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Chateau Resort & Conference Center

3.0 star property
3-star hotel near Aquatopia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Resort & Conference Center

Property grounds
Dining
Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
View from property
Superior Loft, 1 King Bed with Sofa bed

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
475 Camelback Road, Tannersville, PA, 18372
  • Aquatopia
    15 min walk
  • Camelback Ski Area
    17 min walk
  • Camelback Mountain Adventures
    19 min walk
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    48 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Balcony

Superior Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountainside Superior King Room

Mountainside Superior King Room | Balcony

Mountainside Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed with Sofa bed

Superior Loft, 1 King Bed with Sofa bed

Superior Loft, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Bartonsville Poconos

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1004)
The price is CA $142
per night
CA $154 total
includes taxes & fees
17 Dec - 18 Dec
Baymont by Wyndham Bartonsville Poconos

About the area

Tannersville

In Tannersville .You'll find Aquatopia and Camelback Ski Area within 2 miles (3 km) of this hotel. Mount Airy Casino is within 9 miles (15 km) and Sherman Theater is within 12 miles (20 km).

What's nearby

  • Aquatopia - 15 min walk - 1.3 km
  • Camelback Ski Area - 17 min walk - 1.5 km
  • Camelback Mountain Adventures - 19 min walk - 1.6 km
  • Camelbeach Mountain Waterpark - 2 min drive - 1.8 km
  • Great Wolf Lodge Waterpark - 7 min drive - 5.6 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 48 min drive

Restaurants

  • ‪Log Cabin Bar and Grill - ‬5 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Barley Creek Brewing - ‬2 min drive
  • ‪Hemispheres - ‬2 min drive
  • ‪Dairy Queen - ‬6 min drive

About this property

Chateau Resort & Conference Center

3-star hotel near Aquatopia
Chateau Resort & Conference Center offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17000 square feet (1579 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Chateau Resort & Conference Center. Free self parking is available.

This 3-star Tannersville hotel is smoke free.

  • 152 guestrooms or units
  • 4 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Game room or arcade
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Resort & Conference Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Refrigerators and change of towels can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–11:00 AM: USD 3.00-15 for adults and USD 6.00-15.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 4 2024 to December 4 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15 for adults, and USD 6.00 to 15.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chateau Resort
Chateau Resort Tannersville
Chateau Tannersville
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau & Conference Center
Chateau Resort & Conference Center Hotel
Chateau Resort & Conference Center Tannersville
Chateau Resort & Conference Center Hotel Tannersville

Chateau Resort & Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 272 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 205 out of 1003 reviews" "
Rating 4 - Poor. 150 out of 1003 reviews" "
Rating 2 - Terrible. 121 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Lafleur

Liked: Cleanliness, amenities
We started for two nights it's was very good i like the vibes and i enjoyed the room..and breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Sandro

Travelled with partner
overall pleasant stay
Stayed 2 nights in Aug 2024

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One elevator was not working. The other one had a sign that said it was slow, and if it didn't work, we should call the front office. We went upstairs (3rd floor) and it reminded me of the movie The Shinning. Dark, it smelled bad. In the room, the handle to the balcony door was broken. The cover of the air-conditioning came right off. The top drawer under the TV would not close. The coffee pot didn't work. Half of the channels in the TV were frozen. In The bathroom door, floor, and sink area, there were long human hairs stuck everywhere. The restaurant had paper signs written in magic marker on the wall. Food was less than average. "Great service by Debra S." The game room had machines that took your money, but didn't return it. The other machines didn't work. 1st time my son and I played air hockey without the air. The Gym was horrible. The machines looked like they were from the (70's) and also not working. When we got to the pool, there were 2 young ladies that saved a man from drowning. I'm not lying. (They should be on YouTube) The pool goes to 6 feet, and no lifeguard on duty, but a sign that said kids 14 and under should have supervision. It is a shame for the owners to have this property in such condition. It is sad, because the property has a lot of potential. I give it 2 stars, and I'm being generous. One more observation... we stayed for 3 nights, and 4 days, housekeeping showed up once. And the morning when we were leaving to return the pass key.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paul

