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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Reception
Breakfast area
Bar (on property)
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Intercity Shopping Centre
    ‪6 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Fort William Gardens - 4 min drive - 3.6 km
  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 6.5 km
  • Intercity Shopping Centre - 6 min drive - 5.7 km
  • Fort William Historical Park - 10 min drive - 9.9 km
  • Lakehead University - 10 min drive - 8.6 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, French

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 251 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 123 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Alyshia

Stayed 1 night in Feb 2025

8/10 Good

ezra bruno

Stayed 5 nights in Dec 2024

4/10 Poor

Louise

Travelled with partner
No HOT water due to a boiler break told front desk and they didnt seem to care!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mathieu

Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Miranda

Travelled with family and small children
Liked: Staff & service
Room was right beside the emergency door, the alarm kept going off whenever someone opened it, which was constantly during the night and with two young children no one could get sleep
Stayed 1 night in Dec 2024

10/10 Excellent

rahul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for me
Stayed 1 night in Nov 2024

2/10 Terrible

David Albert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Negative 20 degrees and NO heat in the room! Couldnt figure out all night what that whistling and humming was from...when i gave up at 530 am and decided to just head for the airport early (the room a frosty 55 degrees faranheit) i discovered that the casing that held the window-closing mechanism had a massive hole in it that was letting all the cold air in! Heater on the wall did not work at all and the casing on it was bent and broken. I would have left the room over the night but was too broken and tired to go through the hassle so i slept with pillows over me, when i did sleep, and towels on me to try to stay a little more comfortable. I wont risk staying here again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Shawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the room it smelled like someone filthy had been living in it for some time. It’s dark and dingy and the lights were flickering. The sink in the bathroom drained VERY slowly. Our heat didn’t work. The lobby and outdoors were full of zombies trying to bum cigarettes. The pool and slide need some serious TLC and cleaning. On the plus side, the bed was comfortable. I’d recommend you take your money and go elsewhere.
Stayed 1 night in Dec 2024

6/10 Okay

Maxime

Travelled with family
Liked: Cleanliness, staff & service
Walls are Paper Thin, A Lot of Noise Coming in the room, Rest was OK
Stayed 1 night in Dec 2024

4/10 Poor

Calder

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Travis

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Walls are paper thin , only like 13 channels , there were doors to other rooms inside my room, ad said there was a walk in shower , there was not
Stayed 1 night in Dec 2024

4/10 Poor

Tracie

Travelled with family
Liked: Cleanliness
Liked the water slides...but had no idea it was only open on weekends.
Stayed 2 nights in Dec 2024

2/10 Terrible

Can

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway has some bad smell. The carpet was dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, Campbell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this property every time coming through Thunder Bay great value.
Stayed 1 night in Nov 2024

10/10 Excellent

Koona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cortney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff are amazing. Could do without the crowds outside the front door. All exits in building are alarmed except the front so you have to pass people to come and go.
Stayed 4 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dannis

Liked: Cleanliness, staff & service, property conditions & facilities
overall not too bad of a place
Stayed 1 night in Nov 2024

4/10 Poor

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reserved a king suite with a pullout couch. Pullout couch was broken, when I called the front desk they informed me that most of their pullout couches are broken. They provided me with a cot. Thankfully the rest of our group didn’t come, there wouldn’t have been enough sleeping space. We got to the pool and they were closing it down to adjust the chlorine levels, they had 3 birthday parties going on and people poolside waiting for the pool to reopen, approx 30/45 mins. The main pool is quite cold. Room temperature was also cold, with no option to adjust it.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great check in
Stayed 1 night in Nov 2024

10/10 Excellent

bedah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We been staying here over and over again. Kids love the pools and restaurants are nearby.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hope

Disliked: Staff & service
Stayed 1 night in Nov 2024