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The Tsubaki Tower

4.5 star property
4.5-star luxury hotel near Tumon Beach

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Photo gallery for The Tsubaki Tower

Outdoor pool, pool umbrellas
2 bars/lounges
Poolside bar
Balcony view
Camellia Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Bar
  • Breakfast available
  • Parking included

Explore the area

Map
241 Gun Beach Rd, Tamuning, GU, 96913
  • Mandara Spa at Hotel Nikko Guam
    ‪1 min walk‬
  • Beng Teng Spa - Guam
    ‪1 min walk‬
  • Gun Beach
    ‪2 min walk‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪11 min drive‬

Room options

View all photos for Camellia Club Room with Club Lounge Access

Free minibar items, in-room safe, desk, blackout drapes

Camellia Club Room with Club Lounge Access

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Junior Suite with Club Lounge Access

Camellia Junior Suite with Club Lounge Access

Camellia Junior Suite with Club Lounge Access

  • 57 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Suite with Club Lounge Access

Camellia Suite with Club Lounge Access

Camellia Suite with Club Lounge Access

  • 90 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Room

Free minibar items, in-room safe, desk, blackout drapes

Camellia Room

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

GOGO! GUAM X Japanese Only USD $60 coupon - Camellia Club Room with Club Lounge Access

  • Sleeps 5
  • 2 Double Beds

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Exterior

Dusit Thani Guam Resort

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1003)
Dusit Thani Guam Resort

About the area

Tamuning

Tumon stay.With a stay at this Tumon hotel, you'll be steps from Beng Teng Spa - Guam and Mandara Spa at Hotel Nikko Guam. Fai Fai Beach and Lina'La Beach and Culture Park are also within half a mile (1 km).

What's nearby

  • Mandara Spa at Hotel Nikko Guam - 1 min walk
  • T Galleria by DFS - 11 min walk
  • Micronesia Mall - 4 min drive
  • Two Lovers Point - 6 min drive
  • Tumon Beach - 9 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 11 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪The Beach at Gun Beach - ‬1 min walk
  • ‪Uomaru-Honten - ‬8 min walk
  • ‪Hard Rock Cafe Guam - ‬12 min walk
  • ‪Starbucks @ THE MIX - ‬10 min walk

About this property

The Tsubaki Tower

4.5-star luxury hotel near Tumon Beach
The Tsubaki Tower offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, spa services, and concierge services are also featured at the luxury The Tsubaki Tower. Self parking is free.

This 4.5-star Tamuning hotel is smoke free.

  • 340 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
The Tsubaki Tower offers 340 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Accommodations offer separate sitting areas. 65-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 40 for adults and USD 26 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Mini-fridge

More

  • Chef
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 70.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 26 for children
  • Rollaway bed fee: USD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Tsubaki Tower Hotel
The Tsubaki Tower Tamuning
The Tsubaki Tower Hotel Tamuning

The Tsubaki Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 907 out of 1174 reviews
Rating 8 - Good. 181 out of 1174 reviews
Rating 6 - Okay. 41 out of 1174 reviews
Rating 4 - Poor. 25 out of 1174 reviews
Rating 2 - Terrible. 20 out of 1174 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jeamoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

SUNGSOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Katie

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
サービスが残念
今回は特に目的もなかったのですが、ホテルでゆっくり過ごせればと思いクラブラウンジアクセス付きのお部屋を予約させて頂きました。クラブラウンジ自体は他のホテル様と内容はあまり変化はございませんでした。ただ、チェックインの際にサービス内容のアナウンスはほとんどなかったかと思います。食事も一度ホテル内でビュッフェ形式の夕食を予約させて頂きました。レストランは座席も多く、種類も多かったのですが正直、味は.,..でした。全ての物を頂いた訳ではございませんが、特にラーメン、うどんは出さない方が良いと思います。 翌朝の朝食もやはり想像していた通りでした。 ２日目の夜は隣接していたニッコーホテル様の和食を頂きましたが、お会計の際にスタッフの方から宿泊先を聞かれてツバキタワー様のお名前を出したところ、15%引きのサービスをしていただきました。（この情報もチェックインの際にはお聞きしておりませんでした。） チェックアウトが12時で、我々の空港への出発が14時30分の為、2時間半をラウンジ内で過ごせるかと思いましたが、ロビーのソファで待機をホテルのスタッフから指示されたため、少し残念に思いました。他のホテル様でこの様な事を言われたことがなかったので。今回はたまたま前回グアムに訪問した際に毎月グアムに行かれている方と知り合いその方の定宿がツバキタワー様の様でとても素晴らしいホテル様と伺い今回お世話になったのですが、とても残念でした。
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

HIROYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JIMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

KUNIHARU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

sujung

Stayed 3 nights in Oct 2024

10/10 Excellent

Soyoung

Stayed 4 nights in Oct 2024

10/10 Excellent

Sunghoon

Stayed 1 night in Oct 2024

10/10 Excellent

JIAE

Stayed 2 nights in Jul 2024

4/10 Poor

Jiyoung

Disliked: Amenities
very slow service
Stayed 2 nights in Sep 2024

10/10 Excellent

Yae Seul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Taehong

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not lenient on cancellation/change policy. Not professional staffs
Stayed 1 night in Sep 2024

10/10 Excellent

EUNJONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JUNGEUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

sung-don

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
무난한 호텔
공항에서 20분. 시내까지 3분(택시 10~12불). 수영장무난, 헬스장 별로. 조식 쏘쏘. 그냥 그래요! 아~ 정전으로 삼십분간 고립된적 있음. 대처는 없고 그 외 조치 없었음. 호텔 자체는 무난하나 위기대응시 불친절로 좋은기억이 무색해짐. 다른데 가세요 가성비 별로임
Stayed 2 nights in Sep 2024

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved having access to the 26th floor lounge for tea time and cocktail time (which doubled as dinner time TBH). The staff were always so nice and took great care of us everyday. The infinity pool was really nice too. Breakfast in the morning had a VAST array of options and was delicious.
Stayed 4 nights in Sep 2024

10/10 Excellent

HIROKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お子様連れが隣のニッコーグアムへ行っているのか、プールが静かで大人の雰囲気だったのが良かったです。朝食、ラウンジ、お食事は美味しく、充実していました。特にビーフはアメリカンで硬いのですが、変に美味しくて沢山頂きました。家族で年１回位はまた来たいねと話しています。
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
Amazing Everything is more than perfect. From airport shuttle to the lounge, service, cleaning, foods and swimming pool - heavenly vacay One minor issue is that there is a gym shared with another hotel next to it. The facility of the gym (which is in another building) is not that much fancy.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hyungkyu

Stayed 2 nights in Aug 2024