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Hotel XYZ

3.0 star property
3-star spa hotel in Downtown Tacloban

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Photo gallery for Hotel XYZ

Outdoor pool
Fabulous Room
Poolside bar
Fantastic Queen
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Gym

Explore the area

Map
P. Zamora St., Tacloban, Leyte, 6500
  • Tacloban City Hall
    ‪8 min walk‬
  • Tacloban City Convention Center
    ‪3 min drive‬
  • Robinsons Place Tacloban
    ‪5 min drive‬
  • Tacloban (TAC-Daniel Z. Romualdez)
    ‪22 min drive‬

Room options

View all photos for Fantastic Twin

Fantastic Twin

Fantastic Twin

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fabulous Room

Fabulous Room

Fabulous Room

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen

Fantastic Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fine Room Twin

Fine Room Twin

Fine Room Twin

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen

Fine Room Queen

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Tacloban

Downtown Tacloban stay.You'll be steps from CAP Building and within a 10-minute walk of Tacloban City Hall with a stay at this Downtown Tacloban hotel. Also, Balyuan Amphitheatre is within half a mile (1 km) and Madonna of Japan is within 2 miles (3 km).

What's nearby

  • CAP Building - 1 min walk - 0.1 km
  • Tacloban City Hall - 8 min walk - 0.7 km
  • Madonna of Japan - 12 min walk - 1.1 km
  • Tacloban City Convention Center - 3 min drive - 3.1 km
  • Robinsons Place Tacloban - 5 min drive - 4.9 km

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive

Restaurants

  • ‪Q Kitchen - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Andok's - ‬3 min walk
  • ‪QuickSnack Center - ‬2 min walk
  • ‪KFC - ‬3 min walk

About this property

Hotel XYZ

3-star spa hotel in Downtown Tacloban
Hotel XYZ offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 9 levels
  • Built in 2013
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel XYZ offers 56 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Filipino

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Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 395 for adults and PHP 197.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1400.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 395 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 417 reviews
Rating 8 - Good. 149 out of 417 reviews
Rating 6 - Okay. 54 out of 417 reviews
Rating 4 - Poor. 24 out of 417 reviews
Rating 2 - Terrible. 8 out of 417 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Polite people
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander Garret, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Hotel XYZ stay
It was an ok hotel for the price. The breakfast was the best part.
Stayed 10 nights in Dec 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Randall

Disliked: Cleanliness, property conditions & facilities
No hot water in my room and no towels in the room asked for towels but no we’re delivered to my room i ended up booking another room at Asia Star Hotel which had hot water and towels in the room ,,,, XYZ needs to fix these things this is the second time I have stayed at XYZ and there was no hot water
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A very good three-star hotel at the price of a four-star hotel or higher. Good experience but overpriced against the value.
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Stayed 14 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great restaurants & night life.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clinton, Agat GUAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping nearby
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very foreigner friendly and good food with a little Coffee and Pastry shop that is really good the top restaurant has beautiful view of the sea and Tacloban
Stayed 1 night in Oct 2024

8/10 Good

Mark Ryan

Liked: Cleanliness, staff & service, amenities
I love the location of this property. It is in the center of the city. A bit far away from big shopping malls but transportation is convenient. Theres a 3 restaurants and a cafe. The room that I had was big with big window and just along the road but never complain any vehicle noise. Gym was a bit tiny and kinda rusty but enough. Staffs were great! Polite and accommodating.
Stayed 4 nights in Nov 2024

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at XYZ hotel. The staff were really helpful, polite and friendly. The room was really nice and the bed was huge and comfortable. The only thing that let it down was the water pressure was really low in the shower. It was fluctuating badly and sounded like there was a lot of air in the pipework. Other than that we loved our stay there.
Stayed 3 nights in Nov 2024

10/10 Excellent

HIS

Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy fridge. Noisy shower door. Need block out curtains. Staff love to welcome guests.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I will always look forward to staying here. There are some minor opportunities but overall consistently great service. As an American, this hotel lives up to expectations of security, good Internet speeds, safety and kindness.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
I booked the hotel through Expedia, and it took several attempts to contact the hotel via phone (no answer), email (no response), WhatsApp (replied >2 days later), and Viber (finally replied after 2 days) to confirm our booking and arrange for airport transfer. Since were were flying in from the U.S. I was very worried that they didn't have our reservation in the system, and the delayed (and lack of) response really aggravated this concern. When they finally returned my messages, Rose, the front desk attendant, was extremely helpful in arranging our airport transfer. Hotel management should train staff to check emails and messages at least 2x a day because they might be losing bookings due to non-response. Otherwise, Hotel XYZ was an amazing find in downtown Tacloban. The interior design is absolutely beautiful. Beds were comfortable and pillows were extra fluffy. We stayed in the "Fabulous Room" which included a 2nd story loft. The room was small but very well laid out. The onsite restaurants are the best in the area, so there's no need to venture out. Be prepared for the heat and humidity... there is no central air conditioning so the hallways and elevators can be stifling. While the room was clean, we were missing towels and extra toilet paper in the bathroom. In terms of other amenities, they provided slippers, bath gel/shower/conditioner, bar soap, and a dental kit. It would have been nice to have full length mirrors and a safe in the room.
Stayed 4 nights in Oct 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasent and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here... still impressive. Best staff at any hotel. Love it.
Stayed 2 nights in Sep 2024

4/10 Poor

Nerissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in 7th floor and the elevator was broken
Stayed 1 night in Sep 2024

8/10 Good

Marc

Liked: Staff & service
No issues with the room and great service. However I wanted offstreet parking and we checked in before 6 pm and had to park on the street.
Stayed 1 night in Aug 2024

4/10 Poor

willliam

Disliked: Cleanliness, amenities, property conditions & facilities
the pool really badly needs tile job done a lot of the tiles where off and on bottom of pool so when kids in the pool they are throwing the tiles.No hot tub like listed on site also one rest rooms by pool was very bad and had a smell when the front desk was called my gf was told the restaurant staff will clean it when they open. in about 3 hours. saw a rat in hallway one night also roaches i saw in room and we also had ants
Stayed 18 nights in Aug 2024