Lotte Hotel Guam

4.0 star property
On beach with 2 outdoor pools, near Tumon Beach
VIP Access

Choose dates to view prices

Photo gallery for Lotte Hotel Guam

2 outdoor pools, cabanas (surcharge), lifeguards on site
2 outdoor pools, cabanas (surcharge), lifeguards on site
Exterior
Pool Side Suite with Club Lounge Access
Breakfast, dinner served; international cuisine, ocean views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
185 Gun Beach Road, Tamuning, 96913
  • Beng Teng Spa - Guam
    ‪1 min walk‬
  • Mandara Spa at Hotel Nikko Guam
    ‪3 min walk‬
  • Gun Beach
    ‪3 min walk‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪6 min drive‬

Room options

Ocean Front Deluxe with One Beach Cabana per 2 Nights

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Club with Club Lounge Access and One Beach Cabana per 2 Nights

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Partial Ocean Deluxe

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

Partial Ocean Deluxe with One Beach Cabana per 2 Nights

  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

Ocean Front Club with Club Lounge Access

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Club with Club Lounge Access

  • Sleeps 4
  • 2 Double Beds

Ocean Front Deluxe

  • 45.0 sq m
  • Sleeps 4
  • 2 Double Beds

Bread Barbershop Pool Side Club with Club Lounge Access

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premier Bunk Bed Room

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Partial Ocean Premier with Kitchenette

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

Family Suite 2 Bedroom with Kitchenette

  • 77 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

GOGO! GUAM X Japanese Only USD $60 coupon – Ocean front deluxe

  • Sleeps 4
  • 2 Double Beds

Pool Side Suite with Club Lounge Access

  • 89 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Tamuning

Beachfront retreat .Your stay at this Tumon hotel places you within 2 miles (3 km) of Tumon Beach and Micronesia Mall. Ypao Beach Park and Two Lovers Point are also within 3 miles (5 km).

What's nearby

  • T Galleria by DFS - 8 min walk
  • Micronesia Mall - 3 min drive
  • Ypao Beach Park - 3 min drive
  • Two Lovers Point - 6 min drive
  • Tumon Beach - 6 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 6 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪The Beach at Gun Beach - ‬3 min walk
  • ‪Uomaru-Honten - ‬6 min walk
  • ‪Hard Rock Cafe Guam - ‬10 min walk
  • ‪Starbucks @ THE MIX - ‬7 min walk

About this property

Lotte Hotel Guam

4-star beachfront hotel near Tumon Beach, connected to a shopping center
Lotte Hotel Guam offers its guests 2 outdoor swimming pools, a spa tub, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Lotte Hotel Guam. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Tamuning hotel.

  • 220 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Lotte Hotel Guam offers 220 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, bidets, and hair dryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Japanese, Korean

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 33 for adults and USD 16.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Playground
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.5 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33 for adults and USD 16.50 for children
  • Rollaway bed fee: USD 55.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Property is also known as

Guam Lotte
Guam Lotte Hotel
Hotel Lotte Guam
Lotte Guam
Lotte Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Guam Tamuning
Lotte Hotels Resorts Guam
Lotte Hotel Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Hotel Guam Hotel Tamuning

Lotte Hotel Guam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was fine but quite smelly but the employees were so kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location in Tumon. Very clean hotel with friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hanna

Liked: Staff & service, amenities
Disliked: Cleanliness
I stayed three days in family suite. The property cleanness was very poor but staff and location was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beachfront best location on Guam.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaleb, Groton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

rosanna

Stayed 1 night in Jun 2024

8/10 Good

Lynette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Very convenient and clean
Stayed 3 nights in Jun 2024

6/10 Okay

SUN YOUNG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All furnitures are very old. I dont expext it. However room condition is clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Shawn

Liked it
Stayed 2 nights in Jun 2024

6/10 Okay

matthew joon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Erykah

Stayed 2 nights in Jun 2024

8/10 Good

Aleah Ashea

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again.
Stayed 1 night in May 2024

10/10 Excellent

HYUN JEONG

Stayed 2 nights in May 2024

10/10 Excellent

Maureen Ann C, Dededo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room.
Stayed 1 night in May 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service, amenities
VIP benefits weren’t received. Towels that were given were dirty, bench and headboard were torn, rain shower handle missing so couldn’t use rain shower head.
Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Beautiful view and beach! Very friendly staff; nice bed and sheets; cold aircon, but a little loud; clean; good room set-up for family - good value. I would return.
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Stayed 1 night in Mar 2024

2/10 Terrible

Meekyung

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

DEBRAKA

Stayed 1 night in Feb 2024

10/10 Excellent

jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Reported that the tv sound system was very distorted with very loud noise. Very inconvinent for the playoof games were being play
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Stayed 10 nights in Dec 2023