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Grand Hyatt Changsha

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Tian Xin

Choose dates to view prices

Photo gallery for Grand Hyatt Changsha

Indoor pool
Grand Club Deluxe River View Room (King)
3 restaurants, breakfast served
Interior detail
Separate tub and shower, designer toiletries, slippers, towels
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Popular LocationWuyi Square3 min drive
  • Popular LocationHunan University4 min drive
  • Popular LocationMount Yuelu11 min drive
  • AirportChangsha (CSX-Huanghua Intl.)30 min drive

Room options

View all photos for Grand Club River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite River Room

LCD TV

Grand Suite River Room

  • 90 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Superior River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Superior River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Suite (King)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

  • 135 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
JW Marriott Hotel Changsha
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (8)
The price is CA $206
per night
CA $240 total
includes taxes & fees
12 Jul - 13 Jul
JW Marriott Hotel Changsha

About the area

Changsha

Tian Xin stay.With a stay at this Tian Xin hotel, you'll be within half a mile (1 km) of Huangxing Walking Street and 2 miles (3 km) of YuefangiD Mall. Jia Yi Former residence and Helong Stadium are also within 2 miles (3 km).

What's nearby

  • Wuyi Square - 3 min drive
  • Hunan University - 4 min drive
  • Central South University - 5 min drive
  • Hunan Provincial Museum - 7 min drive
  • Mount Yuelu - 11 min drive

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪鹿回头酒楼 - ‬1 min walk
  • ‪老妈家庭厨房 - ‬2 min walk
  • ‪九子香辣蟹 - ‬1 min walk
  • ‪碧露轩 - ‬7 min walk
  • ‪惠群餐馆 - ‬2 min walk

About this property

Grand Hyatt Changsha

4.5-star luxury hotel, connected to a shopping center in Tian Xin
Grand Hyatt Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. Business amenities include a business center and 9 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 37071 square feet (3444 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grand Hyatt Changsha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

  • 354 guestrooms or units
  • 61 levels
  • 3 dining venues
  • 37071 sq ft of conference space
  • 3444 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 117 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar (some items)
  • Local meal delivery service

More

  • Children's slippers
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 19 2024 to May 21 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 117 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

6/10 Okay

Ka Wai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Si Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Chong Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Reggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意： 1.设施很新 2. 江景很棒，进门就自动打开窗帘看到江景感觉很好。 3. 床很舒服。 不满意： 1. 细节做的不够。比如说马桶竟然不是恒温的，冬天不得凉飕飕的。
Stayed 2 nights in May 2019

10/10 Excellent

Liju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦！
入住後自費升等至61樓，景觀好，但窗子玻璃向外那面不乾淨，有點美中不足。淋浴、浴缸分開但只提供一條腳墊，欠周到。 馬桶建議採用免治式的。 整體而言，可以放心入住，推薦！
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間沒有其他 Grand hyatt大
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Highly recommended!
Very well decorated room, clean, roomy, and superior breakfast with many food options.
Stayed 2 nights in Aug 2018

8/10 Good

SUNMI, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창사 그랜드 하얏트 호텔 이용 후기
오랫동안 중국에 근무한 경력이 있어 중국 호텔을 이용하지 않고 외국계 호텔을 이용하고 있습니다. 역시 중국 브랜드 호텔과는 다르게 직원들도 편안하고 영어사용에도 문제가 없었습니다. 조식은 약간 중국스러운 메뉴가 많다고 느껴져서 아쉬운 부분이었고 호텔 주변이 오일광장이라는 가장 번화가에 위치한점은 교통에 편리함을 생각한다면 좋은 위치라고 생각이 듭니다
Stayed 1 night in Jul 2018

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分舒适
景观不错，地理位置也很方便
Stayed 2 nights in Jul 2018

8/10 Good

Caesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置很棒
地理位置特别棒 到很多地方都是走路几分钟的路程 只是前台办理的效率有些低 要排队好久 但是总体还是很不错 酒店里的几家餐厅也都很棒
Stayed 1 night in Jun 2018