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The Imperial Hotel

3.5 star property
3.5-star beachfront hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Imperial Hotel

On the beach
Exterior
Beach bar
On the beach
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Paragon Beach
    1 min walk
  • Fecci's fish & chips
    2 min walk
  • Tenby Station
    9 min walk
  • Swansea (SWS)
    88 min drive

Room options

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Tenby

On the beach.Steps from the hotel, you'll find Ocean Commotion and Paragon Beach. Harbour Beach and St Mary's Church are also within half a mile (1 km).

What's nearby

  • Harbour Beach - 5 min walk
  • Castle Beach - 5 min walk
  • Tenby Castle - 6 min walk
  • Tenby Golf Club - 10 min walk
  • Tenby Beach - 14 min drive

Getting around

  • Tenby Station - 9 min walk
  • Cardiff International Airport (CWL) - 128 min drive

Restaurants

  • ‪Fecci's fish & chips - ‬2 min walk
  • ‪Harbwr Tenby Harbour Brewery - ‬4 min walk
  • ‪The Bush Inn - ‬2 min walk
  • ‪Dennis Cafe - ‬5 min walk
  • ‪The Cove Tenby - ‬4 min walk

About this property

The Imperial Hotel

3.5-star beachfront hotel with restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a front-desk safe, and an elevator.
  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • Bar or lounge
  • Dining venue
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • English breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 12.95 for adults and GBP 7.95 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 27
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 25 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 335 reviews" "
Rating 8 - Good. 111 out of 335 reviews" "
Rating 6 - Okay. 59 out of 335 reviews" "
Rating 4 - Poor. 47 out of 335 reviews" "
Rating 2 - Terrible. 28 out of 335 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fantastic coastal location, basic room was quite dated and unfortunately very uncomfortable bed. Can imagine what this could be in such an amazing spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room
Stayed 1 night in Sep 2024

6/10 Okay

Ilona

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and friendly and that's what makes it so difficult to rate this property. The building itself is old and in bad need of repair, carpets, walls, windows and coverings all stained or broken. The breakfast was very good. So staff a 10 but building a 3. Please save this building - it could really be something!
Stayed 2 nights in Sep 2024

4/10 Poor

Gregory

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
About to be refurbished and desperately needs it. Room was very dated and not worth the money we paid but was clean. Staff were superb & very friendly. Breakfast was good selection but cold. Very dog friendly and everyone made our dog welcome. This will be a gem of a hotel when refurbishment completed. It’s in an excellent location on the seafront
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and very good customer service spacious clean room with comfortable twin beds What more could you ask for. Would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy excellent staff, only complaint I had was showering and contractor turned the water off which left me half way through a shower still with shampoo in my hair and had to wait an hour for it to be turned back on not the hotel fault and they were apologising and said that they did not inform the hotel that the water was going to be turned off. Overall stay was pleasant, and would definitely return.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Perfect location
This Hotel was in a perfect location with amazing views over the sea yet right in town. It was typical of an old seaside establishment, a little tired but clean but was undergoing refurbishment so can’t wait to see the changes. The staff were excellent, friendly and helpful but seemed a little overstretched. I would definitely go there again
Views from our window
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room. Stuff were excellent we will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional
Stayed 1 night in Sep 2024

8/10 Good

Hann

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid altogether or refuse room 23,
Hotel is in a good location, room is very tired , carpet badly soiled, floor very uneven, and bed is the most uncomfortable bed ive ever slept in - in fact ive not been able to sleep- suffering with a bad back today - regretting paying the extra to stay here as really overpriced, if you check in and given room 23 refuse it the springs are poking through the mattress and they have put wood underneath the mattress where the bed base is broken
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely stay.
We arrived at the hotel to a lovely receptionist called Emma, our room wasn't quite ready so she put our bags safe and showed us to the bar/dining area. We were welcomed by the bartender who was friendly and polite. Our room was basic but clean and comfortable. TV maybe a little small but adequate and we weren't intending to stay in the room lol the time. We had breakfast which was of a good standard and plentiful. There was parking nearby and not too expensive. We were on the top floor and there was a lift available. All the staff we encountered were polite and friendly. It was a pleasure to stay there and we'd use it again.
Stayed 3 nights in Sep 2024

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service
In fairness, there are a lot of ups and downs with the Imperial. The location is excellent, my room was clean and tidy, and the cost was more than reasonable. Niggles would include very low water pressure, a droopy showerhead, and a laughably small TV. But It’s hard to ask too much considering the cost. Clearly this grande dame’s best years may have been many decades ago, but she’s still got some life in her. I’m hopeful that with her ongoing renovations, many good years are still ahead.
Stayed 1 night in Sep 2024

6/10 Okay

Owain

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staffs are so friendly and always smile, easy to communicate with us deaf. It’s very great to view and good location. The room makes us tired and very small shower and little dirty carpet like old. Other, wallpaper have peel old and furniture is old too. Hope so will be new decoration soon. We don’t have any complain. Many thanks.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
The staff were very helpful and worked hard to deliver excellent customer service. The new owners "Crest Hotels" have some very strange policies that impact on the customer experience i.e. one hand towel to be shared between two people. Two tea bags maximum for two people per day, No hand soap, One toilet roll for two people per day, Rooms not serviced daily unless you hand your room keys in to reception. Very minimal room service bathroom not cleaned during our 5 night stay.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good location on the wall of the old town. Hotel is definitely showing its age and does not look as good as it does in the pictures. Room had poor ventilation with the windows stuck closed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was a bit small but staff were lovely, food was nice and the sea view was amazing.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all was a really nice stay only downside was parking to no fault of there own and the breakfast wasnt the best apart from that staff place view and everything else was amazing
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is being updated at present will be interesting when upgrade is complete
Stayed 3 nights in Aug 2024

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Wait till the refurbishment is finished
Our room and bathroom was not clean. Just outside our window was a ledge that was covered with cigarette butts. Not pleasant at all. Having said that, the sheets and linen were clean and the shower was lovely and strong.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly, service and perfect for the night before travelling further.
Stayed 1 night in Aug 2024

6/10 Okay

Clare

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hannah, Llanelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although rooms were dated, they were very clean and had good facilities. Staff were very friendly and helpful, would definitely stay here again and would recommend!
Stayed 1 night in Aug 2024