10/10 Excellent
Judith
Travelled with partner
2 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just returned from a week-long stay at the Mazzaro sea Palace. We were captivated by everything about the resort, but most notably the superior quality of the staff.
To begin, the hotel is in a beautiful setting on a small, peaceful cove. Our junior suite was large, well-appointed, comfortable, and spotless. The twice-daily room service ensured that it remained that way throughout our stay. We loved our private balcony where we could read, listen to music, and just absorb our beautiful, sunny, and warm environs.
There were a couple of minor mechanical issues with equipment in our room, but those were fully rectified in but a few minutes.
The breakfast fare was varied and nutritious. The dinner menu was first class, the food delicious, wine selection excellent. We were ably assisted in planning reasonably-priced day excursions to locations of interest outside of Taormina.
By far the best part of staying at the Mazzaro Sea Palace was the superior caliber of the staff--front desk, restaurant wait staff, room keeping, pool and beach attendants, maintenance staff, concierge, and bell hops. Since we stayed a full week we were able to interact with several employees. Without a single exception, each individual employee did everything they could to ensure our comfort and best experience, doing so in an authentic and very friendly manner.
If you're seeking an extraordinary five star experience in Sicilia, we highly recommend the Mazzaro Sea Palace.
Judith
Stayed 7 nights in Oct 2024
