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Novotel Den Haag City Centre

4.0 star property
4-star hotel near Mauritshuis, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Den Haag City Centre

In-room safe, desk, soundproofing, iron/ironing board
Point of interest
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Hofweg 5-7, The Hague, 2511 AA
  • De Passage
    1 min walk
  • Binnenhof
    3 min walk
  • Mauritshuis
    4 min walk
  • The Hague (HAG)
    1 min walk

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | View from property

Executive Room, 1 Double Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

voco The Hague, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (349)
The price is CA $137
per night
CA $167 total
includes taxes & fees
17 Dec - 18 Dec
voco The Hague, an IHG Hotel

About the area

The Hague

Central The Hague getaway .With a stay at this The Hague Center hotel, you'll be within half a mile (1 km) of Mauritshuis and 2 miles (3 km) of Madurodam. Huis ten Bosch Palace and World Forum Convention Centre are also within 2 miles (3 km).

What's nearby

  • Mauritshuis - 4 min walk - 0.4 km
  • Madurodam - 4 min drive - 2.8 km
  • World Forum Convention Centre - 5 min drive - 3.3 km
  • Scheveningen Pier - 7 min drive - 5.4 km
  • Scheveningen Beach - 14 min drive - 5.3 km

Getting around

  • Voorburg 't Loo RandstadRail Station - 7 min drive
  • The Hague Central Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 34 min drive

Restaurants

  • ‪Nieuwe Passage - ‬3 min walk
  • ‪McDonald's Restaurant - ‬1 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Burger King SPUISTRAAT - ‬1 min walk
  • ‪Kfc - ‬2 min walk

About this property

Novotel Den Haag City Centre

4-star hotel near Mauritshuis, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 15 beach bars and a bar/lounge. Business amenities include a business center, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A fitness center, a terrace, and an arcade/game room are also featured at the business-friendly Novotel Den Haag City Centre. Parking is available for a fee. A complete renovation of Novotel Den Haag City Centre was completed in February 2020.

This 4-star The Hague hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 7 levels
  • 15 bars on the beach
  • Meeting rooms
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Den Haag City Centre offers 113 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This The Hague hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 15 beach bars and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club (surcharge)
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Novotel Den Haag City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 243 reviews" "
Rating 8 - Good. 85 out of 243 reviews" "
Rating 6 - Okay. 23 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 3 out of 243 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamara Cynthia, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Aug 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

8/10 Good

Katrine Wai Min

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024

6/10 Okay

rouell

Travelled with group
Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Gaganveer Singh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blair

Travelled with family
Liked: Amenities
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Stayed 6 nights in May 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel experience - really nice staff, delicious breakfast and great room. It was very good to have an extra door between sleeping area and loo (privacy!)/corridor (sound insulation). Appreciated the cool filtered water available and environmental commitment. We also hired bikes from hotel. The only other time I'd stayed in a Novotel (years ago) it was a bit grotty now but we would definitely choose again.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Stayed 1 night in May 2024

10/10 Excellent

Janene, Lisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zxx
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and bad.
Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.
Stayed 1 night in Apr 2024

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked Novotel executive room for our trip to Netherlands for 3 nights then another 7 nights. Had it pre booked on non refundable, seeing that it was renovated recently. I assumed it should be quite well. Am quite dissappointed with what I had chosen as it was dirty and shower was gross. Black mold around the caulking. Tile walls had mildew and the cubicle is very small. I can’t bend to wash my feet without touching the walls. Floors and carpet were also quite dirty. Seeing it was a longer stay I actually had to lay towels around to feel more comfortable. I had 2 different rooms for my 2 bookings and both conditions were the same. Layout is quite odd making it quite cramped in the room. My impressions from the pictures were very different from what I actually got. Toilet is in a complete seperate area but no sink there. So we had to go back to the shower room to wash our hands and it wasn’t right next door. I do however give the location a 5 star because it is super convenient.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ali N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very conveniently located, great staff all around the hotel. The frontdesk staff were very kind. We stayed 14 nights and felt very much at home each and everyday. Thank you guys, will definetely stay again.
Stayed 7 nights in Feb 2024