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Pacific Bay Hotel

4.5 star property
4.5-star luxury resort, connected to a shopping center in Tumon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Bay Hotel

Beach nearby
Outdoor pool
Property entrance
Reception
Beach nearby

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
1000 San Vitores Road, Tumon, Tamuning, 96931
  • Tumon Sands Plaza
    8 min walk
  • Tumon Beach
    11 min walk
  • Ebisu
    4 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    12 min drive

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Holiday Resort & Spa Guam

Pool
Spa
Parking included
Free WiFi
3.6 out of 5, Good, (1002)
The price is CA $144
per night
CA $160 total
includes taxes & fees
4 Jan - 5 Jan
Holiday Resort & Spa Guam

About the area

Tamuning

Tumon stay.Within a 10-minute walk of this Tumon resort, you'll find Matapang Beach Park and Tumon Sands Plaza. Tagada Guam Amusement Park and Tumon Beach are also within half a mile (1 km).
View more Resorts in TamuningOpens in a new window

What's nearby

  • Tumon Beach - 11 min walk
  • Dusit Place Shopping Center - 14 min walk
  • T Galleria by DFS - 14 min walk
  • Ypao Beach Park - 2 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk
  • ‪Fuji Ichiban - ‬9 min walk
  • ‪Hafa Adai Cafe - ‬15 min walk
  • ‪Meskla Dos - ‬16 min walk

About this property

Pacific Bay Hotel

4.5-star luxury resort, connected to a shopping center in Tumon
There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. An outdoor pool, spa services, and a garden are also featured at the luxury Pacific Bay Hotel. Parking is available for a fee.

This 4.5-star Tamuning resort is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1985
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
Pacific Bay Hotel offers 130 air-conditioned accommodations with safes and complimentary toiletries. Select Comfort beds feature premium bedding. Cable television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5.00 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 3 restaurants
  • 2 bars/lounges

Things to do

  • Outdoor pool
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 24-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews" "
Rating 8 - Good. 127 out of 533 reviews" "
Rating 6 - Okay. 210 out of 533 reviews" "
Rating 4 - Poor. 104 out of 533 reviews" "
Rating 2 - Terrible. 62 out of 533 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

8/10 Good

Lizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An air spray could help
An air spray could help.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019

8/10 Good

Loreto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Raeona

Stayed 3 nights in Oct 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Mark
Good location, friendly staff
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2019

8/10 Good

Jae in

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 8 nights in Aug 2019

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities
Old but nice
Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Jun 2019

2/10 Terrible

Mary, Everett,wa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yellow stains on the sheets, bathtub rusted and gross. Nothing updated. Worst view. Smelled weird. And im still awaiting my refund through expedia, because as soon as I took a look at the room, I returned my key and told them that I wanted a refund because the hotel was nasty
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm satisfied. Friendly staff, clean rooms, has hot water.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Be careful staying here
Fire alarm went off every night. The hotel had no A/C for one night and no water on another night. It was the dirtiest hotel I’ve ever been in. Staff was great at the front desk.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Bernadeth, guam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everyone in the establishments are accommodating as from industrial manager able to manage a hotel operations
Stayed 1 night in Dec 2018