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Aug 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service
As with other reviews, this hotel is showing signs of wearing but it was very clean and the staff were kind. It’s an ok place to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Liked: Room comfort
Disliked: Cleanliness
Not what I was expecting
Hotel is old and it shows. Bathroom toilet not cleaned and pee drop on toilet seat. Staff was nice. Bed comfortable. Nice location.
Stayed 1 night in Aug 2024

8/10 Good

Rida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 2 nights in Aug 2024

8/10 Good

Alisha

Travelled with family
Liked: Staff & service, amenities
The staff and service was great. The facilities are in desperate need of updating. There was only one working elevator which can happen sometimes. However, the wallpaper was peeling back on the walls in my loft king suite. The carpet in the hall leading to the suite was extremely old and appeared dirty. I remember the excellence of the Chateau and I was extremely disappointed in its lack of upkeep.
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They have roaches, just a heads up.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stairwells, malfunctioning elevator, extremely hot, no hot tub as advertised, no games functioning in arcade, dirty bed sheets with literal debris inside from previous guests and stains everywhere, black mold in shower. bad experience.
Stayed 1 night in Aug 2024

4/10 Poor

Yas

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Anna M

Travelled with family
Liked: Staff & service, room comfort
Outdated hotel with very nice people.
We went to Pensilvania to have fun in Camelbeach and not to spend $1000 for only hotel.We know that hotel is outdated but service was nice and good ,parking free, room in the second floor(so we use steps instead of elevator),very comfortable beds,fridge in room,clean towels.Hotel needs renovation and I hope one day it will happen.It is great location and beautiful view from balcony.We had fun time with kids .Deers came next to our balcony and our daughter was so happy to see them.
Stayed 2 nights in Aug 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was just weird. I suspect it was recently bought, or that they're closing for good. The property was completely unmarked, meaning you pull into a decrepit parking lot and there is zero signage. No name whatsoever, indicating that it's the hotel. Inside, there are signs everywhere saying "this doesn't work" or "sorry under construction" and the while place is just falling apart. I booked this for my family as an en route stop between New York State and Philly, mainly because it has a pool. When we got to the pool, there was a sign saying the pool was closed for maintenance. We ignored it and went anyway. The waterfall was broken, but the pool was very clean, very good temperature. Not sure why it was closed. My husband used the gym and said most of the machines didn't work. One elevator was out. The room was... Fine? Beds very comfortable, fine pillows (though just two pillows per queen bed). I asked for a late check out so my kids could enjoy the pool a little longer, and was begrudgingly granted an extra 30 minutes, and at exactly 30 minutes, as I was gathering all the luggage and the children, they called the room to tell us we had to leave. Judging by the number of cars in the parking lot, it had to have been at less than 10% capacity, so I could not fathom the rush. Also, everything in this property (paint, tile, etc) looked like it had been worked on by visually impaired contractors.
Stayed 1 night in Aug 2024

10/10 Excellent

shawn

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

VICTOR R

Stayed 1 night in Aug 2024

2/10 Terrible

Lorraine

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in poor condition. The lobby looks like it has been recently renovated. But the condition of the rooms is what you will find in a run down rink dink motel. The view from the property is the only thing great about this place. I would not stay here again nor do I recommend it.
Stayed 3 nights in Aug 2024

8/10 Good

Iris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Stephania

Business traveller
Liked: Cleanliness, staff & service
My lock on door didnt work my whole stay.. construction whole time.. food was great..
Stayed 2 nights in Aug 2024

6/10 Okay

Nick

Stayed 2 nights in Jul 2024

4/10 Poor

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in what was once a family holiday favorite. The hallways are dimly lit.. Room furnishings dated; lamp shades were soiled and drapery broken.
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Pool was closed for almost 2 days. Elevators not working on many occasions. Pet floor smelled of pet urine. Outside very dirty and messy. Only saw one garbage can outside for trash. Staff very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hamida

Travelled with family and small children
Liked: Amenities
Great
Stayed 3 nights in Aug 2024

6/10 Okay

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and quiet, very outdated and run down though, but right for the price
Stayed 1 night in Aug 2024

8/10 Good

Gennaro

Stayed 1 night in Aug 2024