Pentland

3.0 star property
3-star eco-certified hotel perfect for exploring Thurso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pentland

Front of property
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Garden
Property amenity
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Library
    3 min walk
  • UHI North Highland - Environmental Research Institute
    4 min walk
  • North Coast Visitor Centre
    5 min walk
  • Flotta Isle (FLH)
    278 min drive

Room options

Classic Twin Room (Single Use)

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Thurso

Heart of Thurso.Within a 5-minute walk of the hotel, you'll find Thurso Library and UHI North Highland - Environmental Research Institute. North Coast Visitor Centre and Thurso Beach are also within half a mile (1 km).

What's nearby

  • Thurso Beach - 8 min walk
  • Scrabster Ferry Terminal - 3 min drive
  • Dunnet Bay Beach - 11 min drive
  • Dunnet Head Lighthouse - 19 min drive
  • Castle of Mey - 21 min drive

Getting around

  • Thurso Station - 5 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪The Commercial - ‬3 min walk
  • ‪Top Joes - ‬3 min walk
  • ‪Y not bar + grill - ‬5 min walk
  • ‪Station Hotel Thurso - ‬3 min walk
  • ‪Robins - ‬1 min walk

About this property

Pentland

3-star eco-certified hotel perfect for exploring Thurso
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 25 square feet (2 square meters) and includes conference space. The eco-certified Pentland also features tour/ticket assistance, concierge services, and laundry facilities. Only motorcycle parking is available on site, but there's also free nearby parking.

This 3-star Thurso hotel is smoke free.

  • 42 guestrooms or units
  • Meeting rooms
  • 25 sq ft of conference space
  • 2 sq m of conference space
  • English breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pentland offers 42 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only
  • Free offsite parking within 7 ft
  • Street parking available

Food and drink

  • Free English breakfast available daily 7 AM–9 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking
  • Golfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to January 5 2025 (dates subject to change).
The property is closed between December 24 and December 26.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 291 reviews" "
Rating 8 - Good. 114 out of 291 reviews" "
Rating 6 - Okay. 47 out of 291 reviews" "
Rating 4 - Poor. 21 out of 291 reviews" "
Rating 2 - Terrible. 7 out of 291 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice hotel and staff. Close to shops, food, and even groceries. Nice newspaper shop across the street. Great complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay the staff were kind and gave a fast service. Can’t really ask for anything more.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

8/10 Good

Susan

Stayed 2 nights in Aug 2024

6/10 Okay

Steve

Liked: Staff & service
Staff were excellent. Hotel is tiered
Hotel location was superb. Hotel is tiered in need up of update
Stayed 1 night in Jul 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso. The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding. We look forward to returning.
Stayed 2 nights in Jul 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Hotel for those exploring the North Coast of Scotland. Food in the bar was enjoyed by all.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, Airdrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
I requested a low floor since my wife uses a cane, but was put on 3rd floor. The bathroom had black mold in the tub/shower. There was no hot water in shower or in sink. The 3 of us could only do "sponge" baths. The food at breakfast was cold including the beans and eggs. Do not recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good all around. Showing its age a bit but it did make it quaint. Desk staff was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful friendly staff. Quiet courtyard spacious room.
Stayed 3 nights in Jun 2024

8/10 Good

Ailsa

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel was tired, floor was not vacuumed, urine on the toilet seat. The linoleum in the bathroom was peeling, upholstery on chair was peeling off.
Stayed 2 nights in May 2024

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Must try harder
Staff are really very nice but the hotel is very sad and in poor shape, everything reeks of cheap, food is poor and restaurant is not at all managed. Room is tired and in need of a makeover, bathroom absolutely shocking and worse shower in the world. Breakfast is usually the high point for me but not here, everything from the cheapest supplier nothing was cooked correctly or had been kept warm for hours. Sorry Pentland an 80,s hotel is not for me.
Stayed 1 night in May 2024

10/10 Excellent

Felicity

Travelled with partner
Great place to stay. Helpful staff and great options to eat at the restaurant.
Stayed 1 night in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I hope to stay there again next year.
Stayed 1 night in Apr 2024

8/10 Good

BARBARA, ORLANDO

Liked: Staff & service, amenities, property conditions & facilities
Loved bathroom. Big, spacious with 6 ft tub and separate shower. Not expected at this price point. Convenient electrical outlets with one by bed and two by the desk. Great lighting. More attention to details in cleaning would have been nice. Not dirty, but the dusting and floors could have had a little more carefully. Overall, enjoyed and would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Wamberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well appointed, clean, spacious, quiet and cool (it was very warm during our stay). The staff was professional, pleasant and polite, making us feel very welcome. The one issue was the lack of a shower mat and the shower tray being too slippery, specially after you had soap everywhere.
Stayed 1 night in May 2024

8/10 Good

Zane

Good
Stayed 1 night in May 2024

8/10 Good

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ample parking, friendly staff, good food.
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with family
Liked: Property conditions & facilities, room comfort
Characterful
Nice wee old schoo hotel full of character. Excellent breakfast. Warm and comfortable.
Stayed 2 nights in Apr 2024