2/10 Terrible
Jim B.
30 Aug 2017
The villa is in need of significant refurbishment. It was also unsafe. We left on the first day.
We were all devastated when we arrived at the villa and saw what we had booked through HomeAway. It felt like we were entering a place that had not been used for many years and it felt generally unsafe, for example:
- villa situated on a derelict site with rubbish all around
- mould in freezer
- shabby and smelly ill fitting covers on arm chair
- dirty dining table
- rusty metal furniture
- random spare old fridge left in a corner
- all woodwork peeling and needed restoration
- planters around patio areas bare
- DANGEROUS plug socket hanging off wall by cooker
- Lack of plug sockets generally
- inappropriate bright white lighting throughout villa
- extremely dated furniture throughout (1980's probably)
- dirty used cleaning sponges left out (unhygienic)
- Mould around showers and taps
- general lack of garden furniture for relaxing
- patio not swept with piles of dirt left
- external walls covered in black mould streaks and in need of repainting
- random items left around the villa
- inappropriate barrier to access road
- access to 'roof terrace' appeared blocked by an old piece of wire fencing (therefore assumed unsafe)
The villa in no way resembled the photos on the HomeAway website which led us to book the villa a year ago. What cannot be over emphasised is the complete overall sense of unpleasant isolation and lack of homeliness. We ended up incurring massive additional cost as a result of not being able to stay at the villa.
I really would have expected more having booking though a reputable site (HomeAway), but now understand that they are just the middle men and are ultimately not responsibility in these circumstances.
Jim B.
Stayed 14 nights in Jul 2017