2/10 Terrible
Brenda
23 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Hotel.
When we arrived there was no one on reception. The annex room we had was rather shabby, the carpet had not been cleaned around the edges for a long time, it was full of dust. The shower had black mould all around the base and part way up the walls, a very tired room indeed. Exterior of hotel untidy needs a lot of updating, car park potholed. We were with a group of friends for dinner, we had to wait nearly an hour and a half for the food to arrive. We nearly gave up waiting.
The following morning there was only one member of staff on at breakfast. People who arrived after us were served before us. Virtually everything on the self service table had gone and the waiter told us that there was nothing left. We ordered a cooked breakfast and once again we had to wait over 1hr for our food to arrive and when it did it was cold and dried up. It would appear as this is the only hotel in the vicinity of Kingscote barn wedding venue they are taking advantage of this and charging accordingly. Very poor indeed. Would not recommend this hotel.
Brenda
Stayed 2 nights in Oct 2024
