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SureStay Plus Hotel by Best Western Tempe University

3.0 star property
Family-friendly 3-star hotel near Phoenix Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Bar (on property)
Lobby
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    18 min walk
  • Arboretum at Arizona State University
    2 min drive
  • Arizona State University
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Scottsdale Parkview Resort

Pool
Hot tub
Parking included
Free WiFi
4.1 out of 5, Very good, (4649)
The price is CA $130
per night
CA $158 total
includes taxes & fees
9 Dec - 10 Dec
Scottsdale Parkview Resort

About the area

Tempe

Close to airport.Within 3 miles (5 km) of this Tempe hotel, you'll find Arizona State University and Desert Botanical Garden. Also, Phoenix Zoo is within 3 miles (5 km) and Scottsdale Stadium is within 6 miles (10 km).

What's nearby

  • Tempe Town Lake - 18 min walk - 1.6 km
  • Arizona State University - 2 min drive - 1.9 km
  • Desert Botanical Garden - 4 min drive - 3.1 km
  • Sloan Park - 6 min drive - 6.0 km
  • Phoenix Zoo - 6 min drive - 3.3 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly 3-star hotel near Phoenix Zoo
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 320 out of 1061 reviews" "
Rating 8 - Good. 209 out of 1061 reviews" "
Rating 6 - Okay. 195 out of 1061 reviews" "
Rating 4 - Poor. 159 out of 1061 reviews" "
Rating 2 - Terrible. 178 out of 1061 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Travelled with partner
Comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Amenities
No towels in room. Breakfast late; no plates and no cups for hot coffee. Juice machine not working. Overall the facility is very attractive, but the management of this Best Western leaves much to be desired. I have had very good experiences at other Best Westerns, and will continue to consider Best Western in future travel plans, however, I will never stay at this facility again. Best Western Corporate leadership needs to thoroughly review the management of this facility. Recommend a “secret traveler” or equivalent, to obtain effective insight into what travelers experience at this facility.
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dietz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and inviting place to stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No towels of any kind in room.When questioned said it would B 10 mins.3 hrs later went back down ,got 1 bathtowel 4 a 2 day stay.When asked about hand or faceclohes said they diont have those.Pool was not cleaned.Included in PRICE breakfast i guess didnt include BUTTER OR COFFEE CUPS cause they had neither.Outsde stairwells were DISGUSTING & reeked of URINE as did elevator.Outside patio with TV s couches & tables was a nice touch except 4 the human excrement & trashbags of clothing.Looks like they let homeless people live there.WORKERS ARE TOTALLY INCOMPATENT & CLUELESS...U SHOULD B EMBARRASSED 2 ASSOCIATED YOURSELF.PICS DONT UPLOAD.
Stayed 1 night in Aug 2024

4/10 Poor

Jorge

Travelled with family
Liked: Room comfort
Be Warned
“Get what you pay for”, well in this case not even that. Room we booked was unavailable, so settled for a room without sofa bed. No towels in the room, only got three total towels for a family of four and one was floor towel. Every trash can in the compound was full so guest are leaving trash on tables. Hotels.com customer rep couldn’t provide solution for room downgrade at the hotel. This just the short version, way more to mention….
Stayed 1 night in Aug 2024

10/10 Excellent

Ezrah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where not bothered by staff and where given extra towels as needed
Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Disliked: Staff & service, room comfort
Terrible breakfast and only 1 towel in the room.
Room only had 1 towel provided. 2 people were in this room for 3 days and only 1 towel was provided. Breakfast was not what the photos show. When I went at 7 am on Wednesday all I saw was eggs, Waffles, and bread for toast. Drink machine was not working either. I was not impressed at all.
Stayed 3 nights in Aug 2024

2/10 Terrible

Izabella

We checked in 40 minutes late, our room was still not cleaned. We asked for a late check out and we were harassed continuously until we checked out, by staff-someone even tried to enter when our deadbolt was set. No coffee cups at all for breakfast, no food was available at all. This was not a great experience. And littered all over the grounds were people on drugs, doing them in the their cars passed out around the grounds. Unacceptable.
Stayed 1 night in Aug 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

2/10 Terrible

christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We actually had to leave a few hours after checkin due to safety. We were followed from hotel lobby as we were walking to our room so did a detour back to outside seating area. Continued to be watched and stalked. Very shady men just hanging out in parking lot too. We finally quickly grabbed our bags and tan to car. Then dropped off key at front desk. Did not feel safe at all. Room at hole in wall, sugar ants on counter, strong smoke scent and really really run down. I am sure we were charged for room but the quick exit was worth a good night sleep in a safe area.
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Disliked: Staff & service, property conditions & facilities, room comfort
Need towels!!!
No towels, even after calling to request towels. Leaking sink.
Stayed 7 nights in Aug 2024

6/10 Okay

Nupur

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!!!
No towels in room. I requested towels twice and they never came as promised. Trash basket smelled like urine. Had to dry off with a t-shirt I had in my bag aftershowering. Horrible service. I will never stay there again.
Stayed 1 night in Aug 2024

4/10 Poor

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Shaqulle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible‼️
There was no Wi-Fi, and if it did hit, it was extremely minimal. Could not do any work. There were no towels upon arriving, and the towels did not show up until the day of checkout, which was 3 days later. Said that they were just out of everything. Do not recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Biviana

Travelled with partner
Liked: Amenities
It was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my room
This room and hotel was immaculate the customer service was excellent to the team very friendly very assertive and very knowledgeable they will go up and beyond duty to help you I would recommend this hotel to anyone and it is spacious and clean
Stayed 1 night in Aug 2024

8/10 Good

STEPHEN

Liked: Property conditions & facilities
Disliked: Cleanliness
Not the cleanest
The rooms are never the cleanest. On several occasions I have found paraphernalia in the drawers or under mattresses, I travel with my own sheets because I don’t trust hotel bedding so I tend to find lots of things from moving things around. I assume this is the reason the lighting outside is brighter than daylight when your trying to sleep flood lights are beaming from all directions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale, WINSTON SALEM

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 4 nights in May 2024

4/10 Poor

Jeffrey

Friendly staff - Horrible Wi-Fi
Clean room, nice helpful staff. the wi-fi would go out every 5019 minutes all evening and all morning. made it impossible to do any work. called the desk several times and they apologized but were unable to do anything. if you require wi-fi i would consider staying elsewhere. also the pool was supposed to close at 10pm and at 11:15 families with screaming kids were still out and about. The spotty and nearly inoperative wi-fi is a deal breaker for me.
Stayed 1 night in Aug 2024