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Trust Hotel

2.0 star property
Hotel near Chihkan Tower in Tainan

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Photo gallery for Trust Hotel

Coffee service
Front of property
Lobby sitting area
Pet-friendly amenities
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.148 Kangle Street, Zhongxi District, Tainan, 700
  • Shennong Street
    ‪4 min walk‬
  • Guohua Street
    ‪7 min walk‬
  • Chihkan Tower
    ‪14 min walk‬
  • Kaohsiung (KHH-Kaohsiung Intl.)
    ‪57 min drive‬

Room options

View all photos for Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub

  • 36.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

  • 36.3 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View

  • 19.8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Tainan

City center stay.With a stay at this Tainan City Centre hotel, you'll be steps from The Spring Hele Plaza and Zhengxing Street. Hainlu Art Street and Anping Canal are also within half a mile (1 km).

What's nearby

  • Shennong Street - 4 min walk - 0.4 km
  • Guohua Street - 7 min walk - 0.6 km
  • Chihkan Tower - 14 min walk - 1.2 km
  • Tainan Flowers Night Market - 3 min drive - 2.2 km
  • National Cheng Kung University - 3 min drive - 2.5 km

Getting around

  • Tainan Station - 6 min drive
  • Tainan (TNN) - 17 min drive

Restaurants

  • ‪聖記軟骨飯專賣店 - ‬3 min walk
  • ‪茶之魔手 - ‬1 min walk
  • ‪老鄭牛肉麵 - ‬2 min walk
  • ‪Come True Coffee 成真咖啡台南正興店 - ‬2 min walk
  • ‪民生路意麵 - ‬3 min walk

About this property

Trust Hotel

Hotel near Chihkan Tower in Tainan
As a guest of Trust Hotel, you'll find tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Trust Hotel also features express check-in, a television in a common area, and an elevator.

This Tainan hotel is smoke free.

  • 35 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Trust Hotel offers 35 shared accommodations with complimentary bottled water and slippers. Beds feature down comforters. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and hair dryers.

This Tainan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (TWD 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at check-out
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets: TWD 800 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: TWD 300 per day (2461 ft away)
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, cash, mobile payments, and Apple Pay. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Tainan First Hotel
Tainan First
Tainan First Hotel Hostel
First Hotel Hostel
Trust Hotel Hotel
Trust Hotel Tainan
Trust Hotel Hotel Tainan
Tainan First Hotel Hostel

Trust Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 395 reviews
Rating 8 - Good. 163 out of 395 reviews
Rating 6 - Okay. 115 out of 395 reviews
Rating 4 - Poor. 24 out of 395 reviews
Rating 2 - Terrible. 10 out of 395 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Swee

Liked: Cleanliness, staff & service, property conditions & facilities
acceptance
Stayed 6 nights in Dec 2024

8/10 Good

Harley

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom tiles were a bit dirty. The hotel needs to do a deep clean of the room more often. One morning there were a lot of ants in the soy milk dispenser at breakfast. This made me think the cleanliness of the kitchen was poor.
Stayed 2 nights in Nov 2018

6/10 Okay

Harley

Liked: Staff & service
The hotel room was okay. I thought the tiles in the bathroom were a bit dirty and needed a deeper clean. This probably wouldn't be cleaned during normal housekeeping duties. There was mold in the shower head holder. On one morning a lot of ants got into the soya milk dispenser which led me to think cleanliness in the kitchen was poor. Other than that, the room was adequate. Staff were friendly.
Stayed 4 nights in Nov 2018

8/10 Good

Keenan, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Your average sort of hotel in a fairly good neighbourhood. 2 convenience stores within 5m of the front entrance, chemists over the road. The area is good for breakfast restaurants and very close to the Shennong Old Street.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I have to ask staff in person to have room cleaning
Stayed 5 nights in May 2018

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort
Will be back!
The hotel is old so it has a rundown feel. Having said that, Tainan is pretty old (it's Taiwan's oldest city!) and I think you will be hard pressed to find new accommodations in the same area. So despite that slight setback, I would still recommend Tainan First Hotel because of its location. There is a 711 and a Family Mart right in front of it. There is also a bank just a little passed the convenience stores along with a department store and several eateries and a really good milk tea place at the next corner. It is very very close to Shennong Street which you can take to get to Hi-An. The lady at the front desk was very helpful and knowledgeable. Overall, it was a pleasant stay at this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Paulo, San Francisco CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tainan short visit
overall acceptable for Good staff services and local surrounding, regret Hotel room were outdated with year 1932 condition, hoping it can be remodel soon so we can visit near future. THANKS
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Not very comfortable but is clean
Service not very good as compare to other hotel in Taiwan. They are not very friendly. The pillow is very thin and soft. Not very comfortable. Room is clean in general.

8/10 Good

Ella, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is very small and there's hardly any room to place your toiletries or hang your towels. Close to two main streets so very easy to find a taxi or food. There is a very good breakfast included!

8/10 Good

Rebecca

Value for money
Good value for money. Breakfast was so-so. Some parking spots out the front of the hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not an amazing place to stay as it is a very old hotel. Room is tiny and bathroom is small, too. Feels dirty and dusty.

4/10 Poor

Family of Four, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
run down and inexperience receptionists
Receptionists are not able to help in matters relating to Tainan.

8/10 Good

Chia-yin

Liked: Cleanliness, staff & service, room comfort
Budget stay
Good location, friendly staff , and cleaning lady came everyday during our stay, it's our second time to stay in this hotel while we visit tainan, do not miss this good budget if you have a chance to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location, clean room, good Chinese breakfast.; oldish and definitely charmless. Overall, good value for money.

4/10 Poor

Kuang-Yin, Sydney

Disliked: Property conditions & facilities, room comfort
good for solo, budget stay. not good for couple.
probably wouldn't rate it for 3 stars. room is run down although tidy. room smells like smoke (asked for a non-smoking room). shower is weak and the bathroom is very very small (I'm 182cm). breakfast is terrible... overall, I guess it's ok for what it charges...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tainan stay
The staff was helpful and friendly. Breakfast was so~so.

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities, room comfort
Nice little hotel in Tainan!
Lovely stay, and overall a pretty good experience. Rooms were wonderfully clean, location was excellent (Tainan is quite small), and was conveniently located near several food streets and shopping areas. All in all an excellent place.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels friendly staff, clean environment,
It was nice, people great hotel for the value. In the middle of the city very good indeed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Taiwan hotel in 3 week stay
Room is just perfect. Free bicycle is interesting feature to explore national park or go to beach. Free laundry can also be use at last floor.

10/10 Excellent

Nathan, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location
The staff at this hotel were extremely nice and helpful. The room was very nice and the breakfast was amazing. We were very happy for this hotel, and felt it was a great value for the price. Will definitely stay there next time we visit Tainan!!

10/10 Excellent

Victor, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generic stay
Great choice overall, perfect for 2 night stay

10/10 Excellent

DING FU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hao yang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hao yang

Stayed 2 nights in Jul 2024

8/10 Good

MING-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中規中矩
鬧中取靜，斜對面就是和樂廣場，後巷還有道地的乜料茶居（港式茶店），騎樓下可停摩托車，房內格局偏向8-90年代的飯店，若可移除地毯對環境衛生會更佳！電視訊號不時會斷訊或當機，拔線後插回可排除！
Stayed 3 nights in Apr 2024