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Hilton Lake Taupo

5.0 star property
5-star luxury hotel near Taupo Hot Springs

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Photo gallery for Hilton Lake Taupo

Exterior
Apartment, 1 Bedroom | Private kitchen
Apartment, 3 Bedrooms
Outdoor pool, a heated pool, sun loungers
Room, 1 King Bed (Plus) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupo Hot Springs
    ‪1 min walk‬
  • Wairakei Geothermal Power Station
    ‪17 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupo (TUO)
    ‪6 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • Valley view
  • 142 sq m
  • Sleeps 7
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Valley view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Lake view
  • 283 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus)

Twin Room (Plus)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Taupo

Hilltop stay.Within a 15-minute walk of this Hilltop hotel, you'll find Taupo Hot Springs and Waipahihi Botanical Gardens. Wairakei Geothermal Power Station and Maori Carvings are also within 2 miles (3 km).

What's nearby

  • Taupo Hot Springs - 1 min walk - 0.2 km
  • Wairakei Geothermal Power Station - 17 min walk - 1.4 km
  • Maori Carvings - 3 min drive - 2.5 km
  • Spa Thermal Park - 5 min drive - 4.0 km
  • A.C. Baths - 5 min drive - 3.9 km

Getting around

  • Taupo (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Two Mile Bay Sailing Club - ‬3 min drive
  • ‪Malabar Beyond India - ‬5 min drive
  • ‪Embra - ‬5 min drive
  • ‪Mole & Chicken Restaurant, Cafe & Bar - ‬2 min drive

About this property

Hilton Lake Taupo

5-star luxury hotel near Taupo Hot Springs
Hilton Lake Taupo offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Taupo hotel.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1889
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

Similar properties

2 outdoor pools

Wairakei Resort Taupo

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.0 out of 5, Very good, 1,000 reviews
The price is CA $112
CA $129 total
includes taxes & fees
May 8 - May 9
Wairakei Resort Taupo

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Our room had seen better days. There were numerous scratches, dents, marks on the walls. The room was very large but had very little furniture which was in poor condition. There was no shelving or drawersfor clothes. The common area to elevator was also in less than ideal condition. It would have been nice if there was somewhere to purchase snacks in the hotel as it was not near any shops.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved it
Stayed 1 night in Jan 2025

8/10 Good

Qin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic rooms for hotels.com customers.
I do not recommend booking this hotel through hotels.com. On arrival I was told I had booked the basic room, no mention of this on the hotels.com website just listed as a king size room. Receptionist told me these rooms were all ground floor and faced away from the lake. Not much of a welcome, had to ask how to get to the room, offered no help with the luggage. Room was fine but door banged each time someone entered the shared corridor. Car parking is a mess unless you pay for additional parking charge to park in the secured car park, still with a disclaimer that cars are left at your own risk. One day room was not made up by 4pm requested a service and this was not done by 5pm! So cancelled the cleaning. There appear to be a lot better options to stay in Taupo.
Car park rubbish
Car park sign.
Stayed 3 nights in Dec 2024

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all in one hotel.
Great facilities and friendly staff. We had a great stay. Used the onsite tennis court and outdoor heated swimming pool. Great breakfast selection.
Stayed 1 night in Jan 2025

10/10 Excellent

EMILY, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel - my kids want to move here now. Friendly staff, beautiful property (rooms, common areas looked like they should be in a magazine), lovely and fun pool and hot tub area that a lot of people enjoyed of all ages, large rooms with plenty of space to relax, fantastic breakfast buffet (fresh honey, lots of egg / meat / baked sweets options, juices, fresh fruit galore, etc.) It's at the top of a hill so not right in Taupo, but that worked out even better - it's very quiet and just a short drive or brisk walk down to town. Plenty of free parking at the hotel. Views in all directions were very nice (we had a view of a canyon/park). It's safe, relaxing and felt like fantastic value-for-money given the superior service and offerings of the hotel. Everything was in great condition in the room and hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Nissan

Stayed 3 nights in Nov 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was nicely equipped and very comfortable. The staff was unhosptiable. Telling us to come back at 3:00 to check and not having a clue where to out us when we arrived at 3:45 and just nit nice through the whole encounter. We booked for three and we went to turn in found no sheets for the pull out. They didn’t answer the front desk phone and when I went down answered with a well ‘sort it out’. No answer as to when or how. Someone needs to train the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing heated outdoor pool
Location is a little away from the town and lake but just a quick drive to get to and parking is ample all around town and the lake. Rooms were large, bed was comfy but the bathrooms felt a little dated. Seems like they refreshed a few things like the outdoor pool area which was excellent but maybe the rooms will get an upgrade sometime soon!
Stayed 1 night in Nov 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property/experience. Super friendy/accommodating staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaohua

Stayed 1 night in Nov 2024

8/10 Good

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only gripe is that since we were prepaid, upon arrival, the checkin staff asked for a credit card but did not specify what for, thinking it was to check everything matched we found out later it was $50 for a bond (which we later got back) but was just made unaware of this at the time.
Stayed 1 night in Dec 2024

10/10 Excellent

Ross, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, though not within walking distance of much else (except the hot pools next door). Fortunately the on-site restaurant was good (though a bit expensive)
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerrie, brookwater

Stayed 3 nights in Nov 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Travelled as a family reunion with my sisters. We absolutely loved our 3 bedroom suite. Everything was perfect and the staff were friendly and welcoming. I would definitely stay here again!!
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it looks grand! We had an awesome room and view. It was a shame we were kept awake with chairs moving, and staff talking and walking around in the restaurant below us at 11pm
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - room was spacious, clean with a comfortable bed and large, well lit bathroom and shower. The breakfast was excellent and we enjoyed the pool and jacuzzi. It is a short drive from the downtown shopping and restaurant venues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool and spa
Stayed 2 nights in Nov 2024

6/10 Okay

Simon

Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Lake Taupo was a great hotel for us during our time in Taupo. They graciously accommodated us with a last-minute booking that rescued us from staying in a different hotel we had booked which ended up being bug-infested. The Hilton provided a clean room with a pretty view of the lake, and the staff were all super friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Te Eke

Liked: Cleanliness, staff & service
Enjoyed the room & pool area. The hotel parking & soundproofing could be better
Stayed 2 nights in Nov 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay here, very clean, staff are excellent, we stayed in the unit which was great, would definitely stay again
Stayed 2 nights in Oct 2024