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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Desk, laptop workspace, blackout drapes, iron/ironing board
Bar (on property)
Reception
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Redwood Park
    ‪3 min drive‬
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay Museum
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Valhalla Hotel & Conference Centre

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1505)
The price is CA $158
per night
CA $187 total
includes taxes & fees
7 Mar - 8 Mar
Valhalla Hotel & Conference Centre

About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Fort William Gardens - 4 min drive
  • Thunder Bay Regional Health Sciences Centre - 6 min drive
  • Intercity Shopping Centre - 6 min drive
  • Fort William Historical Park - 10 min drive
  • Lakehead University - 10 min drive

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, French

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 261 out of 1003 reviews
Rating 8 - Good. 323 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

David Albert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Negative 20 degrees and NO heat in the room! Couldnt figure out all night what that whistling and humming was from...when i gave up at 530 am and decided to just head for the airport early (the room a frosty 55 degrees faranheit) i discovered that the casing that held the window-closing mechanism had a massive hole in it that was letting all the cold air in! Heater on the wall did not work at all and the casing on it was bent and broken. I would have left the room over the night but was too broken and tired to go through the hassle so i slept with pillows over me, when i did sleep, and towels on me to try to stay a little more comfortable. I wont risk staying here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great check in
Stayed 1 night in Nov 2024

10/10 Excellent

bedah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We been staying here over and over again. Kids love the pools and restaurants are nearby.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hope

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Chantale

Travelled with family
Hotel did not have a reservation for us, even though I booked it about a week prior. They managed to find us a room but that made the check in a lot longer. The room had 2 sinks in the bathroom, one was completely clogged. The shower doors were off their hinges which made it difficult to take a shower & close the doors properly. A few different outlets didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2024

6/10 Okay

Adam, Seven Persons

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The heating control was inoperable in the room, and it was a pool side room so the window couldn’t open. The temp was like a sauna all night, complained to front desk and they gave us a box fan. All that did was recirculate the hot air around the room. The beds felt like they were older and needed to be swapped, they should probably get memory foam ones instead of coil spring ones.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Oct 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not the worst but not the best.
The check I’m staff were super friendly and very quick. The room was clean but the beds were very uncomfortable. The room was also very warm and we had no way to turn the heat down so it was uncomfortable all night.
Stayed 1 night in Nov 2024

6/10 Okay

Lara

Stayed 1 night in Jul 2024

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place. Only complaint is the air conditioner did not work
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Just go swimming.
The kids had a blast in the pool, played for hours ! But the drawing on the wall, the garbage under the bed, the marshmallow (hopefully) on the walls, the gunk on the door and the pizza crust that stayed in the stairwell from evening till check out the next day and beyond was kinda gross. Also the TV and outlets weren’t working ? They sent a housekeeper when I complained? I don’t think she’s qualified to deal with outlets. , and the guest wifi was out or choppy the entire stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Jolene

Disliked: Cleanliness, staff & service, property conditions & facilities
DONT JUST DONT
Stayed 1 night in Nov 2024

8/10 Good

Alison

Stayed 2 nights in Oct 2024

2/10 Terrible

Siddharth

Stayed 4 nights in Nov 2024

10/10 Excellent

Nick, Campbell River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to this property as often as I can when I’m through thunder Bay area. I prefer this. It’s got a nice parking lot. It’s got to good choice of dining and the prices comparable
Stayed 1 night in Nov 2024

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Keannah

Stayed 1 night in Nov 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, nice hotel for budget. Pool and water slide are great for the grandkids.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the stay
I was very pleasantly surprised. I will definitely stay here again.
Stayed 1 night in Aug 2024