2/10 Terrible
Kim
18 Dec 2024
Disliked: Staff & service, property conditions & facilities, room comfort
Worst place have stayed on 6 week tour around NZ
We arrived at the Alpernhorn Motel around 5pm to find our key taped to the office window along with others. We were stunned to arrive at what is certainly the worst accommodation we had have after five weeks in New Zealand.
The room was very dingy and the rooms were extremely dated. Out of date folder is provided. There is no air conditioning in the room and it was very stuffy.
My wife called to ask if we could have a fan as she had spotted one in room 4 next to our room. She was told only room 6 and 7 had fans.
We went out as was a lovely afternoon. When we returned the room was so stuffy. My wife went to reception but forgot it is only maned between 2-4pm. She spotted two fans in the reception area. She rang again and explained the room was so stuffy and could somebody give us one of the fans.
A man came quite quickly and got the fan from reception. He explained they had a hotel along the road so if any problems to call the number.
The beds were too low for us and the bedspreads looked cheap and worn. The furniture was poor quality ans very old. I doubt if this motel has seen a refurbishment in the last 20 years.
The gardens are very nice at the property and we spent as much time outside as we could as much more pleasant than being in the room.
The bathroom appears to be the only place modernised.
If we had not had a long journey and we were going on a full day trip the next day to Doubtful sound we would not have stayed.
Easy money and they clearly don’t care.
Kim
Stayed 2 nights in Dec 2024