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Canopy by Hilton London City

4.0 star property
Eco-certified London hotel in London City Centre with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton London City

Exterior
Room, 1 King Bed, Accessible
Daily buffet breakfast (GBP 24.00 per person)
Lobby
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Financial District
    1 min walk
  • Kagura Sushi
    1 min walk
  • Aldgate Station
    1 min walk
  • London (LHR-Heathrow)
    70 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hotel Saint

Free WiFi
Air conditioning
Gym
Laundry
4.6 out of 5, Wonderful, (1076)
The price is CA $211
per night
CA $253 total
includes taxes & fees
10 Jan - 11 Jan
Hotel Saint

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower Bridge and London Bridge. Also, Liverpool Street is within half a mile (1 km) and Tower of London is within 2 miles (3 km).

What's nearby

  • Liverpool Street - 9 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 14 min walk
  • Tower of London - 16 min walk
  • The Shard - 4 min drive

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪The Three Tuns - ‬2 min walk

About this property

Canopy by Hilton London City

4-star eco-certified hotel near Tower Bridge
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

  • 340 guestrooms or units
  • 12 levels
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 24.00 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 794 reviews" "
Rating 8 - Good. 149 out of 794 reviews" "
Rating 6 - Okay. 38 out of 794 reviews" "
Rating 4 - Poor. 11 out of 794 reviews" "
Rating 2 - Terrible. 18 out of 794 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Amazing! Staff were so friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vijay

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The good and not so good
The good: My room was great, very quiet and spacious. Perfect location, near Aldgate station, Spitalfields Market and Liverpool st. Breakfast was solid, though long queues for the 2 coffee machines. The bad: The front desk employees were not very pleasant or helpful. I arrived in the morning on an overnight flight and asked if they might have a room available a bit earlier than their usual check-in time, 3pm. The person I dealt with said they'd try to have it cleaned earlier but couldn't guarantee and were impatient about taking payment even though no one was waiting behind me. I went for a long walk and when I came back to the hotel at 2pm to see if my room might be available the front desk person said it'd be ready in 10 minutes. Great. I went up to the desk after 10 minutes and they said the same thing. Then 3pm came around and the room still wasn't ready. There were a bunch of guests waiting in the lobby for rooms by now. An employee eventually came to me with a key shortly after I asked what the issue was. He said nothing and put the key in my hand and didn't let me know where the room or lifts were. I had to go to the desk to ask. I understand that an earlier check-in is an exception, however the employees could have communicated the situation clearly to avoid disappointment. They also could have been a lot nicer to guests waiting for rooms beyond the check-in time. In the end I just avoided dealing with them and enjoyed the room & convenience of the location.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the canopy hotel, rooms were very clean & lovely, couldn’t fault the staff & service provided . Nice breakfast & lobby area too. Good location, would like to stay again one day :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Henrietta

Stayed 1 night in Sep 2024

10/10 Excellent

Eduard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Deland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice clean rooms
Stayed 2 nights in Sep 2024

8/10 Good

Jiyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Stayed 4 nights in Aug 2024

10/10 Excellent

Esmail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Astrid, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Abdulazaz

Stayed 1 night in Aug 2024

8/10 Good

Adebola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good!
Stayed 1 night in Aug 2024

8/10 Good

gregory j, massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again. Perfect for business purposes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and it was convenient to transit.
Stayed 4 nights in Aug 2024

6/10 Okay

R

Business traveller
Liked: Cleanliness, staff & service
Sink was clogged.
Stayed 1 night in Jun 2024

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ranjana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly staff and an amazing environment
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fab stay for birthday celebration. Room decorated and treats left in room. Gorgeous room. Lovely view. Staff all very friendly. Great location.
Stayed 2 nights in Aug 2024