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Parador de Cruz de Tejeda

4.0 star property
4-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Exterior
Sauna, steam room, Turkish bath, body treatments, hot stone massages
Interior
Down comforters, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328
  • Bentayga Winery
    11 min drive
  • Las Nieves Peak
    12 min drive
  • Agaete Valley
    72 min drive
  • Las Palmas (LPA-Gran Canaria)
    67 min drive

Room options

View all photos for Standard Double or Twin Room (3 adults)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (3 adults)

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity

Occidental Roca Negra – Adults Only

Pool
All-inclusive
Spa
Free WiFi
4.4 out of 5, Excellent, (709)
The price is CA $260
per night
CA $279 total
includes taxes & fees
5 Jan - 6 Jan
Occidental Roca Negra – Adults Only

About the area

Vega de San Mateo

Vega de San Mateo retreat .Within 3 miles (5 km) of this Vega de San Mateo hotel, you'll find Mirador Pico de la Gorra and Bentayga Winery. Tejeda Health Center and Museo de esculturas Abraham Cardenes are also within 3 miles (5 km).

What's nearby

  • Las Nieves Peak - 12 min drive
  • Las Canteras Beach - 43 min drive
  • Santa Catalina Park - 45 min drive
  • Port of Las Palmas - 49 min drive
  • Agaete Valley - 72 min drive

Getting around

  • Gran Canaria Airport (LPA) - 67 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬20 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Parador de Cruz de Tejeda

4-star guestrooms with free WiFi
Parador de Cruz de Tejeda offers its guests a full-service spa and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and an arcade/game room are also featured at the business-friendly Parador de Cruz de Tejeda. Self parking is free.

This 4-star Vega de San Mateo hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Parador de Cruz de Tejeda offers 43 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 21 for adults and EUR 10.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Rollaway bed fee: EUR 55.0 per day
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 313 reviews" "
Rating 8 - Good. 103 out of 313 reviews" "
Rating 6 - Okay. 34 out of 313 reviews" "
Rating 4 - Poor. 4 out of 313 reviews" "
Rating 2 - Terrible. 6 out of 313 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its surroundings are incredible and a unique experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Suhaibit

Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

6/10 Okay

Toby

Stayed 1 night in Apr 2024

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tian

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As great as expected
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel!
Beautiful hotel with fantastic views! The only problem we had was that the air con was not working When we asked at reception they said that wasn’t working , they didn’t mention that at check in or offered any solution! But the rest was just perfect!
Stayed 2 nights in May 2022

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay in the hotel and only wished it could have been longer! Spectacular views, friendly staff, a lovely big clean room and a pleasant experience in the spa. We had a meal in the bar area at night which was good and enjoyed the breakfast the next morning which was self service buffet style, however we did not see any warm food options. We would stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Mar 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Sisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Amazing view from the hotel and seems every room has access to balcony facing sunset of the mountain! Very comfortable and we’ll maintained hotel. Only negatives were the staff at the restaurant don’t speak English well, and if we have any question or want anything we were told to use hotel app scan via QR code for everything. Which is sometimes slow in response.
Stayed 3 nights in Dec 2021

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views.
The views are spectacular, the restaurant has a delicious local food, the spa experience is also very good with an infinity heated pool. Great base for hiking in the mountains.
View from the hotel.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jan, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view. Terrace needs a lot more chairs! We found bar preferable to dining room.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Fantastic views from our room and the restaurant more than lived up to our expectations. Very comfortable room & bed, with good quality pillows. Breakfast buffet would have been even more excellent if they hadn't run out of some dishes because of the unexpected number of guests resulting from the sandstorm, which had closed airport. We did think staff should have forewarned us that 11pm was too late for us to order after dinner drinks to take to our room, as we had expected an hotel of this calibre to be more flexible.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, but a little understaffed
Amazing location, beautiful hotel and very friendly staff. Unfortunately there was not enough staff, which sometimes was a problem. However, overall it was a great stay!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning, unfortunately this time the mountain range was shrouded in clouds with cold winds and rain. Last year at the same period it was baking sun
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Bedrooms were clean and well equipped with balcony. Spa was nice although a shame that it costs extra. Breakfast was comprehensive.
Stayed 3 nights in Apr 2019