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CRU Hotel

4.0 star property
4-star hotel in Old Town Tallinn

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CRU Hotel

Deluxe Double Room
Terrace/patio
Suite | Living area
Hallway
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Viru tn 8, Tallinn, 10140
  • Tallinn Town Hall
    2 min walk
  • China Inn
    1 min walk
  • Tallinn Baltic Station
    10 min walk
  • Tallinn (TLL-Lennart Meri)
    24 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 10.0 sq m
  • Sleeps 1
  • 1 Double Bed

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Exterior

Merchants House Hotel

Spa
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1000)
The price is CA $103
per night
CA $117 total
includes taxes & fees
8 Jan - 9 Jan
Merchants House Hotel

About the area

Tallinn

City center stay.With a stay at this Old Town Tallinn hotel, you'll be steps from St. Catherine's Passage and Tallinn Town Hall. Viru Gate and Town Hall Square are also within half a mile (1 km).

What's nearby

  • Town Hall Square - 2 min walk
  • Tallinn Christmas Markets - 2 min walk
  • Viru Keskus Shopping Centre - 6 min walk
  • Rottermann Quarter - 8 min walk
  • Port of Tallinn - 18 min walk

Getting around

  • Tallinn Baltic Station - 10 min walk
  • Lennart Meri Airport (TLL) - 24 min drive

Restaurants

  • ‪Olde Hansa - ‬1 min walk
  • ‪Peppersack - ‬1 min walk
  • ‪Viru Lokaal - ‬1 min walk
  • ‪GOODWIN Steak House - ‬1 min walk
  • ‪Helsinki Baar - ‬1 min walk

About this property

CRU Hotel

4-star hotel in Old Town Tallinn
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at CRU Hotel. An airport shuttle (available on request) and a train station pick-up service are available for a fee.

This 4-star Tallinn hotel is smoke free.

  • 15 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
CRU Hotel offers 15 accommodations with safes and bathrobes. Digital television is provided.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Estonian, Finnish, French, Russian

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1640 ft (EUR 20 per day)
  • Roundtrip airport shuttle (surcharge) from 6:30 AM - 10:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

CRU Hotel
CRU Hotel Tallinn
CRU Tallinn
Hotel CRU
CRU Hotel Hotel
CRU Hotel Tallinn
CRU Hotel Hotel Tallinn

CRU Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 654 reviews" "
Rating 8 - Good. 256 out of 654 reviews" "
Rating 6 - Okay. 47 out of 654 reviews" "
Rating 4 - Poor. 16 out of 654 reviews" "
Rating 2 - Terrible. 4 out of 654 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy in the mornings but otherwise a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Badari, Charlotte

Liked: Cleanliness, staff & service
Hotel with lot of class. Old house. Small rooms. Lots of stairs with no lift. Charming.
Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as promised. Fantastic location and everything you need. Shower was great especially given the age of building. Winding corridors and steps as others mention but I agree that adds to charm. All my interactions with staff were great but you don’t really interact with anyone much beyond check in - it is only small so is set up to be efficient (no 24hr reception, breakfast is a buffet for all guests). It was warm when I was there so they added a fan to my room, but if AC important you might want to consider that.
Stayed 3 nights in Jun 2024

6/10 Okay

lorenafrayna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The downside is too small room down all the way to medieval design stairs long way with luggage it does not work at all . Only this is the issue but the rest is ok
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location - 1 minute from the old square, surrounded by bars and shops, lovely room.
Stayed 2 nights in Apr 2024

10/10 Excellent

trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite unique. Our room was the furthest from the entry dure to a rabbit-warren of corridors, that seemed to be dug through an old wall. Do not mistake this for a complaint. It added to the charm. The long walk was reqwarded by a good-sized, well appointed room wfor the price. Also a good breakfast laid on the the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location right in the centre of the old town. Staff were very pleasant and helpful. The hotel was clean tidy and the rooms of a good size. Would definitely stay at this hotel again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andreas, Strängnäs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a desk to work while staying here and there was not one in the room. The staff very kindly let me use a table in their wonderful restaurant before opening time, arguably the nicest space I've ever worked in. Thank you - I world definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Shaun

Stayed 2 nights in Dec 2023

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were cozy yet large. Very clean. Lounge was great. Parking was convenient but challenging to get to initially. thank you for a great stay!
Stayed 2 nights in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in a fascinating city. The hotel is several very old buildings connected with little corridors. Our room was quirky very clean and comfortable. Staff were helpful. We ate in the restaurant one night, interesting food, maybe too many odd things brought together on the same plate.
Stayed 3 nights in Sep 2023

10/10 Excellent

Phillipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in great location.
A really nice character hotel in the heart of the Old Town. The room was lovely, comfortable bed and lovely pillows, large room with fridge and kettle. Large TV. and sofa area. Only a couple of small things prevent me giving this 5 stars. Firstly there was no air-con which is not surprising as it was an old building. There were windows front and back to let air through but unfortunately this meant there was a lot of noise from the street and from the restaurant courtyard at the back. So I wouldn’t recommend this if you want a really quiet room. The bathroom was large with a powerful shower over the large bath - but there was no screen so the floor got wet. There was a rubber mat over a central drain in the floor - to stop smells from the drains but this was very slippery if you accidentally stepped on it. Might be quite dangerous. The breakfast was very good although limited hot choices. But overall we enjoyed our stay at the Cru.
Stayed 3 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicholas, Brooklyn

Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and perfect location
We had a lovely large room with sitting area which was very comfortable. We could sleep with open windows with very little street noise despite being located right in the old town. Easy access to all of the sights and experiences. Breakfast was fresh and constantly replenished, perfect start to the day.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicole

Stayed 1 night in Apr 2023

4/10 Poor

arev

Disliked: Cleanliness, amenities, property conditions & facilities
A definite DON’T recommend. There was no soap in the shower dispenser or at sink. Zero soap. Old towels and only 2 towels in room. No hand towel etc. cheap management. There was one outlet for charging an electronic FAR from bed! There was NO information sheet next to phone so how do you reach reception to ask for soap. All numbers and buttons I chose didn’t work. Some staff are friendly but the female was judgmental and off putting. The hotel needs outlets in room and cleaning is lacking. Soap! Come on. The rooms are outdated.
Stayed 2 nights in Feb 2023

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is amazing, right in old town. Very beautiful little boutique hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cru hotel is a wonderful boutique hotel right in the heart Old Town. It has amazing breakfast, it’s super quiet, it’s so unique and quirky. I loved staying there. Also, the staff was extremely helpful with any questions I had, and with recommendations. Just be aware that there are lots of stairs with no elevator so having heavy luggage or difficulty walking up stairs, this hotel would not be recommended.

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the old town but still easy to catch public transport or taxis from nearby. Comfortable bed and good breakfast. Bathroom was cramped and lack of plugs near the bed was a bit annoying, but that’s what you get with an old building.

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful central medieval hotel
A simply lovely place to stay for a few days visiting old Tallinn. It's very close to the Town Square and transfers and taxis are on hand. The service was above and beyond and we were incredibly well looked after. The rooms were clean and comfortable and the breakfast and dinners top notch. Can't wait to go back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location
Stayed 3 nights in Dec 2022