Casa Sierra Alta

3.0 star property
3-star hotel in Del Ex Convento

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Sierra Alta

Terrace/patio
Exterior
Courtyard
Palermo | Private kitchen
Sicilia | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Casa Humboldt
    2 min walk
  • Casa Borda Cultural Center
    2 min walk
  • Silver Museum
    2 min walk
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    77 min drive

Room options

Cartagena

  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Berlin

  • Sleeps 2
  • 1 King Bed

Palermo

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Rio

  • Sleeps 1
  • 8 Twin Bunk Beds

Sicilia

  • City view
  • Sleeps 4
  • 2 Double Beds

Taormina

  • Sleeps 2
  • 1 King Bed

Bruselas

  • Sleeps 2
  • 1 Double Bed

Toledo

  • Sleeps 2
  • 2 Twin Beds

Lisboa

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Amberes

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Taxco

Heart of Taxco.With a stay at this Del Ex Convento hotel, you'll be steps from Casa Humboldt and Casa Borda Cultural Center. Silver Museum and Borda Square are also within half a mile (1 km).

What's nearby

  • Borda Square - 2 min walk
  • Santa Prisca Cathedral - 3 min walk
  • Figueroa House Museum - 3 min walk
  • Guerrero Park - 6 min walk
  • Teleferico de Montetaxco - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪Café Punta del Cielo - ‬2 min walk
  • ‪Aladino's - ‬1 min walk
  • ‪Restaurante - Bar el Atrio - ‬2 min walk
  • ‪YOLOTL Cerveza Artesanal - ‬2 min walk

About this property

Casa Sierra Alta

3-star hotel in Del Ex Convento
As a guest of Casa Sierra Alta, you'll find an outdoor pool, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Casa Sierra Alta also features tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

This 3-star Taxco hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM–noon on weekdays and 9:00 AM–noon on weekends: MXN 100-170 per person

Things to do

  • Outdoor pool
  • Private picnics

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash.

Property is also known as

Casa Sierra Alta Hotel

Casa Sierra Alta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El lugar tiene muy buena ubicación muy céntrico , pero los días que estuvimos ahí , NO HICIERON LIMPIEZA EN LA HABITACIÓN,
Stayed 2 nights in Aug 2024

10/10 Excellent

LORENA ALEJANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda y tranquila, la alberca estaba un poco sucia, pero muy agradable el lugar u cercano al centro de Taxco. La terraza tiene una vista muy bonita y la habitación muy tranquila.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benito Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gpe

Stayed 1 night in Jul 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hospitalarios, puedes dejar tus cosas para ir a pasear aunque el check in sea hasta las 3, de igual forma pasa con el check out
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado bastante el lugar
Stayed 2 nights in Apr 2024

10/10 Excellent

johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy cerca del centro
Stayed 1 night in Apr 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excelent

8/10 Good

ASUKA

Liked: Amenities
とても綺麗で、スタッフも親切でした。 水圧が少し弱いのと。私のやり方がダメだったのかお湯は出たり出なかったり。 それでもそれを上回る良いロケーションと綺麗な宿でした。
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabado - Domingo Familiar
Excelente departamento. Muy pocos como este. Para llegar nosotros optamos en caminar, desde la terminal de autobuses de Taxco, el llegar de esta manera si es algo cansado para alguien sin la minima condicion (Pendientes moderadamente pronunciadas). Cosiderar un Taxi si se cuenta con equipaje pesado. El check in fue sencillo. El departamento cuenta con todas las comodidades basicas e incluye un balcon el cual le sacaras muy buen provecho por la noche. En lo personal el lugar excedio mis expectativas. Se cuenta con abanicos en ambos pisos. Mi unico inconveniente fue la iluminacion en la segunda planta pero no es algo que me haya afectado, sigo sosteniendo que es un excelente lugar para un fin de semana he incluso mas dias.
Stayed 1 night in Mar 2024

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto y el servicio del personal fue excelente
Stayed 3 nights in Jan 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy accesible al centro del lugar
Stayed 1 night in Dec 2023

8/10 Good

Ana

Es muy linda la Airbnb, pero está alado de una guardería. Escuela. y la vista ala ciudad esta okay… nada especial… servicio al cliente son buenas personas..
Stayed 3 nights in Jan 2024

4/10 Poor

felipe de jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
más responsabilidad
Es un hotel donde dejan entrar mascotas. En mi estancia estaba un huesped con un perro, y el perro mordió a otro huesped, se le tiro a la cara, mordiéndole un poco, Lo peor es que ni el que se encontraba en la administración, así como el dueño del perro se preocuparon por la situación, pese a que el huesped mordido por el perro sangraba un poco
Stayed 2 nights in Dec 2023

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Carina Andrea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue terrible, tuvimos un accidente con un perro, el cual mordió a mi amigo y el hotel no se hizo cargo de nada, ni siquiera tienen un botiquín de primeros auxilios. Se les solicitó el carnet de vacunación del perro y a la fecha no nos la han compartido, estoy muy decepcionada. No lo recomiendo para nada
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Dec 2023

8/10 Good

Elga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy céntrico, puedes llegar caminando a la plaza principal, restaurantes, tiendas, etc.
Stayed 1 night in Dec 2023

10/10 Excellent

Lemus Nuñez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023