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Hotel Tapachula

3.5 star property
3.5-star hotel perfect for exploring Tapachula

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
9a Calle Poniente #17 Col. Centro, Tapachula, CHIS, 30700
  • Archaeological Museum of Soconusco
    10 min walk
  • Miguel Hidalgo Central Park
    10 min walk
  • Bicentennial Park
    15 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    28 min drive

Room options

View all photos for Basic Room

Desk, iron/ironing board, bed sheets

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Queen Beds

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Room

Hotel Fénix

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (153)
The price is CA $54
per night
CA $59 total
includes taxes & fees
23 Jan - 24 Jan
Hotel Fénix

About the area

Tapachula

City center stay.Within a 15-minute walk of the hotel, you'll find Archaeological Museum of Soconusco and Miguel Hidalgo Central Park. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 miles (3 km).

What's nearby

  • Archaeological Museum of Soconusco - 10 min walk
  • Miguel Hidalgo Central Park - 10 min walk
  • Bicentennial Park - 15 min walk
  • Plaza Cristal Shopping Center - 3 min drive
  • Izapa Ruins - 7 min drive

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 28 min drive

Restaurants

  • ‪La Mexicana - ‬10 min walk
  • ‪Taqueria los 3 Cochinitos - ‬9 min walk
  • ‪Tacos Madrigal - ‬7 min walk
  • ‪Pollo Campero - ‬9 min walk
  • ‪Restaurante el Huacal - ‬10 min walk

About this property

Hotel Tapachula

3.5-star hotel perfect for exploring Tapachula
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Tapachula offers its guests a children's pool, an outdoor pool, and a health club. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Tapachula also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Tapachula hotel is smoke free.

  • 64 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Onsite shopping
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Tapachula offers 64 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–noon: MXN 140-200 for adults and MXN 70-100 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 140 to 200 for adults, and MXN 70 to 100 for children
  • Airport shuttle fee: MXN 250 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tapachula
Hotel Tapachula Mexico - Chiapas
Hotel Tapachula Hotel
Hotel Tapachula Tapachula
Hotel Tapachula Hotel Tapachula

Hotel Tapachula Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 8 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 10 out of 32 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Icela

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Centric and nice propety
The hotel and staff very nice, beds are excelent in my opinion and the property is very clean. The only problem with this property is that the elevator is broken. Thank god I was on the second floor, other than that the property is very nice.
Stayed 8 nights in Nov 2023

6/10 Okay

Henry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find reservation. Air conditioner not very good. No towels. Elevator not working
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Alexa

Liked: Staff & service
Los empleados excelentes me ayudaron incluso con lavar mi ropa a tiempo
Stayed 1 night in Aug 2023

2/10 Terrible

Jaime, Houston

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I hD to walk. 4 stairs flights the elevators was broken the service is lousy since de check in
Stayed 1 night in Sep 2022

4/10 Poor

Joha

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I made my reservation with the app and when it was time to pay, they tried to charge us more. The elevator didn’t work, so we had to carry our luggage 3 floors. I would never go back. The room was ok. But overall the hotel was in terrible condition. The only great thing was the service from the breakfast (not included) staff. Only one towel in a 2 adults room.
Stayed 1 night in Apr 2022

6/10 Okay

Enrique, Guatemala

Disliked: Staff & service, property conditions & facilities
Very Angry
For the problem of the rates....

6/10 Okay

Marco Antonio

Business traveller
Hotel viejo en el centro de la ciudad, descuidado y sucio, no corresponde a 4 estrellas, solo 2
Stayed 2 nights in Sep 2024

6/10 Okay

Williams Arturo

Travelled with partner
Liked: Cleanliness
SIN COMENTARIOS
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muchas cucarachas, aunque después de que lo reporte fumigaron Espero que sea constante el servicio de fumigación Aparte de eso la atención del personal es buena
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin Alejandro

Business traveller
Disliked: Staff & service, amenities
Si no tienes nada bueno que decir, mejor no digas nada
Stayed 1 night in Feb 2024

8/10 Good

Jean Ernst, laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un plaisir de rester là bas
Stayed 3 nights in Oct 2023

2/10 Terrible

Zuleyma Xiomara

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
A las 10 me abrieron la puerta, cuando se vencía a las 12, a las 11:30 me fueron a decir que ya por qué me cobrarían más, los elevadores no sirven y me toco 4 piso
Stayed 1 night in Oct 2023

8/10 Good

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero tiene mucho olor a cigarro y a la piscina le falta mantenimiento y limpieza
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Stayed 7 nights in Aug 2023

8/10 Good

jose

Stayed 1 night in Aug 2023

8/10 Good

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tapachula un lugar seguro, acogedor y de fácil movilización hacia los diferentes comercios
Stayed 1 night in Jul 2023

2/10 Terrible

Jose David

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yasandi Mayek Aguilar

Stayed 1 night in Jun 2023

2/10 Terrible

Alma

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Están fatales las instalaciones, el elevador no funciona las puertas no funcionan bien y te tratan diferente por haber reservado desde expidia
Stayed 2 nights in Apr 2023

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2023

8/10 Good

Prudencio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es amplio el cuarto, está bien ubicado.
Stayed 1 night in Nov 2022

2/10 Terrible

Johana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No tenía aire acondicionado , el elevador no funcionaba
Stayed 1 night in Jun 2022

6/10 Okay

Mynor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El elevador no sirve ya tiene mucho tiempo haci el cuarto apesta a humedad la verdad no lo recomiendo
Stayed 1 night in May 2022