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Oakwood Residence Hanoi

4.0 star property
4-star aparthotel near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Residence Hanoi

Breakfast served
Reception
Indoor pool
Balcony
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast available
  • Outdoor space
  • 24/7 front desk

Explore the area

Map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • West Lake
    6 min walk
  • Ho Tay Water Park
    5 min drive
  • Dong Xuan Market
    6 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    33 min drive

Room options

Deluxe Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Family Room, 2 Bedrooms (Deluxe)

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Bedrooms

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 1 Bedroom

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lake

L7 WEST LAKE HANOI BY LOTTE

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (202)
The price is CA $137
per night
CA $156 total
includes taxes & fees
10 Jan - 11 Jan
L7 WEST LAKE HANOI BY LOTTE

About the area

Hanoi

City center stay.Within a 10-minute walk of this Tay Ho aparthotel, you'll find West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 2 miles (3 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 6 min walk
  • Ho Chi Minh Mausoleum - 5 min drive
  • Dong Xuan Market - 6 min drive
  • Hoan Kiem Lake - 7 min drive
  • Hanoi Old Town Night Market - 7 min drive

Getting around

  • Hanoi Long Bien Station - 16 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪The Eastern & Oriental - ‬7 min walk
  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬3 min walk
  • ‪Los Fuegos - ‬7 min walk

About this property

Oakwood Residence Hanoi

4-star aparthotel near West Lake
Oakwood Residence Hanoi offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 262 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. These individually furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Japanese, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free valet parking on site

Family friendly

  • Free crib/infant bed
  • Children's pool

Restaurants on site

  • Treat

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Water dispenser
  • Electric kettle
  • Rice cooker
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 300000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Dining table
  • Stocked minibar (select free items)

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Toilet paper
  • Free toiletries
  • Soap
  • Hair dryer
  • Bathrobes
  • Towels provided
  • Shampoo

Entertainment

  • 43-inch Smart TV with digital service

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden
  • Garden

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business center
  • Office
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • VND 150000 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Chef
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone

Location highlights

  • In the business district
  • In the city center

Things to do

  • Fitness center
  • Free bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 262 rooms
  • Individually furnished
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Composting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 118 reviews" "
Rating 8 - Good. 28 out of 118 reviews" "
Rating 6 - Okay. 3 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

anthea kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfio

Travelled with family
Liked: Cleanliness, room comfort
A Perfect Stay at Oakwood Residence, Hanoi
My family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi. The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level. The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable. The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable. I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Yin Kevin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location with local food options
Stayed 3 nights in May 2024

10/10 Excellent

Manfred

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Yon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities
Good service and cleanness
Stayed 3 nights in Dec 2023

10/10 Excellent

Kam Tim

Liked: Cleanliness, amenities, property conditions & facilities
The view is very good and environment is quiet and comfortable. Will go again .
Stayed 2 nights in Dec 2023

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Odd location seemingly tucked into an alley. But the building was very nice, as was my room. Only glitch was a bizarre sound of water rushing through the ceiling over my bed. Presume it was from a shower above, but the sound was very loud and weirdly in the main/bedroom as opposed to bath. Nice little bananas were welcomed as I arrived after restaurant and bar closed.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Stayed 3 nights in Nov 2023

8/10 Good

LEI HUI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
services
Stayed 3 nights in Oct 2023

8/10 Good

William

Stayed 1 night in Jun 2023

10/10 Excellent

Paul John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a night upon arrival in Vietnam. Great and friendly staff. We missed checking out the pool. Should have spent 2 nights in Hanoi instead.
Stayed 1 night in Mar 2023

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for our quick one night stay. Attentive. No currency exchange at hotel. Washer/Dryer unit on each balcony. Quieter area than Old Town, but some places within walking distance.
Stayed 1 night in Mar 2023

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 8 days, excellent base for exploring Hanoi, both city centre and outwith. First class amenities, very clean, polite staff, hotel very good.

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fab place to stay and escape the madness of Hanoi. Lovely pool and fitness area, fab breakfast and Treat restaurant was also tasty! A really nice mix of guests that we even spent time with. You will need the Grab app to get taxis around Hanoi but honestly coming back to Oakwood was fab! Staff are beyond lovely and we even extended an extra night as so comfortable. Thanks for a great staff and will Defo check out the Oakwood in Ho Chi Min.

10/10 Excellent

Siau Yong

Stayed 2 nights in Dec 2022

10/10 Excellent

ALEJANDRO, Lynwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel/apartment. All amenities needed. Very clean and centrally located. Staff was outstanding. Gym/spa facility was excellent. The food at the restaurant was delicious. Very spacious and comfortable. Would definitely stay here again. Great views, A.C, Wi-Fi.
Stayed 2 nights in Nov 2022

10/10 Excellent

anthony

Travelled with partner
Liked: Amenities
Property was amazing, staff was great, decent location, good gym
Stayed 3 nights in Nov 2022

10/10 Excellent

Samuel, New york

Stayed 1 night in Nov 2022

10/10 Excellent

Yeow Meng Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful infinity pool at the top floor. Rooms were clean and everthing to expect fr Oakwood. Walking distance to many international cuisines
Stayed 4 nights in Oct 2022

8/10 Good

Samuel, New york

Stayed 15 nights in Aug 2022