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Hotel Fénix

3.0 star property
3-star Colonial hotel perfect for exploring Tapachula

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fénix

Property amenity
Superior Room
Lobby
Reception
Superior Room, 2 Double Beds | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    3 min walk
  • Archaeological Museum of Soconusco
    4 min walk
  • Bicentennial Park
    7 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    26 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hotel Cervantino

Parking included
Free WiFi
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (245)
The price is CA $38
per night
CA $53 total
includes taxes & fees
10 Dec - 11 Dec
Hotel Cervantino

About the area

Tapachula

Heart of Tapachula.Steps from the hotel, you'll find Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Also, Bicentennial Park is within half a mile (1 km) and Plaza Cristal Shopping Center is within 2 miles (3 km).

What's nearby

  • Miguel Hidalgo Central Park - 3 min walk - 0.3 km
  • Archaeological Museum of Soconusco - 4 min walk - 0.4 km
  • Bicentennial Park - 7 min walk - 0.7 km
  • Plaza Cristal Shopping Center - 2 min drive - 2.0 km
  • Izapa Ruins - 6 min drive - 6.4 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪La Mexicana - ‬4 min walk
  • ‪Tacos Madrigal - ‬5 min walk
  • ‪La Fonda Inn - ‬2 min walk
  • ‪Cenaduria las Juchitas - ‬2 min walk
  • ‪Gramlich Café Terraza - ‬2 min walk

About this property

Hotel Fénix

3-star Colonial hotel perfect for exploring Tapachula
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Colonial Tapachula hotel.

  • 46 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1953
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Fénix offers 46 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Hotel Fénix Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 133 reviews" "
Rating 8 - Good. 42 out of 133 reviews" "
Rating 6 - Okay. 19 out of 133 reviews" "
Rating 4 - Poor. 6 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024

10/10 Excellent

David, RANCHO SANTA MARGARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Mar 2024

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023

10/10 Excellent

Osdany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Marcelo

Stayed 1 night in May 2022

6/10 Okay

Clayton

It is centrally located.
Stayed 3 nights in Apr 2022

8/10 Good

Carlos, Guatemala City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
A/C was very noisy and the bathroom very small.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Ok Well located. Parking Air Thanks.
Stayed 1 night in Mar 2019

8/10 Good

Ritz, Suva, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Stayed 6 nights in Apr 2018

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Real deal
clean place, price is according what you receive, people have a good attention
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and good service good location, centric
Stayed 1 night in Nov 2017

6/10 Okay

Wendell , Vancouver, Canada

Liked: Staff & service
Disliked: Cleanliness
Top sheet on the bed very dirty and stinky
What was disgusting was that the top sheet of the bed linens had a very bad odour different persons using it, obviously has not been washed. You will never recommend a hotel which tries to save money recycling linens. It's terrible. We threw it on the floor. The king size bed was too big for the room. Bathroom was very small. No breakfast included for the price. The exterior and the lobby of the hotel was nice and the restaurant served good meals. The location was very good, two blocks from parque central.

8/10 Good

juanma, Guatemala

Liked: Property conditions & facilities, room comfort
Excellent place and commercial zone
Fast attention, the zone are popular. When I need take a breakfast not need walk mere than 100 meters for find a good restaurants.

6/10 Okay

Bill, San Francisco

Liked: Cleanliness, staff & service, room comfort
High ceilings. Close to main park.
Restaurant closed early Dec 24th and remained closed Dec 25th.

10/10 Excellent

Roger, Yankton, SD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel offering a wonderful experience.
We were wonderfully surprised at the quality and comfort of this hotel at an unbelievable rate. The gardens and facility at the hotel was delightful with a decor of warmth and authenticity. The staff, although very limited in speaking English, was helpful, pleasant and very friendly. One evening when we returned to our room a few minutes later a bellhop arrived at our door and offered a sweet snack to occupants. We appreciated the personal care offered by the staff. Associated with the hotel is a wonderful restaurant, Hostal Delrey, with first class food, impeccable service at prices not available in the U.S. The waiter spoke English and provided menu suggestions that were astounding. I am planning to visit Tapachula again for the pleasant location and memorable experience. Hotel Fe'nix will be our lodging selection.