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Banyan Tree Macau

5.0 star property
5-star luxury hotel near Venetian Macao Casino, connected to a shopping center

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Photo gallery for Banyan Tree Macau

View from property
Indoor pool, seasonal outdoor pool
Thai cuisine
Shopping mall
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Avenida Marginal Flor de Lotus, Taipa
  • Macau Olympic Complex (Macau Stadium)
    ‪9 min walk‬
  • Museum of Taipa and Coloane History
    ‪10 min walk‬
  • Rua do Cunha
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪4 min drive‬

Room options

View all photos for Cotai Pool Suite - King

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin (Resort View)

  • 100 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Cotai Pool Suite - King (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King (Resort View)

  • 100 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin

  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from property

The Venetian Macao

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (1004)
The price is CA $426
per night
CA $494 total
includes taxes & fees
22 Feb - 23 Feb
The Venetian Macao

About the area

Taipa

In shopping district.Within a 10-minute walk of the hotel, you'll find Macau Olympic Complex (Macau Stadium) and Museum of Taipa and Coloane History. Galaxy Macau Casino and Macau Matsu are also within half a mile (1 km).

What's nearby

  • Rua do Cunha - 11 min walk
  • Macau Jockey Club - 16 min walk
  • Cotai Strip - 19 min walk
  • Venetian Macao Casino - 2 min drive
  • City of Dreams - 2 min drive

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 4 min drive

Restaurants

  • ‪Don Quijote - ‬8 min walk
  • ‪Arirang Korean Restaurant | 亞里郎韓國料理 - ‬10 min walk
  • ‪Jin Yue Xuan - ‬7 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬9 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬9 min walk

About this property

Banyan Tree Macau

5-star luxury hotel near Venetian Macao Casino, connected to a shopping center
Banyan Tree Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the luxury Banyan Tree Macau. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 5-star Taipa hotel is smoke free.

  • 256 guestrooms or units
  • 31 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Banyan Tree Macau offers 256 air-conditioned accommodations with free minibar items and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Free water park access
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Refrigerator
  • Seasonal outdoor pool
  • Separate living room
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip airport shuttle from 10:00 AM - 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 327.8 for adults and MOP 206.8 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to April 17:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 1147.7 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MOP 327.8 for adults and MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

We should mention

  • The seasonal pool will open April 01 and close November 26.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Banyan Tree Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KIT YING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Nice hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018

4/10 Poor

Farzana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019

10/10 Excellent

HC William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfort hotel
A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Stayed 5 nights in Oct 2019

10/10 Excellent

Sau Mei May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

See Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable and luxurious stay. The staff of the hotel were all intimate and attentive to my need. Thank you Rebecca of the reception counter to book the restaurant to celebrate my birthday.
Stayed 1 night in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

May Wah Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Very comfortable, service is good too
Stayed 1 night in May 2019

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star and then some
This is one of the most luxurious hotels we've stayed in - starting with the essential oils customized every day to the relaxation pool, dual headed rain shower and soaking tub in our room. The wave pool/beach was a huge hit with the kids. We stayed one night but would have loved to extend. Everything was beyond excellent including the service. Thoughtful details throughout.
Stayed 1 night in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, opulent, indulgent. 6 stars!
From the moment we arrived to the last second we felt special, pampered and spoilt! From the complimentary upgrade to the lovely staff, my family and I were really thrilled with our Banyan Tree experience.
Stayed 1 night in Apr 2019

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like: indoor pool dislike: mattress had some dodgy stains and uncomfortable overall: still a great hotel but def needs a renovation eg to the mattresses
Stayed 1 night in Apr 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019