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Kempinski Hotel Taiyuan

5.0 star property
5-star luxury hotel, connected to a shopping center in Xiaodian District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Taiyuan

Lobby
Exterior
Indoor wedding
Indoor pool
Grand Room, 1 King Bed, Bathtub, City View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
115 Changfeng Street, Taiyuan, Shanxi, 030001
  • Shanxi University
    3 min drive
  • 气死牛牛肉丸子面
    6 min walk
  • Tiyuguan Metro Station
    10 min drive
  • Taiyuan (TYN-Wusu)
    16 min drive

Room options

View all photos for Grand Room, 1 King Bed, Bathtub, City View

Grand Room, 1 King Bed, Bathtub, City View

Grand Room, 1 King Bed, Bathtub, City View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Business Lounge Access, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Room, 2 Single Beds, Business Lounge Access, City View

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Business Lounge Access, City View

Executive Room, 1 King Bed, Business Lounge Access, City View

Executive Room, 1 King Bed, Business Lounge Access, City View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Bathtub, City View

Deluxe Room, 2 Single Beds, Bathtub, City View

Deluxe Room, 2 Single Beds, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Bathtub, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Grand Room, 2 Single Beds, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Bathtub, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Grand Room, 1 King Bed, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access, City View (Executive Suite)

Executive Suite, 1 King Bed, Business Lounge Access, City View (Executive Suite)

Executive Suite, 1 King Bed, Business Lounge Access, City View (Executive Suite)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Taiyuan City Center, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (3)
The price is CA $70
per night
CA $81 total
includes taxes & fees
6 Jan - 7 Jan
Holiday Inn Taiyuan City Center, an IHG Hotel

About the area

Taiyuan

City center stay.Your stay at this Xiaodian District hotel places you within 3 miles (5 km) of Shanxi University and Yingze Park. Twin Pagoda Temple and Muslim Temple are also within 6 miles (10 km).

What's nearby

  • Shanxi University - 3 min drive
  • Yingze Park - 4 min drive
  • Wuyi Square - 6 min drive
  • Shuangta Si - 6 min drive
  • Taiyuan University of Technology - 7 min drive

Getting around

  • Tiyuguan Metro Station - 10 min drive
  • Taiyuan Railway Station - 14 min drive
  • Taiyuan (TYN-Wusu) - 16 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪必胜客 - ‬3 min walk
  • ‪天使汇ktv - ‬3 min walk
  • ‪肯德基 - ‬1 min walk
  • ‪博多拉面 - ‬1 min walk

About this property

Kempinski Hotel Taiyuan

5-star luxury hotel, connected to a shopping center in Xiaodian District
Kempinski Hotel Taiyuan offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. A 24-hour fitness center, spa services, and a complimentary children's club are also featured at the luxury Kempinski Hotel Taiyuan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Taiyuan hotel is smoke free.

  • 363 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Kempinski Hotel Taiyuan offers 363 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German

Property amenities

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 for adults and CNY 248 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 248 for adults and CNY 248 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The executive lounge is open from 6:30 AM to 10:30 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Taiyuan
Kempinski Taiyuan
Taiyuan Kempinski
Kempinski Hotel Taiyuan China - Shanxi
Kempinski Hotel Taiyuan Hotel
Kempinski Hotel Taiyuan Taiyuan
Kempinski Hotel Taiyuan Hotel Taiyuan

Kempinski Hotel Taiyuan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jian

Liked: Amenities
Good service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room got upgraded for free. It is a good location and nice hotel.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.
Stayed 1 night in May 2018

8/10 Good

JLoh, Bethesda, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement
Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with conceniences
I love this hotel! I've been here three times on work trips and it's always a haven.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really nice hotel and staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and in good location

8/10 Good

James from NY, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel.
They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene.

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Hsing-Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Xiaolan

Liked: Staff & service
這樣的地方，算可以的吧，不能要求大高
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室は使う側の動線が考えられた作りで使いやすく、ゴージャス感を満喫しながらも落ち着ける空間でした。スタッフの方のサービスも行き届いており、気持ちの良い旅行となりました。ただ、夕食をビアレストランでいただいたのですが、もう少し食事のメニューがあるとありがたかったです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服