale generalnie ocena dobra.
Stayed 7 nights in Jul 2021

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Wszystko było super.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Szczerze polecam
Bardzo przyjemny hotelik. Czysto, schludnie i przyjemnie.
Stayed 2 nights in Jan 2020

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pobyt
Spędziliśmy z rodziną 3 noce. Wrażenia wspaniałe. Obsługa hotelowa bardzo miła z profesjonalnym podejściem. Świetne widoki z okna. Super rozwiązanie ze śniadaniem w formie bufetu. Hotel bardzo przyjemny i dość obszerny, znajdzie się tutaj miejsce na relaks, dzieci mają swój kątek do zabaw jak również plac zabaw na zewnątrz. Organizacja wycieczek spod hotelu jest bardzo świetnym udogodnieniem. Jesteśmy bardzo zadowoleni z pobytu. Polecamy bardzo gorąco.
Stayed 3 nights in Sep 2017

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, przemiła obsługa, dobre jedzenie w restauracji, pokoje czyste, przyjemne. Jestem bardzo zadowolona z pobytu jedyny minus to taki że strasznie słychać hałasy z innych pokoi a na dodatek nikt nie potrafił postawić do pionu rodziców których dzieci hałasowały do 24h.

8/10 Good

Johannes

Liked: Cleanliness, property conditions & facilities, room comfort
It was a 2 days stay. The hotel is nicely located, close to hiking trails. The room was big and clean. We got some sandwiches becuase we were leaving before they served breakfast. Free wifi. The only annoying thing I found was parking. In the afternoon there was no single parking spot, solution suggested in the reception: double parking. The price per night comparing to what you get is too high.

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pobyt udany
Jesteśmy bardzo zadowoleni z długiego weekendu majowego, obsługa miła, otoczenie piękne. jedyny minus to brak windy z samego parteru , dopiero od pół piętra.

6/10 Okay

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Tomasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Słabo!
W pokojach zimno, a w łazience mróz, obsługa hotelowa nie chętna do pomocy, daleko do stoku, przy samej głównej ulicy, prysznic dla osób max. 160 cm wzrostu, Panie sprzątające budzą z samego rana pytając czy pokój jest zajęty, śniadania całkiem dobre choć nawet jajecznica nie było...